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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user tiffanyr434
Florida
1 review
0 helpful votes
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December 8th, 2021
Verified purchase

Very happy with fabletics and they quality of their products

Date of experience: December 8, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Emily,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Nelle

Thumbnail of user jessicah1989
Mississippi
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

I was supposed to get an exchange and it never happened?

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jessica,

We value your feedback on the product you received. For assistance with the exchange, our Member Services Team will get in touch with you right away. Thanks! ​

Best,
Renz

Thumbnail of user veroniquec13
Canada
1 review
0 helpful votes
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December 8th, 2021
Verified purchase

I love fabletics! Everything is good quality and fits very well!

Date of experience: December 8, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Veronique,

We're happy to know that you love shopping with us! We always make sure to make beautiful and quality items at a very affordable price just for you!

Best,
Nelle

Thumbnail of user heidin131
Colorado
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Website doesn't always work well and is slow. The clothes that fit are great.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Heidi,

Thank you for writing a review! Your feedback about our website is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user matthewb1389
Idaho
1 review
0 helpful votes
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December 8th, 2021
Verified purchase

Nothing in stock and they don't know when it will be restocked

Date of experience: December 8, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Matthew,

Thank you for writing a review! We are continuously striving to satisfy our member's needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user frankg1119
Texas
1 review
0 helpful votes
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August 5th, 2022
Verified purchase

Very comfortable... I work out about 30 minutes a day and have had no problems...

Date of experience: August 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Frank,

Thank you for the positive feedback! We are happy to know that you love our product. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user carolyne161
Pennsylvania
1 review
0 helpful votes
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June 1st, 2021
Verified purchase

I love these but the waist band rolls down. And make pockets on all other Levi's.

Date of experience: June 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hi Carolyn,

Thanks for your effort in writing a review of how your leggings fit! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user linseyw9
Canada
1 review
0 helpful votes
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December 8th, 2021
Verified purchase

I bought a romper and leggings. Both ripped in the first week

Date of experience: December 8, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Linsey,

Thank you for writing a review regarding our quality product. For further assistance, our Member Services team will get in touch with you within 48 hours.

Best,
Nelle

Thumbnail of user danielles1057
Minnesota
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

They're the best! I always have a great experience with purchases from fabletics

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Danielle,

Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to learn you enjoy our product.

Best Regards,
Clark

Thumbnail of user karenv1149
Florida
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

True to fit and always satisfied. Got package on time.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Karen,

Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.

Best Regards,
Clark

Thumbnail of user serenat46
Canada
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

Great company. Love their clothes. They're super comfortable and amazing to dance in.

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Serena,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user edwarde374
Ed
California
2 reviews
0 helpful votes
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August 3rd, 2022
Verified purchase

Cool clothes but finding my size (L) was very hard to do.

Date of experience: August 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Edward,

Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user farrahd12
Wisconsin
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

It could better by lowering the monthly payments..

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Farrah,

Thank you for your review. For assistance with the monthly payment concern, our Member Services Team will get in touch with you right away. Thanks! ​

Best,
Renz

Thumbnail of user lindsaym283
Colorado
2 reviews
0 helpful votes
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April 4th, 2023
Verified purchase

Loved all of my pieces I ordered and at a great price!

Date of experience: April 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Lindsay,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Thumbnail of user rachels1093
Illinois
1 review
0 helpful votes
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January 31st, 2022
Verified purchase

Clothes are great quality, fast shipping. Very happy with my purchase!

Date of experience: January 31, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Rachel,

On behalf of all of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad

Thumbnail of user stephaniem3167
New Jersey
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

They're awesome employees, and loved all the products

Date of experience: April 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Stephanie,

Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!

Best,
Lia

Thumbnail of user ericaj257
Washington
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

The product fits well and is very nice feel I like how it made

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Erica,

We are glad that you are satisfied with our items. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user bradb733
Florida
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

This felt like scam. Never buy again due to that fact and product just average.

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brad,

We value the comments you made about the VIP program. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user jamesb7596
Nebraska
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

Good overall. Just wish shipping was faster than it is

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello James,

Thank you for your feedback. Our Member Services Team will contact you right away to address your shipping concern.  

Best,
Renz

Thumbnail of user freddye18
New York
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Ordering was very easy and received my order in a timely manner

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Freddy,

Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user kentl171
California
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Outstanding in every way. Quality is stellar, quick delivery. Thank you.

Date of experience: January 1, 2023

Thumbnail of user ericam594
New Jersey
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

It took over 2 months for my order to arrive. That is unacceptable

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Erica,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user axieb
Illinois
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

Everything I have bought has been quality and shipping is so fast! Definitely recommend.

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Axie,

We are glad you are enjoying our products and shipping process! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user jenniferc4056
Florida
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Never an issue. Good quality. Great customer service.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

We are glad you are enjoying our product quality! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user alberto157
New York
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I got a pair of shorts that ripped but the website won't let me return them

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Albert,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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