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Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
I have tried to permanently cancel and they tell me it is and then I continue to be charged.
Date of experience: December 1, 2023
When I tried to unsubscribe, I was given the hard sell. It was disappointing and frustrating.
Date of experience: March 4, 2020
Hello Sue,
Thank you for bringing this to our attention! We are sorry to hear that you have a hard time canceling your account. We value the opportunity to resolve this issue. Our Member Services team will be contacting you within 48 hours to assist you.
Best,
Nelle
I like Fabletics but be sure to size up when ordering or be ready to return.
Date of experience: February 16, 2022
Hello Jenny,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We're sad to know that you had an unpleasant experience with us regarding our sizing. We’ll be sending you a private message right now. Thanks!
Best,
Clark
Thank you for your time and patience
I appreciate your ability to be kind and help.
Date of experience: February 16, 2022
Hello Christina,
It’s great to read your feedback about our Member Services Team and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!
Best,
Mary
Sizing is very inconsistent and varies from garment to garment even in same color and style.
Date of experience: August 1, 2022
Hello Cris,
Thank you for sharing your experience with the sizing of our products. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
I always have a good experience with Fabletics! I love that their stuff feels so good...
Date of experience: June 1, 2020
Hello Aja,
Great to hear that you always have a good experience with us! Rest assured that we will continue providing unique and new styles for members like you.
Best,
Nelle
Prices are up and quality is down. Material is cheaper and more see through than before
Date of experience: November 1, 2022
Hello Alexis,
We always aim to deliver products of good quality at a reasonable price. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Some clothing fits perfect, and some are too big or small. Shipping takes way too long.
Date of experience: November 1, 2022
Hello Johnny,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Clothes are great, wish I got more! I love the look and the feel of them!
Date of experience: August 4, 2022
Hello John,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I already un-subscribed and then I get charged for the month. The shorts were nice tho
Date of experience: August 4, 2022
Hello Sheri,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I've been very satisfied with Fabletics. It's been a very quick and easy process when ordering.
Date of experience: December 8, 2021
Hello Francisca,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Clothes nice but sizing not correct for me. Return they charged a fee for the return
Date of experience: August 4, 2022
Hello Barry,
Thank you for writing a review! Your feedback about our product is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Ver helpful, did exactly what I wanted and gave me the information I needed and options.
Date of experience: May 6, 2020
Hello Heather,
Wow! Thank you for the positive feedback! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Nelle
The products are generally fine, but the delivery is very slow and customer service is lacking.
Date of experience: January 4, 2023
Hello Cayla,
Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Ordered eight pairs of underwear and three of them had holes in them within two weeks
Date of experience: May 1, 2023
Hello Marc,
Thank you for bringing this to our attention. Your feedback about the items you got from us will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
I love going to the store. The employees are really nice and willing to help you!
Date of experience: July 1, 2022
Hi Natalia,
We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!
Best,
Tina
The quality and fit of fabletics products is amazing! Always a great fit, and so comfortable.
Date of experience: February 1, 2023
Hello Sara,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
True to size, on-trend, and the quality is really nice. This jacket is warm, and cozy!
Date of experience: March 2, 2020
Hello Angie,
Awesome! We're happy to hear you're satisfied with the quality of our products and everything fits perfectly! We always want to create unique designs, new styles, and high-quality products for our valued members like you!
Best,
Nelle
It is very hard to cancel membership. I attempted to cancel via chat and was disconnected.
Date of experience: September 1, 2022
Hello Andrew,
Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
The clothing is great quality, unique patterns and styles.
The membership is very easy to manage.
Date of experience: July 1, 2022
Hello Alison,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
All around great products for both men and women. Also, great customer service in-store and online.
Date of experience: July 1, 2022
Hello Michael,
On behalf of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a great day!
Best regards,
Chad
Product is not competitive. Sizing is all over everywhere... hard to know what size to order.
Date of experience: September 5, 2022
Hello Monit,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
These are the most comfortable leggings I have found and the only ones I wear now!
Date of experience: May 27, 2022
Hi Angi,
Thanks for sharing your feedback on our selections! We always welcome the opportunity to improve our products and services.
Best,
Tina
Besides your shipment taking forever to get to you, I do seem to like the clothes
Date of experience: October 1, 2022
Hi Donna,
Thank you for providing feedback regarding our shipping timeframe! We always welcome the opportunity to improve our products and services. Our Member Services Team will be contacting you right away.
Best,
Kim
I love the variety of outfits, recommendations and ease of finding great clothes on the site.
Date of experience: October 4, 2022
Hello Kate,
We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Alexis,
We appreciate the feedback you shared regarding the VIP program. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia