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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user jessicak372
Nevada
1 review
1 helpful vote
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February 8th, 2020
Verified purchase

Always love fabletics! I have been happy with everything I have ordered!

Date of experience: February 5, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Jessica,

Wow! Thank you for doing business with Fabletics and showing us some love! We love you too! We are happy to know that you're pleased with everything you've ordered! Have a wonderful day!

Best,
Nelle

Thumbnail of user ellaciac
Washington
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Clothes sizes are all over the place. Some are too small and some too big.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Ellacia,

We value our members, and your feedback about your shopping experience is so helpful for us to hear. One of our Member Services team will get in touch with you right away.

Best,
Tina

Thumbnail of user nancyt1681
New York
1 review
0 helpful votes
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May 5th, 2022
Verified purchase

I love Fabletics products, for their look, their feel, and their quality.

Date of experience: May 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Nancy,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user constanceb133
Tennessee
1 review
0 helpful votes
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August 7th, 2021
Verified purchase

I love my leggings. I wear my leggings on my days off from work they feel so good.

Date of experience: August 7, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Constance,

Thank you for taking the time to share your awesome experience with others! We're glad you're enjoying your leggings! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Sincerely,
Chad

Thumbnail of user denikag
Indiana
2 reviews
0 helpful votes
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March 15th, 2022
Verified purchase

I love my new work out clothes and how it feels and how the clothes look

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Denika,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user joeyh136
Arkansas
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

I love the products but i hate the slow shipping. Keep adding!

Date of experience: June 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joey,

Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our shipping service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user valeriem675
California
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Difficult to find the skip the month feature on the mobile site

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Valerie,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the skip-the-month feature. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user kimc1529
Tennessee
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Great price. Fast shipping! All over great transaction.

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kim,

Thank you for your great feedback and for spreading the word. It was a wonderful feeling to be able to meet your online buying needs.

Best Regards,
Clark

Thumbnail of user carolm1948
Illinois
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

Great product, great experience, friendly people, good selection.

Date of experience: September 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carol,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user ala280
North Carolina
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

Everything I've purchased has been great, all products were well-made and fit as they should

Date of experience: December 1, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Al,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.

Best,
Lia

Thumbnail of user carriec406
Canada
2 reviews
0 helpful votes
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February 13th, 2022
Verified purchase

Outfits are well made and are extremely comfortable!

Date of experience: February 13, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carrie,

Perfect! We're happy to hear that our products. It is members like you that help keep our lights on, and we couldn't be more grateful. Stay fabulous!

Best,
Renz

Thumbnail of user doresai
Virginia
1 review
1 helpful vote
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June 12th, 2020
Verified purchase

I purchased and the quality is poor and the customer service is worse.

Date of experience: June 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Doresa,

Thank you for writing a review! We are sorry to hear if you ran into some quality issues and if you're unhappy with our customer service. We value your feedback, so our Member Services team will be contacting you shortly for further assistance.

Best,
Nelle

Thumbnail of user stephaniea1092
Florida
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

Very informative of what I needed and very polite with what I needed to be done.

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Stephanie,

We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.

Best,
Cathy

Thumbnail of user karens4617
California
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Fun styles, great sales. Great for teens - adults!

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Karen,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user enolap2
Iowa
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I was very pleased with the service, the product and the value for the price.

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Enola,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Thumbnail of user franciscom308
California
1 review
0 helpful votes
  • Send Message
April 19th, 2022
Verified purchase

Great shopping experience. Great quality in the clothes.

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Francisco,

On behalf of all of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad

Thumbnail of user lorrainep300
Canada
2 reviews
0 helpful votes
  • Send Message
April 19th, 2022
Verified purchase

Service and delivery is excellent and very satisfied

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lorraine,

Thank you for your review. We are happy to hear that you are happy with our delivery and service. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark

Thumbnail of user annat1080
California
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I appreciate the quality of the material. It's not flimsy it's great material.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Anna,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user glendav42
Massachusetts
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

All nice and smooth and satisfy my n Nanking my selection

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Glenda,

Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and services and selections.

Best Regards,
Clark

Thumbnail of user hdn1
Massachusetts
1 review
0 helpful votes
  • Send Message
November 1st, 2022
Verified purchase

The materials of the products are poor. The size is off.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Diem,

We always aim to deliver products of good quality. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user eleanord92
Texas
1 review
0 helpful votes
  • Send Message
December 1st, 2022
Verified purchase

Great experience in the store. Employees helpful and made everyone in the store comfortable

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Eleanor,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our staff in one of our stores. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user gerrie5
Ohio
1 review
0 helpful votes
  • Send Message
January 1st, 2023
Verified purchase

Great quality and choices available. The colors and styles are great.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gerri,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user albertb498
Florida
1 review
0 helpful votes
  • Send Message
November 4th, 2022
Verified purchase

I thought membership was free until i was charged nearly $60

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Albert,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user jalenek2
Pennsylvania
1 review
0 helpful votes
  • Send Message
April 3rd, 2023
Verified purchase

Received the wrong item.

I ordered two different leggings and received two of the same leggings.

Date of experience: April 3, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Jalene,

Thank you for bringing this to our attention. Your feedback about the items you received will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user debrab1086
California
2 reviews
0 helpful votes
  • Send Message
June 1st, 2021
Verified purchase

Nice and easy website. Everything fits great, always nice options and great sales

Date of experience: June 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Debra,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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