• Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 10,979 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and sports bra. Fabletics ranks 2nd among Sportswear sites.

  • Service
    811
  • Value
    816
  • Shipping
    793
  • Returns
    566
  • Quality
    778

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Positive reviews (last 12 months): 53.6%
Positive
1,355
Neutral
229
Negative
943
226
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How would you rate Fabletics?
Top Positive Review

“Shop the new drop!”

Rakita W.
10/11/24

This is by far my favorite place to shop. Whether I'm going to work, the gym, or a date you guys have me covered. I would love to participate in the product review board. The new colors and styles are always amazing.

Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Reviews (10,979)

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Reviews that mention popular keywords

customer service (1500) vip membership (456) credit card (334) kate hudson (209) vip member (265) sports bras (266) workout clothes (142) shopping experience (65) quality products (120) workout gear (65)
Thumbnail of user trevors448
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Once you buy something on Fabletics they end up putting you on a 60$/mo subscription and don't tell you about it. What's it for? No clue. When did they ask me for it? Never. Did I get refunded. Yes. Do they still reach out to me about it. Yes. Screw kevin hart and Fabletics

Thumbnail of user elizabeths4162
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I like Fabletics but find that the member credit system does not make sense. Sometimes the Clothes it's fabletics are less expensive if paid for without member credits. I find that frustrating. If a member credit is 59.95, but something is on sale for 23 or 1 member credit, that seems like members with credits are being taken advantage of.

Thumbnail of user manasay
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

They first never sent me my first order, then sent me the wrong order (someone else's) and then finally after two month of waiting they sent me my actual order. They didn't offer extra credit nor did they offer free express shipping. It was a painful experience to get help from some of the customer service representatives also.

Thumbnail of user johnl7766
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

I've always found the staff to be very helpful in the store but hesitant to order online since sizing can be very different from item to item. Also, my nearest store closed so I probably will cancel my subscription.

Thumbnail of user claudios71
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Just prices are not up there with quality says girlfriend, you can get a lululemon product top quality with the membership and price you pay, rather not pay the membership and just buy if you really like something or just explore different brands without you having to check in every month, feels predatory for women.

Thumbnail of user josephh2706
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

The prices of items in my cart kept changing when I would add other items to my cart. There was no clear reason why, and it felt frustrating, confusing, and manipulative. It is the reason I will probably never shop there again or recommend it to friends.

Thumbnail of user matthewo645
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I decided to cancel my subscription because I found that I was not ordering enough, amassing 5 credits over 5 months. Before cancelling, I put an order in using the credits. 5 weeks went by and I was notified that the order has been returned to sender.

Ultimately, I paid for 5 months of membership that was just stolen by Fabletics.

Thumbnail of user hollys914
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

I love logging in and seeing multiple credits waiting for me. I know I have essentially prepaid for clothes but... girl math=free leggings! Love the compression and buttery soft feel on the leggings. Tops are hit and miss for my taste.

Thumbnail of user phyllisl306
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I ordered 3 items in July. Then called in August and had to cancel and reorder and now am still waiting for my order. It makes me not want to order from Fabletics if I have to wait 2 months for merchandise that I paid for months ago!

Thumbnail of user nancyb4132
Nancy B.
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I ordered 2 pair of scrubs which included the Long Jogger Pants. They arrived quickly and the quality is great! The Long Jogger Pants fit well and are very comfortable! I would recommend to other Nurses!

Thumbnail of user lateishae
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

It was my first time purchasing from Fabletics and I'll definitely purchase from them again. The quality of my legging are outstanding. Probably the best quality leggings that I have out of all my other leggings. I love the color, looks just like how it looks on the website. They have a wide variety of colors, styles, and designs and I'll definitely be purchasing from them a each of them.

