Fabletics

Your website experience is terrible on my mobile phone. Pages won't load. It freezes often. I don't have a computer and do all my business by mobile phone. Yours is the only website that I have had problems with.

I tried several different styles, but all of them were cut so they were very tight in the calf and bigger in the legs and rear so they constantly sag and need to be pulled up. Athletic women have bigger calves so it would be nice if your leggings were more proportionate, with more room in the calf and tighter thigh and waist.

I was looking for a legging that was not see-thru, buttery soft and comfortable. Fabletics delivered 100%! They are my favorite legging, my FAVORITE! I wash them in my washer then hang them to dry. I'll be buying more soon!

Customer service sucks. Online guy told me wrong information just to funnel me into the store. Store guy gave me wrong info again. Ended up in a full return which was never communicated to me. Waste of time and gas.

For the most part, all my order was great. There was a bodysuit, that I followed the guide chart. Yet, it was smaller and did not fit. Being the it was on sale I could not return. So that was a bit disappointing.

I wear a large. I'm a size 12. The shorts you sent me were fine, but the leggings seemed like they would be too small for a small person.
Horrible experience.
Won't shop there again!

I ordered but had NO idea you were going to be charging me monthly fees in the future. I was NOT happy about that. Too bad because it's a nice product. I would order one on one with NO future fees if you had that.

I guess because of the "offer" the quality it is not as good as it should, compared if i ever paid full price. In addition, I requested not to charge me with the membership fee and they continue doing it.
I will not buy in a company that i have to pay membership for

I'm expected to buy the same sale item from yesterday and the days prior... with two boring colors black, and blue. I've requested more fun colors, but that hasn't happened.

I have spent hundred (if not a couple thousand) dollars in the 3 months that I have been a member. I have found once the employees know you're a member you will be ignored in the store. I also have received a damaged product (under $35 value) and they have yet to replace or exchange the order. The order shows 'pending' and has been that way for at least 3 weeks. Totally missed me being able to gift the item. I will not be staying a member. This is not proving to be a worthwhile purchase. The frustration outweighs the benefit.

The pants are overpriced and started pilling after a couple of wears. Also, there was no way to exchange a pair of pants for a different style. I had to return them and got the discount credit for them and had to pay double to get another pair. A lot of their popular styles and colors are out of stock. I cancelled the membership as soon as I could because there is no point in paying for something that won't last and is always out of stock anyway.

I've been wearing Fabletics leggings for about 8 years and won't be changing my brand anytime soon. Powerhold and Motion 365/365+ are my preferred products. They are comfortable and wear well. They don't stretch out of shape and stand up well under multiple washings. For me there's nothing not to like about Fabletics!

Hard to find things.

Most of what I want is out of stock once I became a member.

Opting out monthly is purposely tricky.

This is a terrible gimmick overall and I'm irritated by the site and app experience.

I love the clothes. I continue to buy them. They're great. Butt, not really happy. Part of that reason is that monthly membership payment is $70. There's really not an easy way to stop it, although you can remember to pause it month after month. The site constantly has sales, which I suppose is good. The problem is that if you get a member credit because you didn't purchase that month and you buy a sale item (say, pants are half price for $35), it's best to not use the $70 member credit. But, even the sale items are one member credit. Well, that means either I have to pay the $35 plus shipping or I'm losing $35 from what I paid for membership. It really feels scammy.

I had to return half my order due to things not fitting the size on the label. (They were smaller than they should be). And, when I went to try and exchange the items, what I would receive back wasn't even the same color. If I bought something in blue, the exchange would have been the bigger size but in green. I bought several things in the burgundy family, and I would not have gotten the same color back for my exchange. Like what? I liked everything I bought, but the quality/sizing issues are too erroneous for me to want to continue shopping here.

NONE OF THE ITEMS FIT ME
I HAVE BEEN TRYING TO REACH A LIVE HUMAN TO RETURN A THE ITEMS AND GET THE LABEL BUT YOU MAKE IT IMPOSSIBLE
THE WORST CUSTOMER SERVICE
I BLOCKED MY CREDIT CARDS WITH YOUR COMPANY / MOTE OVER OT TOOK WEEKS TO GET THE ITEMS US THE PRICES I ORDER YOU CHANGE IT AND CHARGE ME FULL PRICE PLUS A MEMBERSHIP/ THIS IS FRAUD. REPORTED TO BETTER BUSINESS BUREAU TO MY ATTORNEY GENERAL TO THE COMMERCE DEPARTMENT IN WASHINGTON DC I ALSO REPORTED IT TO HARVARD LAW TO START A CLASS ACTION LAW SUIT AGAINST FABLETICS INC FRAUD SCAM PRICE CHANCE IN WEB SITE DIFFERENT DATE OF ESTIMATED DATE OF DELIVERY TOOK A MONTH LONGER SIZED IRREGULAR NOT WELL SAWN DID NOT FIT DID NOT LOOK LIKE ADVERTISING PRICE CHANGE INCREASE PRICE IN BILL TOTAL FRAUD IS FABLETICS

The clothes for my husband are outstanding. The only problem is you have to pay a monthly fee to get the great price and for that reason I won't be buying from your company.

I feel that the quality has gone down over the years and I don't wear the new ones I bought recently. I also returned one item that I used a credit on and never received that credit back after the return. Very disappointed and will not be purchasing again

USPS (United States Postal Service) lost my package not only once, but twice for the same product. I had to call Fabletics Customer Service in both instances. When I called the 2nd time to report the issue, I didn't think that they will resend the package for the 3rd times. I thought I would just let them know that I didn't receive my package. To my surprise, they honored a 3rd package and mailed it out to me. This time I requested the package to be held at the post office and I was able to pick it up. This is one of a kind quality customer service. So, impressive! Fabletics got my families and friends business for years to come. Thank you Fabletics!

Purchased two pairs of pants and women's workout outfit.
Neither the pants or outfit fit.
We will be taking back the order to a retail store near us soon.

I tried several times on line to cancel. I finally called and asked to unsubscribe but was still charged for the next month. I had to remove my permission for PayPal to withdraw money from my account.

Quality of clothing is great! Order fulfillment and item availability (e.g. Size and color) could use a little work Particularly in the area of sale items. Also, regularly priced items are a little spendy. It is great clothing but I'm up in the air about continuing to spend my money here.

Most of my leisure and workout clothes are from Fabletics, and I've always been pretty happy with their quality, so this last experience was a little disappointing. I ordered a couple pairs of cold-weather leggings; after the first wear, both are beginning to pill between the legs. I haven't seen this in their other leggings before, and I'm especially disappointed since these were advertised not to pill.

Additionally, the website will not accept my credit card or my debit card (AmEx and Mastercard). I've been forced to use AfterPay, which is really not my preferred method of payment. This issue is still unresolved, which means I've been skipping my monthly credits bc I don't want to go through the AfterPay site.

Finally, the website often lists items as being available, even when I sort by my size, but when I click on them to get details, it shows that nothing is available. It makes shopping more time-consuming and annoying.

I've really loved Fabletics in the past, and I hope they can resolve these issues so I can continue to love their clothes in the future.