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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user carolineg296
Massachusetts
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Won't let me cancel and keeps charging my card. Deals are terrible and leggings are bad quality.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Caroline,

Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user charlesm2616
Arkansas
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Ordered pants they came on time and they also hinted me down

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Charles,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user cecelias70
Mississippi
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

The website represents the articles very well and I am always satisfied.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cecelia,

Thank you for the kind words that you've said about our products and the website! We are always inspired by giving you high-quality products at an affordable price because of your trust and love for us. Have a nice day!

Best,
Mary

Thumbnail of user jackr1086
Missouri
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Best clothes for the cost! I really love the joggers and shorts.

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Jack,

We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a day!

Best,
Mary

Thumbnail of user julias923
Hawaii
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

Do not like the payment policy if you miss skipping the month

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Julia,

We appreciate the feedback you shared regarding our skipping option. Our Member Services Team will contact you right away for further assistance.  

Best,
Lia

Thumbnail of user jimg1521
Massachusetts
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Awesome awesome shorts can't believe I waited 53 years to get some

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jim,

Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.

Best Regards,
Clark

Thumbnail of user paytond5
Utah
1 review
0 helpful votes
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November 1st, 2020
Verified purchase

I love my Fabletics subscription! Everything I have gotten has been amazing

Date of experience: November 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Payton,

Wow! Thank you so much for showing us some love! We love you too and we're happy to hear that you're satisfied with the quality of our products and services. We always want to create unique designs for our valued members like you!

Best,
Nelle

Thumbnail of user brendanm236
Michigan
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

All of Fabletics clothing is just the best it is so comfortable and stylish I love it

Date of experience: April 5, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Brendan,

We are glad that you are satisfied with your purchase. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a wonderful experience with us in the future!

Best,
Allison

Thumbnail of user danielr2672
Oklahoma
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Was Not impressed receiving the wrong underwear. I will not order again.

Date of experience: April 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Daniel,

We regretfully note that we received your feedback regarding your purchase. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user charlesp1549
California
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Products are great but the online website and experience are absolutely terrible.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Charles,

Thank you for sharing your experience on our website and the products we offer. Your opinion is important and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.

Best,
Mary

Thumbnail of user claudiac281
Mississippi
1 review
0 helpful votes
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November 1st, 2020
Verified purchase

I was looking forwards to receiving the leggings but it took three months before I received it.

Date of experience: November 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Claudia,

We sincerely appreciate the feedback you shared regarding our shipping! We apologize for what sounds like a very frustrating experience! We’ll get in touch with you within 24-48 hours and get this resolved as soon as possible.

Best,
Nelle

Thumbnail of user sandraw1746
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

So easy to use the website also love the monthly credit I love everything I've ever ordered

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sandra,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user sarab30
Texas
1 review
1 helpful vote
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March 13th, 2015

Like other people I feel for this scam, stay away this company.

Date of experience: March 13, 2015

Thumbnail of user barbarac1392
Michigan
1 review
0 helpful votes
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November 4th, 2020
Verified purchase

The way they feel and the comfort that it brings to me

Date of experience: November 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Barbara,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user trevern
Florida
1 review
0 helpful votes
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April 17th, 2021
Verified purchase

I think you should make a better stance on wearing a mask

Date of experience: April 17, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Trever,

We are continuously striving to satisfy our member’s needs. Thanks for your feedback! It will help us serve you better in the future.

Best,
Dean

Thumbnail of user brittneys148
California
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

You continue to deliver on time and fabulous outfits. They are great quality and a great price.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brittney,

Thank you for leaving a review.  We always strive to provide the highest quality at the most reasonable price. Have a great day!  

Best,
Renz

Thumbnail of user antonellag12
District of Columbia
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

I got 2 pair of leggings and I love them. I hope they last forever! Good quality

Date of experience: February 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Antonella,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user kenyah51
Florida
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Shopping online is easy and clothes are are made with quality fabric

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Kenya,

Thank you so much for sharing your feedback regarding our products. We always strive to provide our members with the best quality. Have a wonderful day!

Best,
Allison

Thumbnail of user susano971
Georgia
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

All of the exercise clothing I have received has fit, is as I expected, and is durable.

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Susan,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Lia

Thumbnail of user katiep438
Georgia
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

Last purchase sneakers. Took 3 weeks to get. And subscriptions to purchase items is not for me.

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Katie,

We value the comments you made about our shipping time frame and the VIP membership. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user annd928
Virginia
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

I have almost every pair and color and only displeased with one.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ann,

We are so fortunate to have members like you who continuously admire our items. Thank you for choosing Fabletics! Have a great day!

Best,
Mary

Thumbnail of user lissf1
New York
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

The bottoms are so comfortable and I like a lot the colors!

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Liss,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Thumbnail of user janetd1036
Florida
2 reviews
0 helpful votes
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January 18th, 2022
Verified purchase

I really like the items I have purchased so far and would recommend the site to friends.

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Janet,

We're so happy to hear you've had a great experience with Fabletics. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Have a great day!

Best,
Renz

Thumbnail of user samantham1266
Massachusetts
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I love fabletics! The leggings are the absolute best! Good deals also!

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Samantha,

Thanks for giving us a 5-star rating! We are so excited for you to receive your order. We hope you like them!

Best,
Tina

Thumbnail of user sheilam1028
California
1 review
0 helpful votes
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May 5th, 2023
Verified purchase

I love the quality of the leggings that are not see through, the double material is amazing.

Date of experience: May 5, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Sheila,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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