• Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 10,978 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and sports bra. Fabletics ranks 2nd among Sportswear sites.

  • Service
    811
  • Value
    816
  • Shipping
    793
  • Returns
    566
  • Quality
    778

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Positive reviews (last 12 months): 53.6%
Positive
1,357
Neutral
229
Negative
944
226
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How would you rate Fabletics?
Top Positive Review

“Shop the new drop!”

Rakita W.
10/11/24

This is by far my favorite place to shop. Whether I'm going to work, the gym, or a date you guys have me covered. I would love to participate in the product review board. The new colors and styles are always amazing.

Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Reviews (10,978)

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Reviews that mention popular keywords

customer service (1500) vip membership (456) credit card (334) kate hudson (209) vip member (265) sports bras (266) workout clothes (142) shopping experience (65) quality products (120) workout gear (65)
Thumbnail of user michaelv2382
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I've been buying from Fabletics for a few years now and I absolutely love the clothes they have. I have a more athletic body shape, so it's sometimes very difficult finding form fitting clothes that look good. I have pants, shorts, joggers, socks, dress shirts, t-shirts and underwear and they all feel amazing when i have them on. I am very specific about how my clothes fit and look and Fabletics is a major part of what my attire looks like lately. Thanks so much!

Thumbnail of user christak68
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I ordered a set of scrubs to test out.
The material is good quality, but I expected more stretch being from fabletics, they're also large compared to other brands so people definitely need to size down and petite if you're shorter.

Thumbnail of user wendyh1227
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The website does not work smoothly, especially on the phone. There is a huge lag and drag when you are making selections, whether it be for color or size, it gets frustrating. The actual product is great quality, but that is actually challenging because I don't need to replace anything for a while and if i forget to skip a month, that can get very expensive. In the end, Im not saving anything by being a member or VIP.

Thumbnail of user lacyh29
2 reviews
0 helpful votes
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September 12th, 2024
Verified purchase

Size availability options are very limited when wanting to purchase bundled items on a member credit. Like my other friends who also subscribe we all wish there was more incentive to continue the monthly subscription when brands like Shein are importing no show no seam undergarments and cute exercise wear for a fraction of the cost. If it was not for Fabletics Power Hold line, I would not maintain my account with them.

Thumbnail of user melkya
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

I am being charged now an amount of 59.95 which i don't know why it is cause i never ordered anything else from the website so I need someone to contact me and explain and return my money back please and thank you.

Thumbnail of user annak1628
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I have avoided Fabletics for years because of their membership-based model. I saw a cute romper and decided to place one order. It seems like their prices are completely made up, a pair of shorts from the same exact fabric somehow cost more than the romper?
The "non-member" price for the shorts online was $69, but the tag said $94. I only paid $12 but the quality feels like it should be even less.
Also, one of the items was stolen from the package before it arrived to me. Customer service was good but I won't be ordering again.

Thumbnail of user brandib401
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The scrubs are great quality, I have already ordered more. The way fabletics markets is very surreptitious. They should be clear on the deals they are giving instead of misleading people and hiding actual prices in the fine print we can't see.

Thumbnail of user carmena413
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I like the quality of the items, but I don't feel that as a member you are really getting any perks or deals. If items are on sale, you still get charged the regular price and full credit is taken. It feels like a rip off to me. Reason why I cancelled my membership, I'm better off purchasing elsewhere.

Thumbnail of user lorib1770
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Almost all the clothes I own/wear have come from Fabletics. In 1990 I had cancer surgery and was no longer able to wear blue jeans due to the surgery scar. I also had a hernia as an after effect of the surgery and I discovered that wearing supportive athletic wear was exactly what I needed. However I am now turning 72 yrs old and don't always find the styles I am looking for for both my life and my ongoing yoga practice.
Also I do live on a fixed income and try to make good use of the great sales from Fabletics. But still I remain a loyal customer!

Thumbnail of user jadonk6
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The whole subscription process is a sham and extremely predatory. They make cancelling nearly impossible. Getting through to anyone to actually help is very frustrating. I will tell anyone that listens to avoid Fabletics at all costs.

Thumbnail of user barryb965
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Love the clothing. But in order to get decent prices, you need to join the 'club', and then in order to avoid making a steep 'donation' every month you have to go in and "skip" or cancel your membership entirely. What an unnecessary hassle! Would MUCH prefer everyday pricing with occasional sales, like every other site that I buy from.