Thumbnail of user madisonh490
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I ordered 2 pairs of leggings on the 2 for $24 deal and I wanted to return them to get the shorter option (my bad) and when I did they were out of every single color of shorter leggings except for black. My refund took forever to process and I eventually did get the new leggings. I realized the 2 for $24 deal signed me up for the scam membership after reading one of the promotional emails and when I called to cancel this (because its impossible to cancel on the website) I had to beg and plead with them to cancel it as they offered promotion after promotion to keep me on.

Thumbnail of user shellyc367
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

The product was ok, but most items were never in stock. Also, the pricing was expensive. You are charged 69.99, but if a product was on sale you still had to use that whole 69.99 on the item. Rip off in my opinion.

Thumbnail of user maxm552
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I enjoy my Fabletics clothes. The price was great, and the fit and feel are what I expected. Two issues I've had are with the digital shopping experience. First, I cannot use the iOS app even though I am a subscriber. Second, when I receive the email promotions, I am directed to a broken link OR to the first-time customer screen. When I am on the site, I find it difficult to know which colors are actually in stock. Whichever color circle appears by the product is rarely the color that's available. This is misleading and a major turnoff. Finally, the colors advertised in the promotional emails are never the ones in stock.

Thumbnail of user denniss1956
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I subscribed to fabletics because as a Healthcare professional most of my clothes are scrubs or scrub related. While they are very comfy they are not very fashionable. Fabletics has added a much needed boost to my wardrobe and my wife loves it!

Thumbnail of user tinad275
2 reviews
3 helpful votes
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October 11th, 2024
Verified purchase

Honestly, when I first ordered I was not expecting much. I was wrong! Everything I have ordered in the last year or so has been top quality. I love the leggings, the joggers, the bras and tops! I love that I can skip months when needed. I usually receive my deliveries within a few days of placing my order.

Thumbnail of user thomast2346
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I love the stuff i purchased but i have to drop out of vip.you take money out but you use 1 credit for items that are less than what you took out
You should be able to buy 2 or 3 items that add up to the amount you took out.

Thumbnail of user michaels13669
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

I had a credit that was about to expire so used it to avoid losing my money. The whole idea of charging you monthly unless you opt out is ridiculous and once my second credit is used I'm canceling my subscription. Not worth it imo.

Thumbnail of user larissac62
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The material is never the same even though I usually order the same leggings since they are for work. This last order came in and they feel like cardboard. The are usually see through and not squat proof at all.

Thumbnail of user patriciav1383
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I always have trouble with the website. Recently I was offered a promotion. Too bad I could not order anything. Whenever I clicked on anything, all I got was sorry, something went wrong. This went on for three days and the promotion was over.

Thumbnail of user beatas39
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

Love the products but the website and shipping is so bad.
Shipping takes absolutely forever. Shipping label is made right away but it takes days for the package to leave the warehouse. This is probably the only company now that offers slowest shipping.
Also, when I get an email with the tracking number and click the tracking number, it doesn't track the package.

Thumbnail of user lasheenas1
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I very self-conscious about the things I wear since I do have a belly. I have been seeing the jumpsuit for a couple of weeks and was hesitant about purchasing it. I am so glad that I did. I love this jumpsuit and how it fits on me.

Thumbnail of user jacquelinet670
1 review
0 helpful votes
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October 15th, 2024
Verified purchase

At first, I was able to get a great deal and the quality was great, however, I found it very difficult to find what I wanted to buy and it seemed unfair to buy a sports bra for the same price as a while uniform. The challenge was that everything I wanted to get was always sold out.

Thumbnail of user desireeb230
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

The scrubs run super small.and I think it's a bit of a rip off that you pay a $60 membership but you can then only spend so much of that online. I was only able to get one set of scrubs $20 yet I paid my membership.

Thumbnail of user taylan
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

With every order I get, I find the material being less and less of quality. My most recent order including items in which the material of the clothing feels more stiff and plastic like. When I first started my subscription years ago, the fabric was soft and buttery. I find myself wearing my old clothing more than I do my new clothing. I have a bag full of returns sitting in the corner of my room that I find myself continually adding to.

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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