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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

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Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user veronicab879
Texas
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

The fit on the leggings is flattering. Excellent variety of colors to choose from.

Date of experience: December 1, 2024

Thumbnail of user brittanyb1965
California
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Received my scrubs and engraved sweater faster than expected and great quality as always.

Date of experience: December 1, 2024

Thumbnail of user robyng240
Georgia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

My subscription has gone up twice. When you look through their site, their merchandise is much less expensive than what you pay monthly. And they make it VERY difficult to skip a month and even more difficult to cancel

Date of experience: October 1, 2024

Thumbnail of user patrickm2964
California
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

I've made more than 10 attempts to exchange an item that fit differently because it was a different color. 24/7 T's. Happy Returns wouldn't work. Several representatives tried e-mailing me a label. Finally a representative gave me a when address that worked. Now I'm waiting for the exchange to be processed.
This whole process has taken almost 3 months.

Date of experience: October 2, 2024

Thumbnail of user cathk243
Australia
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I am a regular customer of Fabletics products.
I am never disappointed in the styles, quality and the service.
The site is relatively easy to navigate, the value for money and quality of the products never fail to disappoint.
The men's range is also of superior quality and price.
I keep coming back for all of these reasons, plus great communication and service.

Date of experience: October 8, 2024

Thumbnail of user shawnm1994
Washington
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

The experience was effortless website was easy to use

Date of experience: December 3, 2024

Thumbnail of user ashleyh1890
New York
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I don't like the fit and quality of fabletics clothing. I tried various styles like athletic clothes and also the scrubs. The fit doesn't work for my body. Also feel like the credits as a member are a rip off vs what you're actually redeeming for. Overall hated to see that money come out of my account because I felt I could get more quality items for much less somewhere else

Date of experience: October 4, 2024

Thumbnail of user lisam6447
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Used my membership credits to buy items that did not fit. Returns for the items were not available for no reason explained online. I tried 3 different times to reach someone via the app and by phone. Finally got help and waited for return to hit my account. Finally ordered other items no replacements available for original order. Import and shipping and returning has ended my enjoyment of shopping with Fabletics.

Date of experience: October 1, 2024

Thumbnail of user mackenzies163
Illinois
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

Always a great experience and amazing product from Fabletics.

Date of experience: December 3, 2024

Thumbnail of user cindyc2816
California
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

I've already received great wear from my cold weather leggings and new jacket.

Date of experience: December 3, 2024

Thumbnail of user julies3560
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I don't know if I should begin with the horrible product or hidden $70 monthly membership fee?
I ordered pants for my husband thinking how could I lose paying only $20 for pants. Well I lost big time! The pant shrunk and faded after one wash. Oh well they were only $20, right? No. I then was charged about $70 the following month for a membership fee I knew nothing about! Fabletics is a scam!

Date of experience: October 1, 2024

Thumbnail of user melanied754
Pennsylvania
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

Leggings roll down at the waist while exercising. Won't purchase again

Date of experience: December 3, 2024

Thumbnail of user kellym2922
New Jersey
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I love Fabletics for so many reasons; the quality of their products is so great and it's always so easy to order items. It's also easy to skip a month if you don't want to pay for it that month but I love being able to use my credits to buy higher priced items. The whole setup is just really well thought out and easy to follow. Plus they've always got great new items coming out! Give it a try if you haven't yet, I promise you won't be disappointed!

Date of experience: October 1, 2024

Thumbnail of user kristio57
Wisconsin
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Lack of availability of sizes and everything is CROPPED. Loved Fabletics.com because I am bigger, and they had styles that FIT and were flattering. Now, I'm lucky to find anything in my size. And forget buying tops anymore.

Date of experience: October 1, 2024

Thumbnail of user keziah6
North Carolina
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

I love the friendly customer service and the fast shipping :)

Date of experience: December 2, 2024

Thumbnail of user kathleena2165
Massachusetts
1 review
0 helpful votes
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December 11th, 2024
Verified purchase
• Updated review

Great products for lounge and working out! Something for everyone in the family.

