• Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 10,979 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and sports bra. Fabletics ranks 2nd among Sportswear sites.

  • Service
    811
  • Value
    816
  • Shipping
    793
  • Returns
    566
  • Quality
    778

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.6%
Positive
1,355
Neutral
229
Negative
943
226
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How would you rate Fabletics?
Top Positive Review

“Shop the new drop!”

Rakita W.
10/11/24

This is by far my favorite place to shop. Whether I'm going to work, the gym, or a date you guys have me covered. I would love to participate in the product review board. The new colors and styles are always amazing.

Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Reviews (10,979)

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Reviews that mention popular keywords

customer service (1500) vip membership (456) credit card (334) kate hudson (209) vip member (265) sports bras (266) workout clothes (142) shopping experience (65) quality products (120) workout gear (65)
Thumbnail of user cathk243
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I am a regular customer of Fabletics products.
I am never disappointed in the styles, quality and the service.
The site is relatively easy to navigate, the value for money and quality of the products never fail to disappoint.
The men's range is also of superior quality and price.
I keep coming back for all of these reasons, plus great communication and service.

Thumbnail of user ryank1209
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I am a guy... I love all the guy apparel lines... I am getting adds and links for all of my advertisements that only take me to female apparel... Not smart. Since everything is female and nothing it easy to find male from the advertisements and links provided. I just don't even look anymore.

Thumbnail of user erikal295
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I've been a member for 7 or 8 years. I feel that the colors/prints are not as cute as they used to be. I used to have a hard time deciding what to buy, now I have a hard time finding something to buy. This summer I order a few size M bras, I could not even put them on. I compared them with older bras of the same design and size; the new bras were 2" smaller. Last, but not least, you run out of sizes very quick. Sadly, I am considering canceling my membership.

Thumbnail of user jamees8
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I dislike that it is difficult to skip months. I know I get an email, but it is difficult to navigate once you get there.
Also when you run sales, you are always way out of stock on stuff. I get that things sell out quickly, but the item should be removed from the site.

Thumbnail of user michelles4844
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Less than one month of signing up for VIP, the price went up $10/ month. The VIP credit does not include tax and tariff. Adding tariff in addition to tax is unnecessary. It should be worked into he price of the garment. Company seems to nickel and dime you. Canceled my membership.

Thumbnail of user jenniferp3358
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I and many of my family and friends have noticed a decline in quality. I personally am disappointed in the screen print / iron on of the t shirts pants and jerseys. I currently limit my purchases and look elsewhere when looking for top/better quality.

Thumbnail of user salehiniam
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

The quality of the goods have changed. There are no cotton outfit any longer and only nylon. The colors are not vibrant and pretty any more. They are dark and very ordinary. Overall, nothing unique about the outfits.

Thumbnail of user teresaf875
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

My 6'5"" tall man loves the produces from this company but it's vey seldom that merchandise in his size is available. Talll with an in seam of 32" or longer if available, sell out and are not stocked in the stores.
We do very much like the items we have successfully purchased in his size.

Thumbnail of user monalisat5
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

This was my first order with Fabletics. I've been to the store before and bought pants and bras. Online I decided to get a few bras, a swimsuit and I wanted to try the scrub pants. The bras fit really well. The swimsuit fits well. It came in a good time as well. The scrubs were a great fabric but they did not fit well. They were too tight at the waist and uncomfortable to move. I returned them and got the new pair of pants. They unfortunately were too long. The scrub pants had to be returned again. When I got a new pair, they were a larger size and petite. They fit a bit better in the waist but now are a bit too expansive. I can't return them again now but I know for next time when it comes to the scrub pants.

Thumbnail of user fredw584
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

There was not enough help in the store and I could not distinguish between staff and customers because the staff had no visible Fabletics ID. Also, I needed assistance updating my profile, since I was using their website on my phone and not the app, they advised they couldn't help because they only knew how to use the app. They asked several others in the store, but no one could answer my question. Not helpful and disappointed.

Thumbnail of user abrahama147
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Amazing quality and variety of products, I've been ordering from Fabletics for the last couple of years and tried multiple products it is all proved that the fabric is amazing and holding for while now.

