Fabletics

Everything I have got from Fabletics is awesome quality. Customer service is always pleasant to deal with, I've been into the store several times and they are very accommodating and make me feel welcome

The customer service team failed to address my concerns and displayed frustration whenever I asked questions. They repeatedly disconnected our chats and often responded with, "Well, if you read it here," which was unhelpful.

Generally speaking I like the products I have ordered with Fabletics. However, sizes are often sold out and prices (without sales) are exorbitantly high for what they sell.

Returns have been easy which is helpful with any online shopping experience when it comes to clothes. But the membership aspect of their business also seems unnecessary. If the product was worthy of the price tag, it would generate my return business. But currently I am only still a member because I don't always remember to cancel the monthly charge in time. I can't always use my credits because their inventory is limited. It feels more like a retail trap than a business I would willingly frequent. This will not be a continued relationship once all planets align and I can order what I want with the money I have already been charged.

I ordered two different types of leggings and the style, fit, and material felt nice but unfortunately after only one wash the thread came undone in a few places and inner thigh area was starting to wear.

My issue with fabletics is that their warranty is period is comical. Yes you get good value but the lifespan on anything I've purchased from them is quite low. When I've contacted them about an exchange, replacement, or refund I've been told I'm outside the 30 day window. 30 days for athletic apparel!? We've stopped shopping from them and would advise customers to explore other options.

1. It's too hard to skip the month. You have to confirm it several times before it finally goes through. 2. When you do have a credit to spend, nothing is ever in stock! Every single outfit I click on is sold out every month. It's impossible to spend the credit. I'm just waiting for something to actually be available to buy so I can use up my last credit and cancel my membership.

Recently they lost a 200$ order I made for Christmas. I had to call so many times to deal with it - once to Phillipines and once to Mexico.after many emails and calls I spoke with someone in the US and they said it's Courier issue and in the case the courier was DoorDash. Of course DoorDash claims it's not their issue. Both parties were unprofessional.in the end I got my money back BUT no apology for their lack of professionalism and irresponsibility.

As the title states, for some reason now if you happen to return anything it seems they're not giving you your refund unless you call them about it and even then it's an entire ordeal. I'm not sure why. The gym clothes are still super cute though. Oh, and now your member credits will EXPIRE. So they will charge you upwards of $70 for zero product and zero credit. Pay attention to your account. That hasn't happened to me, but I noticed the change under my account.

I joined Fabletics after seeing an ad for Cold Weather Flare Leggings. I ordered 2 pairs and I really wanted to love them. They fit and looked great, but after wearing them I started to notice pilling on the side pockets. The pilling started to increase and spread to other areas no matter how carefully I washed them. Luckily, I took advantage of the introductory VIP deal, 2 for $25. If I had paid full price, I would have been really upset. I skipped each month after the intro because most of the nice colors in my size were always sold out. I will cancel my subscription as I can get better quality and pricing on Amazon.

I was a fabletics member for years. The quality is good and I've always liked what I got from them. However, over the years members had fewer items to spend their monthly credit on. It used to be for a whole outfit and now it's literally one item (for example, a single sports bra). Then when the price increased was announced with no added benefits or a better experience, I was finished.

Back when I originally joined there was a great variety of things and more fun items that were not so workout related. Now anything that is not workout related tends to be sold out. Also, I do not like the new Yitty line as I am too old for it.

It took forever for any update on my order. By the time a month went by I was FINALLY given the information after reaching out to support multiple times that some of my items were out of stock and therefore my order was cancelled (?). I was not notified of this nor given a refund until I had to beg the representative for it. So you were planning on keeping my money and not sending me the product? I love Fabletics as they are some of the only athletic wear I can wear due to a severe latex allergy but this was very upsetting.

I love Fabletics activewear, especially as someone who is curvy/plus size. I have some leggings that are well over a decade old. Recently, they started using OnTrac for deliveries—a company that struggles finding addresses. My package was delivered to the wrong house and when I called CS—they promptly replaced my order. My only real complaints are stop using OnTrac/LaserShip and stop selling out of sets so fast!

Order # *******390
I returned the everpine sweatshirt from this order on January 11 at the Plano store. It's been 3 weeks and I have not received my refund. I have a receipt and email confirming the return. I have called multiple times, I called the store and I even called my bank and still no refund. Why would I continue to shop here? At this point, I think issuing a few credits for my my troubles is due!

I ordered some items and had to return items, very slow response on the exchanged items, it has been weeks, they are finally shipped but I had noticed they changed the length of one pair, I called and they said they can't change the order even though it wasn't shipped, I would have to return it again, sorry this is not acceptable customer service in my eyes!

To order what I wanted it was not user friendly. The site kept glitching. Then once I ordered the amount of money I saved I end up paying it for membership. The color I wanted wasn't available so I settled for a different color. It also took a long time to receive once ordered.

Overall I'm very happy with the quality of products, and the fit is exactly as I have expected. Shipping times can be very slow. In fact often times you'll wonder where things are then they just show up. I'm not sure if this is the company or the shipping service they use (on trac) I do live in a smaller town which could lead to slower shipping as well.

I love the products I ordered. However, shipping with FedEx is awful. My order sat in a warehouse for four days about 10 miles from my house before they finally delivered it. I probably won't order again until shipping changes.

I like the products, but dealing with the monthly $59.50 fee, and everything else, is a joke. Yes you can use it toward purchasing, but so what? Having to decipher the credits, etc is not even close to worth it. Really makes the shopping experience there unpleasant.

I bought 4 pair on sale, and these are fabulous! I'm 5'11" And these fit snug but too tight, wish they were a bit more high waisted but these are fabulous for wearing day to day and going to Pilates! Perfect buy!

I absolutely love the flare leggings. I'm 6'2 and the long length is perfect for me. I have also lost over 200 pounds and the tummy control on them is amazing. It doesn't feel like I'm being smothered. I bought different waistband types, lengths, and styles. I love them all!

Introduction pricing was good. Sizing is off. I'm a medium & the dress was way too big. Got a small & top part is baggy. Joggers are very huggy tight. Takes an extremely long time for credit return. Still waiting for Dec 11 return credit & it's Jan 1 now.

Ordered my scrub set, received it not too long after so that wasn't the problem. The problem was the pants weren't my size so I requested an exchange and specifically picked out which pants I wanted to exchange them with. Except I never got those pants. After I got the confirmation email that my return was successful. I also received $10 store credit which I absolutely did not want. What am I even supposed to buy with $10? I paid more than $10 for my purchase and I don't understand how I'm supposed to pay for another pair of pants now (which is more than $10!) when I asked for an exchange, not a refund and most certainly not store credit. Waste of my money honestly. I feel like I shouldn't have the option to exchange something or even go as far as to pick out which pants to exchange with if it's not going to be followed through.