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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.1%
Positive
1,902
Neutral
299
Negative
1,382
View ratings trends
229
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Reviews (12,119)

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Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user nates212
Massachusetts
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

As usual, the order experience was easy and straightforward and the pair of shorts and bathing suit have been great. My only problem was with the shipping which took nearly a month for the product to arrive.

Date of experience: June 4, 2024

Thumbnail of user jackiem933
Maryland
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Fabletics never disappoints. Everything I ordered were perfect fits and the quality of the products are amazing and very comparable to their competitors while being THEE most pocket friendly

Date of experience: July 4, 2024

Thumbnail of user mikalahr
Illinois
2 reviews
0 helpful votes
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September 13th, 2024
Verified purchase

Ordered 5 items and it said it was shipped in a few days and then took a whole month to arrive. The shipping service they use is horrible

Date of experience: September 3, 2024

Thumbnail of user leahh395
Philippines
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

I'm really upset I was charge another 54.99% on my account even if the details of the membership points system was so hard to understand. I want my refund. But Fabletics wont let me.

Date of experience: July 4, 2024

Thumbnail of user brandicec
Texas
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

I'm desperately in need of more Powerhold High waisted leggings in Small/short, I've been waiting for months and they haven't restocked. I check all the time. Had to order the Regular this time around, just doesn't fit the same, have to fold them at the bottom. Just a bummer. Hope they restock soon.

Date of experience: June 7, 2024

Thumbnail of user cindyg909
Texas
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

While the styles were really cute, the fit of the clothes didn't fit my body type very well. After exchanging an order of 3 items, 2 didn't work for me. After trying different styles and sizes I just gave up and went with more of the one thing that did fit. I just didn't see the cost for the value of what I was getting.

Date of experience: June 3, 2024

Thumbnail of user adamz584
California
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I'm very satisfied with the shirts and hat I ordered but they took over 3 weeks to get here which was very disappointinf

Date of experience: September 1, 2024

Thumbnail of user trishw209
Arizona
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

I find the website and membership super annoying. You pay over $60 for a membership credit and end up getting items that they have marked down to $24. I've also purchased items at full price and then a few days later they're half off. I really don't appreciate being charged a "tariff tax" - this is a cost of doing business that should belong to Fabletics ALONE. They are sure as hell making enough money to cover it with this scheme that they run. I doubt that adding this tax is even legal. Love the lines on the Oasis Pureluxe leggings and the feel of the fabric - but I'm always looking to cancel my membership because it just feels so scammy and annoying.

Date of experience: June 4, 2024

Thumbnail of user lowells89
California
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I ordered and the package was supposedly delivered but the picture of the door of my apartment is nothing like the door of the apt it was delivered to. I reported this more than once and was assured it would be looked into but now with nearly 2 months having gone by I have not received any answer to the problem or refund of my purchase. Just no response at all!

Date of experience: June 3, 2024

Thumbnail of user amandaw2118
Virginia
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Cute style, lots of variety, enticing website and emails. But supplies limited. And shipping/processing fees have gotten prohibitivley high.

Date of experience: August 1, 2024

Thumbnail of user ericap441
Florida
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I absolutely love the products but a lot of times don't complete an order because the app is so incredibly slow at loading (same for my husband) & the online site seems to be the same.

Date of experience: July 1, 2024

Thumbnail of user kristenb899
Florida
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Fabric is awful. Leggings are Thick and scratchy. Bathing suit fabric doesn't even feel like bathing suit material and the stitching is so cheap looking. I don't like the collabs with Khloe kardashian and Lizzo, 2 celebrities that absolutely do not reflect a healthy lifestyle.

Date of experience: July 1, 2024

Thumbnail of user maximusp3
Virginia
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I lived in two pair of shorts for several months in mexico, surfing, working, traveling, and doing everything in them and figured they'd be destroyed by the end of it but they are both still in great condition. So not only are they my favorite shorts, they are also incredible quality. Couldn't rec more.

Date of experience: June 3, 2024

Thumbnail of user ryanc1865
Tennessee
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Everyone knows the deal, sign up for the offer, cancel the membership once it ships. It's so worth the hassle. I would not say these shorts are worth what they try to offer at full retail, but they are great.

Date of experience: June 3, 2024

Thumbnail of user keithr989
Illinois
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Despite the multiple emails and texts that I get every single day about their myriad of sales and deals, they are always lacking in availability of sizes, especially bigger sizes. It's so frustrating. If you are a 2X, you're often left with boring gray. I also don't understand why some lines aren't even available in 2X.

Date of experience: June 4, 2024

Thumbnail of user susans6779
Texas
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The scrubs are ok, but I should not need to call and wait in queue to cancel a membership. I probably would purchase more things from this company if a membership and difficult cancellation were not required.

Date of experience: June 3, 2024

Thumbnail of user jamied664
Texas
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

The pants are great. I just don't need or want new clothes every month. Having to get a subscription to try a few pairs and then have to cancel is annoying.

Date of experience: July 1, 2024

Thumbnail of user lais16
California
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I love the soft fabric! It's so smooth and soft! Got it when it was having a great sale. I would get more but they didn't have my size

Date of experience: September 1, 2024

Thumbnail of user josiahm86
Illinois
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

While the products are top notch, the mobile access and sometimes access even from a laptop is difficult, if not impossible. Especially when it comes to skipping a member credit, I've debated canceling my membership because skipping the credit can be too hard without being on a laptop

Date of experience: June 3, 2024

Thumbnail of user jennifert2621
Arizona
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Pleasantly surprised. Great soft, buttery fabric. Great colors but not all colors are available in all sizes or styles. I do wish they had more styles in red. I also wish they had more products available in TALL sizes. The fit of each of the top styles vary greatly by size. I usually wear a size large, but actually needed an extra-large in the top with the knot in the front (Which is my favorite). Prices for new customers and hitting the sales makes the cost very affordable. I recommend Fabletics, especially if you're not willing to pay the price for Lululemon.

Tip for consumers:
I do wish they had more items available in red. I also wish they had more styles available to complete a matching set, especially in the TALL sizes.

Products used:
I bought several different styles of tops and bottoms.

Service
Value
Shipping
Quality

Date of experience: June 3, 2024

Thumbnail of user laurene539
New Jersey
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

The website takes forever to load. They always sell out of the sizes I like. And they don't have a good enough selection of workout shirts.

Date of experience: August 4, 2024

Thumbnail of user emilieb67
Colorado
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Cancelling a membership via phone had a queue of 2hrs40min, and it took too long for an agent to message

Date of experience: September 1, 2024

Thumbnail of user marianad70
Texas
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

I love the quality of the items although the last pair of black flares I received (in a previous purchase) were not as good quality as usual. The fabric started pilling with the first wash. Now, it looks like an old rag. :( It is a shame because I love the pants.

Date of experience: June 6, 2024

Thumbnail of user cherrih11
South Carolina
2 reviews
0 helpful votes
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September 15th, 2024
Verified purchase

I've loved all the clothes I've purchased, both women's and men's products are amazing! Especially the Cloud Jersey Joggers, they are the MOST comfortable joggers I've ever worn!

Date of experience: September 5, 2024

Thumbnail of user jenniferm6218
Missouri
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I've been buying Fabletics for 10 years. Absolutely love the quality and you can't beat the price. I'm definitely a customer for life!

Date of experience: August 1, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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