Date of experience: December 1, 2024

Love the products
November 15th, 2024
Verified purchase
• Previous review

Love the products but the sales vary greatly for VIP's and I do not agree with the import fee! Other than that we have loved all the products we have received!

Date of experience: November 5, 2024

Thumbnail of user gregd1430
New Jersey
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Membership makes purchasing work and workout clothing of high quality and comfort easy.

Date of experience: December 1, 2024

Thumbnail of user carmenl564
Ohio
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

I have the best experience in store every time I go in and I love all my purchases

Date of experience: December 2, 2024

Thumbnail of user mattn395
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Having nice gym clothes can significantly enhance your workout experience. With Fabletics, I not only feel great in my activewear but also feel good about my budget after each purchase! While many brands offer high-quality fabrics and stylish pieces, I live by a personal mantra: "If I'm leaving the gym with clean clothes on, I didn't work hard enough!"

Fabletics stands out for its excellent selection of comfortable fabrics at great prices, allowing me to focus on my workouts without worrying about the wear and tear on my gear. The entire process—from purchasing to managing my membership, and handling returns or exchanges—is straightforward and hassle-free. Plus, their customer service is commendable. Overall, I highly recommend Fabletics for anyone looking to elevate their activewear collection without breaking the bank.

Date of experience: October 1, 2024

Thumbnail of user shirind6
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I really wanted to love Fabletics, but my experience with their products and subscription model left me disappointed. Every time I ordered something, I noticed that the fabric seemed low-quality. The synthetic materials they use always reacted with my skin, causing breakouts. I typically have this issue only with cheaper, low-grade fabrics, which leads me to believe the quality just isn't there with Fabletics.

On top of that, I'm not a fan of their auto-charge VIP membership model. It feels predatory to charge customers monthly unless they remember to "skip" — a hassle that adds unnecessary stress. For the price point, I was expecting better quality and transparency, but unfortunately, Fabletics fell short on both fronts.

If you have sensitive skin or prefer high-quality fabrics, I'd recommend looking elsewhere.

Date of experience: October 1, 2024

Thumbnail of user kenc1004
Florida
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Spotted on Facebook, with an offer od $10 for shorts. Well, not stated, but only the first pair. Still the sales prices were decent, so I bought 3 shorts, 3 t-shirts and pair of skivvies. Products arrived timely from the UK, and are good quality. Fine print indicated that this was a sign-up for a monthly program, which wasn't too difficult to terminate.

Date of experience: October 1, 2024

Thumbnail of user angelab3538
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The absolutely shady way the subscription works (hiding skip buttons and making you click multiple times in order to not be charged and making it extremely difficult to cancel) is frankly sick. The fact "sales" are usually for items that are 95% out of stock so aren't really sales at all because you need to buy multiple pieces, often, to get a full discount (or anything you might buy on sales is out of stock) is also just anti-consumer. The only reason Fabletics gets any stars at all is because the clothes are legitimately high quality and very nice. It's a shame they can't allow their product to speak for itself and have to resort to despicable, pathetic money grubbing that makes me almost never buy from them even though I actually love the clothes.

Date of experience: October 1, 2024

Thumbnail of user johnm21004
Georgia
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Both the shorts & joggers are high quality & comfortable. Good value for the price when on sale.

Date of experience: December 1, 2024

Thumbnail of user bernadetter192
Arizona
2 reviews
0 helpful votes
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November 15th, 2024
Verified purchase

From the quality of their clothing to customer service they are doing things right! I love the membership specials they have too! Such great perks!

Date of experience: November 5, 2024

Thumbnail of user nayellyg
Washington
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I use leggings and scrubs from Fabletics. Their new scrubs are my favorite. I tested a pair when they were still working on the release and they have since added more colors. I have pink, gray, and blue. They fit great, they're comfortable and stylish. I've since tried some leggings and I love them also. I have a few black ones with pockets and flared bottoms, I love that they have petite sizes. Overall I would say the items I've ordered are great quality and shipping is usually fast.

Date of experience: October 1, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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