Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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I LOVE Fabletics! They're leggings and bras are so comfy and have the perfect amount of compression!
Date of experience: September 4, 2024
It is incredibly difficult and almost unfindable to cancel your membership once you have started. Yes, the clothes came on time and in a very professional fashion, but I now am paying for the VIP membership when I do not want to.
Date of experience: June 4, 2024
Once you know your sizing, the ordering process is simple, the clothes are comfortable and of great quality and customer service makes every interaction easy
Date of experience: July 1, 2024
This is my first time ordering via Fabletics. I am not disappointed - quite the opposite actually. The material of the products I ordered are of good quality. It took me a moment to understand how the membership plan works. While I do understand it & I do favor Fabletics' products, I cannot see myself paying the thereafter monthly membership to acquire the discounts as my first order. The membership fee makes it seem - in my opinion - that I will actually pay near full price for Fabletics' products once I pay the membership fee. Plus, having to remember to skip the monthly membership fee is slightly irksome.
Date of experience: June 5, 2024
The customer service is absolutely horrible. They also claimed that if you pay extra you get it within a certain amount of days. That wasn't true at all.
Date of experience: July 4, 2024
I thought I was ordering 2 pairs of shorts but inadvertently got signed up for a $60 a month subscription service that I had to call and cancel. I still don't even know what I was supposed to get for the $60 subscription. Very misleading. Buyer beware!
Date of experience: June 3, 2024
I ordered a bathing suit that was clearly previously returned. The chest was oddly stretched out and the crotch protective shield was in the belly of the bathing suit. Gross and terrible quality assurance. The quality of the products has been steadily declining and leaning heavily on fabrics that are terrible for the environment. Y'all are doing bare minimum and it shows. I want to cancel my membership
Date of experience: June 4, 2024
The products, as usual from fabletics, are great and arrived perfectly. The products took forever to get to where I am, I had to go purchase somewhere else because I had an event on a thursday, placed the order on sunday from two weeks prior and the pieces arrived on the day of the event. Pitney Bowes tracking was also terrible.
Date of experience: June 3, 2024
Great pants, but similar quality & fit to many other competitors in the marketplace. I wanted to try one of the higher end brands, so ordered from Fabletics. My order took almost 2 weeks to be get to my door after ordering, so I write this review based on todays economy and the fact that most other large retail companies is out there are getting product to the consumer in just a few days without the customer having to spending extra money for a premium shipping service. The "supply chain" excuse is no longer acceptable for such ridiculous long shipping & handling times which ultimately is costing you repeat business & customer loyalty.
Date of experience: May 10, 2024
All positives. Love the fit and fabric. I've been a customer for a few years now, and Fabletics has become a stable in my wardrobe. As a fitness instructor, all I wear is gym clothes all day everyday. And I always look and feel my best when wearing fabletics.
Date of experience: June 3, 2024
It can be annoying that it appears there are 10 different shorts but in reality there is only 1 but 10 different color options.
And then the pricing isn't always transparent. There are a ton of extra fees, etc.
Date of experience: June 3, 2024
I ordered Christmas gifts for my daughter. A couple of months later I became aware of the fact that I somehow joined a club or program without my consent. Fabletics was monthly charging my card. When I called to get refunded, they wouldn't. And if I cancelled the subscription I would lose the points that I already accidentally paid for. Complete thievery. The only reason I didn't give one star is because of the quality of the clothes. My daughter wants more clothes from this company and I didn't forbid it, but I told her she had to be careful because the company engages is underhanded practices.
Date of experience: June 3, 2024
I had a difficult time with my first order being sent to the wrong address, which took almost a month to get my merchandise. After returning an item my account was never credited 😞
Date of experience: July 2, 2024
If your package gets lost in the mail (which seems to happen often), they will only ship what they have on hand and refund the other items. (Which sounds great in theory- because you're not out anything) however- Instead of offering to ship all the items when they come back in stock— they refund the popular item you ordered (that tends to run out of stock a lot) meaning you will never be able to purchase it at the discounted price ever again. So they manage to get people to pay the higher price for the popular items. Which is actually a very smart business tactic.
Date of experience: May 11, 2024
The products are amazing except my one pair of shorts were destroyed in the wash. Unfortunately when I contacted Fabletics they wanted me to send them back for replacement however they were tossed in the trash. Otherwise I love the products.
Date of experience: June 3, 2024
Between credits vip credits monthly membership fees and having to cancel via a phone number, if I could burn that company down I would. How purposely convoluted and frustrating can one sit possibly make a purchase? Well fabletics has found the maximum bull$#*! you have to wade through, and THEN to top it off don't even have half the sizes in stock. $#*! this pos site and I'll tell anyone who will listen at work or else where what a pain in the $#*! this site is AND how the one shirt I bought from them already has a hole in it 7days after having it.
Date of experience: June 4, 2024
I liked the clothes I received but the scrubs I got cause all my other clothes to turn blue when I washed it. There was no warning on there about that happening, usually they put a tag on clothes stating that it may happen. So now my other scrubs are ruined. I had a membership and then cancelled it because what's the point of trying to save money with a membership if it ruined all of my other scrubs which was worth well over $200. Disappointed…..
Date of experience: June 7, 2024
Ordering is easy, sizes are a little "slim-pickings", but the fabric is so soft and it is indeed water and stain resistant. Love this brand.
Date of experience: September 5, 2024
I have been purchasing from Fabletics for a few years now and I never have an issue. If I due their customer service is amazing!
Date of experience: August 4, 2024
I had a bunch of expired credits that I can't use. This is unfair as I paid for them. Will you grant me those credits to purchase merchandise?
Date of experience: September 1, 2024
The experience with the "membership" is less than attractive. The money that is automatically extracted for the so called membership can only be used for certain purchases, which left me buying things I don't even want to get discounts on things that I think I want. The quality of the clothing is actually as expected for the price. Not great quality for discounted items. The shipping times to get your order is just downright ridiculous. By the time you get your order, you'll forget what you ordered, and if things need to be returned, you can count on the turn around time to get the items that you reorder to be over a month.
Date of experience: June 3, 2024
First off the the high waisted maternity leggings were the best gift for an expectant woman/mom! I purchased 2 sizes as a gift for my niece so she could be comfortable wearing them throughout her entire pregnancy. It was so simple to do on the Fabletic's website, especially since they shipped them to her directly! I love the merchandise they offer along with the convenience of online shopping!
Date of experience: June 3, 2024
When I contacted Fabletics about nearly $1300. Of "credit" - for which I paid monthly "membership" fees, they acted as if I was speaking another language. They suggested I go into a Fabletics store, to get it taken care of. It never happened, and the marketing they do to hook customers into monthly fees should be out-lawed.
Date of experience: June 4, 2024
In order to get the best pricing, you need to sign up for a subscription model that requires a phone call to cancel. They were pushy on the phone call when I went to cancel. This is a guarantee I'll never order again despite the fairly decent products.
Date of experience: June 2, 2024
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.