• Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 10,978 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and sports bra. Fabletics ranks 2nd among Sportswear sites.

  • Service
    811
  • Value
    816
  • Shipping
    793
  • Returns
    566
  • Quality
    778

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.6%
Positive
1,357
Neutral
229
Negative
944
226
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How would you rate Fabletics?
Top Positive Review

“Shop the new drop!”

Rakita W.
10/11/24

This is by far my favorite place to shop. Whether I'm going to work, the gym, or a date you guys have me covered. I would love to participate in the product review board. The new colors and styles are always amazing.

Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Reviews (10,978)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1500) vip membership (456) credit card (334) kate hudson (209) vip member (265) sports bras (266) workout clothes (142) shopping experience (65) quality products (120) workout gear (65)
Thumbnail of user jaydenp21
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Good stuff. Quality. Enjoy the membership and VIP options.

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jayden,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user megane111
1 review
0 helpful votes
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November 1st, 2020
Verified purchase

This sweater is flattering, super cute, comfy and soft.

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Megan,

Thanks for sharing your excellent shopping experience with us! Rest assured, we will continuously create unique designs, affordable, and highest quality products to choose from.

Best,
Nelle

Thumbnail of user brocks174
1 review
0 helpful votes
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October 6th, 2020
Verified purchase

Really wish I could get a chance to purchase some products that always seem out of stock

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Brock,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. Our Member Services team will get in touch with you within 24-48 hours to further assist you.

Best,
Nelle

Thumbnail of user christineb1876
2 reviews
0 helpful votes
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June 1st, 2022
Verified purchase

Love the colors and how you can look good while working out…

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christine,

Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user donnas2948
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Ease of ordering, and returns trying to figure out what was my size.

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Donna,

We appreciate the feedback you shared regarding the sizes of the items we have. Our Member Services Team will contact you right away for further assistance.  

Best,
Lia

Thumbnail of user christinam1382
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

They fit differently this time. The waist seems bigger so I'm constantly having to pull them up.

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Christina,

We value our members, and your feedback about the item you order is so helpful for us to hear. One of our Member Services team will get in touch with you right away.

Best,
Tina

Thumbnail of user ginah380
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Am loving the ease and use of my monthly subscription.

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gina,

Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy!

Best,
Allison

Thumbnail of user jaimeh158
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Very responsive customer service. They communicated regularly and usefully.

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jaime,

Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you! Have a fabulous day!

Best,
Lia

Thumbnail of user lyndah236
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I will be closing my account if those distasteful posters of women in thongs remain.

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lynda,

It is with great regret that we received your feedback regarding the new posters that we have. Our Member Services Team will be contacting you right away to further help you.

Best,
Lia

Thumbnail of user jonathanc959
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Great customer service. Shipping took way too long though.

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jonathan,

Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our shipping service. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user anht68
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

It has been 3 weeks and I haven't gotten my orders yet.

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Anh,

Thank you for sharing your feedback regarding the shipping process! We always like to know what our members are thinking so we know where to improve.  A representative from our Member Services Team will be contacting you immediately.

Best,
Kim

Thumbnail of user jenniferg2376
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I used one of my credits and purchased an outfit but never received it.

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

Thank you for writing a review! We would love to assist you further with the order you did not receive. A representative from our Member Services Team will email you right away.

Best,
Dean

Thumbnail of user time356
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

The customer service was great and extremely helpful.

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Tim,

We love you and your wonderful review! It is great to know that you are happy and satisfied with our service. It is always our goal to serve you the best we can and we are glad to know that we delivered.  

Best,
Tina

Thumbnail of user sandram1072
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

Easy website to shop. Quality materials. Love the side pockets.

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sandra,

Awesome! We are grateful for the pleasure of serving you and meeting your shopping needs. Enjoy shopping and hope to hear more from you in the future!

Best,
Mary

Thumbnail of user barbarah1168
1 review
0 helpful votes
  • Send Message
October 7th, 2020
Verified purchase

Fast delivery, outfits fit great and are comfortable

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Barbara,

Thank you for giving Fabletics positive feedback! We are happy to know that your package arrived early. This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you!

Best,
Nelle

Thumbnail of user laurelc68
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I've been a lover of Fabletics shorts and leggings since 2015!

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Laurel,

We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user jamiej420
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase
Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jamie,

Thank you so much for your feedback and for sharing this with others that you like our service and quality! We are pleased to learn that we were able to meet your expectations for online buying.

Best,
Clark

Thumbnail of user eugeniak28
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

Weather online or at the store my experience is always great!

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Eugenia,

Thank you for sharing your great experience with us! We always make sure to give you a seamless shopping experience possible. Have a great day!

Best,
Dean

Thumbnail of user fabioc57
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Wish there was a bit mor variety. Love the product

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Fabio,

We appreciate the feedback you shared regarding the options we have online. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user mendys8
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Every time I go into the store I'm greeted by smiling faces and super helpful people!

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Mendy,

Thank you so much for taking the time to share your great experience with us! We take pride in knowing our members are happy with our products and services. Have a great day!

Best,
Dean

Thumbnail of user lisam4388
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

Very good quality product for reasonable cost! Friendly customer service.

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lisa,

Thank you for the great feedback regarding our Member Services Team and the items we have online. It has been a pleasure doing business with you! Have a fabulous day!

Best,
Lia

Thumbnail of user aracelia40
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

I have loved everything from Fabletics so far! Material is always comfortable.

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Araceli,

Thank you for taking the time to provide comments and for sharing this with others. We are happy to discover that you like our product and our sizing.  

Best Regards,
Clark

Thumbnail of user vanessam667
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

I just love your plus size gear! It is not see through like many other brands

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Vanessa,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!

Best,
Dean

Thumbnail of user beverlym357
2 reviews
0 helpful votes
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October 4th, 2020
Verified purchase

The fit is great. I'm really impressed. I love ordering online and this did not disappoint

Thumbnail of user caseys344
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Everyone at the Park Meadows store was SO helpful! We will definitely be back!

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Casey,

Thank you for sharing your great experience with us! It makes us delighted to know that you are satisfied with the products and services we offer! Have a great day!

Best,
Dean

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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