Thumbnail of user annem1925
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

If you don't use your credits fast enough they expire. Then you pay $59.95 for a credit and something will go on sale for like $23.98, so you either lose money from the credit or pay out of pocket. Also there are some favorites that I wish they would stock. It really is a shopping pain and ends up costing way too much. I just want to use up my credits and get out.

Thumbnail of user sharynk18
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The quality used to be so good. I've tried to come back several times, and it just gets worse. The website and app are difficult to use and navigate compared to other online clothing stores. Items in common sizes are frequency sold out. It's just not worth the headache. I'd rather pay more and have a better experience.

Thumbnail of user kathrync1080
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I've used fabletics on and off for years. I was always impressed with the quality. But lately the product has taken a nose dive in quality. The last order I put in I was charged over sixty dollars for a tank top. It never arrived and they did not refund me. I had already cancelled my membership so I didn't receive a credit either. Highway robbery!

Thumbnail of user christinek1614
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

I returned sneakers and pants which I used credits towards and my return for BOTH was less than the 1 member credit of ~60 that's atrocious and very disappointing. I'm praying to find things that works so I can use my remaining credits and cancel. Probably better off going to the store, it's disappointing the returns online would steal money like this

Products used:
Some sports bras and a pair of shorts but absolutely not worth the monthly credit which is $60

Service
Value
Shipping
Returns
Quality
Thumbnail of user barbarad2613
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Ordering was easy and sale prices allowed me to order more items for multiple gifts. My son-in-law liked the shorts and tees he got for his birthday. The rest of my order is set aside for Christmas presents.
I will look to see if the adult clothing sizes are applicable for teenaged grandchildren. Children enjoy athletic wear that is comfortable for practice and it is hard to find sizes that fit their slim athletic bodies.

Thumbnail of user reneeb1092
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Takes a minute to find what you love to wear or work out in but it's worth it. The returns and exchange process is super easy. The regular prices are overpriced but the sales are fantastic. Customer support is always really great. Shipping is slow so order accordingly.

Thumbnail of user kater448
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

The workout clothes feel like they are made from shower curtain material, exactly like when I ordered something that ended up being from China. The fit was also a little off. I returned everything but some lounge pants which I kept because they were super cheap, but I've worn them twice in the past 2-3 months that I've had them.

Thumbnail of user fitfon
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I've been a customer for over 4 years.

The VIP membership has become a joke.
- VIP credits expire when there is literally nothing valuable to buy.
- Quality of everything has gotten worse year after year, extremely disappointed.
- Only items that anyone wants to buy are gone the first day of the month.
- Cannot wait to use my final credits and leave this membership, I have waiting to leave for over a year.
- Items arrive multiple weeks after ordering
- Items often tattered or torn

Thumbnail of user heatherp1461
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Online ordering is simple and being a member, the prices are amazing. The quality of the clothing we have received is top notch. The customer service rep was wonderful when I called about a glitch in the free item that was coming up at a discount and not free. My only complaint if I had one is delivery takes a lot longer than other companies.

Thumbnail of user alberts688
2 reviews
0 helpful votes
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September 12th, 2024
Verified purchase

I ordered some shorts for my grandson, and at the time thought I got a great price, but to my surprise a ridiculous charge appeared on my credit card, upon calling fabletics, it turns out to get the good price, you have to pay a monthly premium,that they fail to tell you about when ordering very dishonest won't be doing business ever again! With fabletics..

Thumbnail of user ericw2376
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I'm always pleased with my products, the quality is good and the colors have always been fun. I had an opportunity to deal with their customer service a couple weeks back and surprisingly that was a very pleasant experience as well. I recommend them.

Thumbnail of user melissac3025
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Fabletics always offers great quality and style. Love that they always have my size and color available. Been a member for several years and I look forward to the new styles that come out at the beginning of every month.

Thumbnail of user deborahl2239
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I have no issue with the clothing. It's the monthly service that is not working as expected. There is no heads up, i.e. An email, at the beginning of each month about purchasing or skipping the month. (I get multiple daily emails about products, so I know my email is in their system.) But I must put it on my calendar to be able to skip each month, which doesn't necessarily work in a busy schedule. And last month I purchased something in the first five days, using a prior month's charge (and resulting credit to my account) but did not skip and was charged for last month. I will be cancelling this service once I use those credits.

Thumbnail of user maryg4173
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

I purchased a scrub set and a personalized lab coat as gift for my daughter.

I double checked spelling on personalization and it arrived with last letter missing. I called many times to try to mail back to correct. Each time was told final sale. All that was needed was additional letter. I was paying shipping. Ridiculous.

Item worthless with wrong name.

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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