Thumbnail of user heinem
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Every time I put an order through and the site identifies there's stock of the item I am ordering and then I will get confirmation that everything has been ordered. A couple of days later, like clockwork, my order will get cancelled for "out of stock" reason and apparently the warehouse it is shipping from is out of stock…and I will always try to put another order through and that one tends to go through with no issues!…I am not doing that anymore….FABLETICS has gone to crap with their service.

Thumbnail of user jessicac3066
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Hi,

I thought I was getting a great deal on a pair of shorts for my 13 year old. Instead I was signed up for a subscription for clothes? It was quite an ordeal to cancel that subscription and I was still stuck with a $75 charge that I bought a pair of pants with that nobody wants.

Thumbnail of user janets2761
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I didn't like that money from my account was taken without any PRIOR notification. I should have a choice whether to join the membership or not. I chose not to join membership. Otherwise love the items I bought.

Thumbnail of user scotth3047
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I was very happy with my order but was unaware of the membership fee every month. I'm like a lot of Americans now living pay check to pay check and can not afford the $69 dollars a month. I'm sorry but this is something I just can not afford.

Thumbnail of user bobbyz38
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Product is amazing but the website and app makes it more difficult than it needs to be. I am a member but hate that I have to opt out every month. The monthly credit is not worth it to me. The deals that come out are. I would rather have a paid membership for the year to get deals but having to click no each month is annoying. I would rather it be I click yes each month that I want to

Thumbnail of user juliel1827
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I LOVE my leggings but sadly I had to return some items and have yet to receive my refund. The chat won't seem to connect and I haven't had time to call. I got the email saying they got the items but we are at 2 weeks with no refund.

Thumbnail of user christiann348
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I get member credits each month. I would buy every single pair of the One pant in each color BUT they NEVER have my size in anything but Khaki. At least give an option to "alert" customer when size is in stock. But I do love the pants 🤣

Thumbnail of user christianr721
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I primarily use my shorts for gym and basketball. I've only owned the shorts for a couple weeks and they already ripped. I've owned shorts for years before the showed damage. I'm just grateful that I didn't pay full price for these

Thumbnail of user ms1711
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I knew that when I started with Fabletics that I would have to skip the month sometimes so as not to purchase every month, but I wish that there was a reminder email that came out indicating I would be charged in the next few days for the month. Also, there are sometimes limited selection of colors, sizes when I find a deal I finally like. But, the biggest issue is that the credits expire after a year, and again, no warning email. It feels very frustrating I've been charged and spent money but I've lost that money after a year because I only choose to purchase when we really need something.

Thumbnail of user jj875
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Bought a pair of shorts. Received notifications that it was shipped and in a state away. Two weeks goes by and no new notifications. I get ahold of customer service and they tell me that there was an issue with shipping and they sent it back. If I didn't get ahold of customer service and asked for an update, they would've sent the shorts back and kept my money. Not the first time having this type of issue with customer service. They refused to answer my questions and just have me the solution script that they are trained on. It didn't work. I closed my account and never shopping with them. I can careless for Fabletics.

Thumbnail of user heatherm2708
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I loved fabletics a when I was younger. I'm a mom of two now and decided to go back recently to get my fitness wardrobe revamped. I think I'm just out of your market now. A lot of the clothes did not look good on my 40 year old body. I think I'll let the 30 year olds keep rocking the Fab and I'll stick to my full tops and mid waist pants. Keep being fab and I'm going to reside to being 40

Thumbnail of user annetteh527
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

YOU never told anyone about a membership or subscription! Then the next month you magically deducted the amount from my account. Ridiculous! To your credit only to threaten the BBB but once and you deducted it and stopped the subscription. Clothes are great! However will never place another order.

Thumbnail of user al585
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Fabletics is subscription-based which causes me to monthly want to exit permanently. Instead, I skip each month. It is frustrating that they bury the skip button making it hard to find snd making you think you might have skipped when you actually haven't.

Thumbnail of user ashleyb2411
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I find it very difficult to skip a month. The pop up window only says to get credit now. When I finally find where it says to skip it doesn't confirm that I'm actually skipping a month. It says if you skip you will miss out.

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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