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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,384
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user roanaj
Tennessee
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

My boys love their products and pretty much only wear their shorts now. My husband started wearing them and loves them too. Pricing is amazing for the quality of this brand. Fast turnaround to get them shipped. Great quality and great prices!

Date of experience: July 1, 2024

Thumbnail of user danielc4526
California
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

They quality of their products is outstanding. I have purchased shorts, shirts and underwear. I have been highly impressed with the quality and durability

Date of experience: August 1, 2024

Thumbnail of user amandam3291
Texas
2 reviews
0 helpful votes
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August 11th, 2024
Verified purchase

I'm obsessed with all Fabletics products! The fabric is amazing, the sizing is perfect and the prices are on point…but most of all I love the the look!

Date of experience: August 1, 2024

Thumbnail of user richardj2112
Colorado
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I have several pairs of pants for work and I love them. Their zippers worry me a little as they are not very heavy duty. I also have several pairs of workout shorts. I love them except that this last order I got, the lighter colors are see through.

Date of experience: July 1, 2024

Thumbnail of user bradleyl222
Indiana
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

They are ok, the cell phone pocket is high up on the shorts so it's hard to use.

Date of experience: October 4, 2024

Thumbnail of user nadinem238
Oklahoma
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

I love shopping at Fabletics. At their store the staff always makes sure you're taken care of. I love that I can order items in the store and have them shipped to my house with free shipping. I love being able to return items to the store that I bought online. I've been really happy with them.

Date of experience: July 4, 2024

Thumbnail of user joshl476
Pennsylvania
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

You advertised 2 pair of shorts for $20. I purchased the 2 shorts paid $20 and then a week later $60 was taken from my account. Never agreed to anything other than the $20 for 2 shorts. I tried contacting and got nothing. Will never order again and will definitely be stopping anyone from order as well.

Date of experience: July 1, 2024

Thumbnail of user feliciap157
Florida
2 reviews
0 helpful votes
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August 11th, 2024
Verified purchase

Prices need to be lowered for me to continue to purchase uniforms from them. Material of clothing seems to be like other brands so nothing special to me about clothing from Fabletics

Date of experience: August 1, 2024

Thumbnail of user emersonm69
California
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I am a vip since the company launched I have always paid top dollar while other people paying 10$ for a short. Same short I paid $55. But is all good. I am happy for them. But we vip get nothing.

Service
Value
Shipping
Quality

Date of experience: September 1, 2024

Thumbnail of user megank680
California
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Product was supposedly shipped, but never arrived; shipping info suggests it was never picked up. I tried to place another order but they couldn't expedite, despite my need for the item before a planned trip. Had to get a refund and order a similar product from elsewhere.

Date of experience: July 1, 2024

Thumbnail of user stephaniel2070
Michigan
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

My son wanted to try out the clothing. He likes the clothing but I don't see how the discounts apply and how to use the monthly fee toward purchase. There isn't a clear explanation for how to do this and I can't find actual deals yet.

Date of experience: July 1, 2024

Thumbnail of user stevenz612
Ohio
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Love all the shorts with one exception; I have a pair of workout shorts with only one left small pocket. All my other shorts are great.

Date of experience: September 23, 2024

Thumbnail of user michellet2239
Kentucky
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Have loved Fabletics for years. And since they have come out with the Pureluxe Leggings the love has grown. As a woman with cellulite these smooth my legs & look amazing. And the pockets are a must!

Date of experience: September 2, 2024

Thumbnail of user kathleeno1023
New Mexico
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Pants are okay, however I have been trying to cancel subscription as I don't want to buy clothes every month. I have not received any reply to my emails. I guess I will just have to contact my credit card and dispute the charge as fraud to get someone's attention.

Date of experience: July 1, 2024

Thumbnail of user karens5616
Arizona
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I use to love Fabletics, but in the last few year the clothing has changed so much and doesn't fit the same that it use to. I still love the sales they offer but have not purchased anything in quite awhile due to the new line of clothes and styles

Date of experience: July 1, 2024

Thumbnail of user ericas782
Minnesota
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

For the products I have purchased I really enjoy! They are great quality, durable and reasonably priced.
I don't love the VIP membership. You are required to make a monthly purchase (obviously unless you skip), but 9/10 times the products I want to purchase are unavailable in the size, color, or type that I want. Very consistently. I would have likely purchased more if things were available but they hardly ever are and that's very frustrating. Or I want to buy a set of scrubs and the top is out of the color I need but the bottom isn't. Or the size. Etc.

Service
Value
Shipping
Returns
Quality

Date of experience: July 1, 2024

Thumbnail of user mariam4735
Maryland
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I like the bundles. I look each month to see if there is anything I like because there are some really good deals. However, there are some months that either don't have anything appealing or I waited too long and there isn't any available in my size or color. I wish credits didn't expire because sometimes nothing is appealing or I didn't have time to look.

Date of experience: July 1, 2024

Thumbnail of user crystalt439
Texas
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

After receiving my first shipment Fabletics, I was not satisfied with the fit of the leggings on my waist and even the short length was too long in the inseam. When contacting customer service on my return and cancelation of membership, the person continued to postpone the cancelation for several minutes before accepting my request as a final answer. Once I returned the product with tags, I only received half of the credit I originally purchased the products for. They still had tags and were never worn. Overall, I'm not satisfied with the loss of time and money I spent trying Fabletics.

Date of experience: July 1, 2024

Thumbnail of user rachels1929
New York
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I want to look at women's clothes. I constantly get circled back to men's and I have to go through the whole filter process again. I want to cancel but have to call some number that never answers

Date of experience: September 1, 2024

Thumbnail of user patrickh1561
Missouri
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I understand the customer base may be more female related, but please make it easier to find men's clothing on app and site.

Otherwise, no complaints.

Date of experience: September 2, 2024

Thumbnail of user lynnea174
Hawaii
1 review
0 helpful votes
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October 15th, 2024
Verified purchase

QUALITY NOW POOR. Focus is now on so-called celebrities and have zero desire to support Kardasians. Will be cancelling

Date of experience: October 4, 2024

Thumbnail of user austing413
New Jersey
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Why on earth would you choose to show every color as its own product item? Its not sorted, its confusing and really hard to filter and sort by size and if its in stock or not! Take a clue from every other retailer. Sort by the product cut and then show all in stock colors.

Date of experience: July 1, 2024

Thumbnail of user christinek1597
Michigan
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

They do not give you what you purchase.
They set you up as a vip customer and charge you $59,95 a month and give you a hone number to cancel but it does not cancel you.
Tell me how do you cancel. I tried to email but no response. I want my money you back for the vip charges

Date of experience: July 4, 2024

Thumbnail of user paulinel217
Massachusetts
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

The staff never knows how to do anything. Typically rude and unfriendly

Date of experience: October 12, 2024

Thumbnail of user jok219
South Carolina
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

When I order 2 items of the same color, when I receive these items in the same order, they don't always match. Of course there will be a slight difference in the colors but if the person putting the order together could pay attention and match as close as possible this would enhance my satisfaction.

Date of experience: July 2, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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