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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,200 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    814
  • Value
    820
  • Shipping
    797
  • Returns
    569
  • Quality
    782

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.6%
Positive
1,472
Neutral
246
Negative
1,027
View ratings trends
226
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How would you rate Fabletics?
Top Positive Review

“Shop the new drop!”

Rakita W.
10/11/24

This is by far my favorite place to shop. Whether I'm going to work, the gym, or a date you guys have me covered. I would love to participate in the product review board. The new colors and styles are always amazing.

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Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

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Reviews (11,200)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1506) vip membership (457) credit card (335) kate hudson (209) vip member (265) sports bras (269) workout clothes (142) shopping experience (65) workout gear (66) quality products (120)
Thumbnail of user kristeng667
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Generally speaking, there are a handful of items that I order more than once from Fabletics. I've tried many more items and they simply don't fit well, mostly leggings. I really like the high impact sports bras, underwear, and the PowerHold 7/8 leggings. But overall, the items are significantly overpriced, so I now only purchase when Fabletics is running a major sale across their website. The monthly fee doesn't cover taxes, so I always have to pay more above and beyond the monthly subscription price and the quality of items isn't worth the subscription price.

Thumbnail of user allisonh494
Arizona
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I ordered quite a few items and upon adding items to my shopping cart the prices would be one price but then would change when I added additional items. Shorts were supposed to be $10 but only one pair stated that price and the others went to 13.99. Same with pants. Frustrating

Thumbnail of user miteshs13
Virginia
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

9 or if 19 pieces came. When we called they didn't know how. The person didn't even want to remedy it. Have no idea how and when we will get those items. If we do a return, they will return money for only the pieces we received. What is sad is that they have very good product, just no service

Thumbnail of user elizabethb3859
Oklahoma
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

It would be more convenient if I could cancel without calling. I like the products but do not need athletic wear frequently enough for a monthly subscription. I'd prefer to be able to put my account on hold for more than a month or to be able to cancel through the app.

Thumbnail of user jeremyr670
Arizona
2 reviews
0 helpful votes
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November 14th, 2024
Verified purchase

I love the athletic clothing from Fabletics. I have swapped out all of my gym shorts and shirts for the Fabletics clothing line. My wife has also replaced all of her leggings and sports bras because they are so comfortable and look great.

Thumbnail of user annad1447
Pennsylvania
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I placed an order during a sale to try Fabletics for the first time. I waited a while for the order, it was never received then I got an email saying my return was complete. I never got the items in the first place. Customer service could offer no help on a reshipment. I said to cancel the membership and was held up for at least 20 minutes back and forth with the rep on all these deals she could offer. I kept declining as I didn't get to try the merchandise why would I subscribe? It was super annoying. I will also be making sure the membership fees are removed. I have a feeling they are shady.

Thumbnail of user deniseo588
Florida
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I have been extremely satisfied with the products I have purchased but my disappointment lies in the delivery service. Initial orders and exchanges generally take 2+ weeks. That's unacceptable. I am almost to the point where I am deciding to discontinue my membership.

Thumbnail of user tajap2
Illinois
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I loved the fit and quality of Fabletics clothing and enjoyed their $59.95 subscription for a wardrobe overhaul. The styles and colors were flattering, but some items needed to be returned. Although I canceled my subscription before making the returns, using the store credit reactivated my subscription, which felt unfair.

Thumbnail of user cassandral294
Haiti
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

The leggings are way too thick to workout comfortably in. I've done the subscription twice now and canceled after 2 or 3 months. Workout clothes are meant to be breathable but these are more suitable for lounging in cold conditions. I also bought a top which I disliked as well. The cut was too low. It did not fit right. Again more athleisure

Thumbnail of user janes1921
Wisconsin
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

My items looked great, in sizes ordered. Beautiful shimmer fabric in a flattering style. I received updates from when ordered, shipped, approx arrival, delivered. Everything was in tact delivered to my doorstep!

Thumbnail of user catalinam61
Ohio
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Overall I think the product is good. There are two problems with Fabletics that prevent me from being a regular customer:
1- My size is never available. It is always sold out.
2- If my size is available, which is either a small or extra small, I place an order and over 50% of the time I have to return it because it is either too big or too small. When I try to exchange for the next size, it is sold out.

Thumbnail of user arlenel194
New Jersey
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

The material used for leggings is not as good a years ago. Stitching comes apart easier and the pants are not made from the same material. The other clothing has been fine, they just need to go back to using the better material for leggings.

Thumbnail of user km1315
Jamaica
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I am happy with the items I received from this order. My previous order was stolen by USPS, so I was a little nervous that I wouldn't get this one. However, it arrived and everything fitted perfectly, except the bra. The materials are soft and do just what they say they will do. Go Fabletics!'

Thumbnail of user ethana276
New Jersey
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Every time I walk into this store I am greeted before I enter the store. The team is excellent, kind, and extremely helpful. Not to mention total hotties! Especially the one with the curly hair. Everyone deserves a raise immediately!

Thumbnail of user casimirp2
Tennessee
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

The way they make you sign up for a subscription and then make it difficult to cancel and easy to forget is one of the worst I've ever seen. And I am not a 90yr old woman. I am a college educated 25 yr old who studied business and can tell you first hand this model is SCUMMY! Do not buy

Thumbnail of user mikaelec
Tennessee
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I love my shirts from Fabletics, but the buttons keep falling off. The FIRST day wearing one of my dash shirts and 4 buttons came off. Very embarrassing to go about my day with belly showing. I've also had button issues on other dash shirts. I have 5 dash shirts now and almost every one of them has button issues.

Thumbnail of user josephm4942
New York
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I know i was buying on a whim and purchasing without reading but i have experienced multiple confusions ordering and receiving my products... very misleading IMO. I will not be ordering again without deep thought i feel ripped off by the products and pricing received. So i will just but elsewhere.

Thumbnail of user lauriew242
Maryland
2 reviews
1 helpful vote
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September 12th, 2024
Verified purchase

I don't have luck with the bras fitting me well because of my proportions but the leggings are my fav of all time. The fit is great, the quality is awesome, and they are easy to care for. I'm still wearing an original pair of Powerholds from 2018 and they look brand new.

Thumbnail of user rianr18
Colorado
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I was drawn in by the initial offer. It was great. But I didn't know if I was going to like the brand, so I didn't order but a few things. Now i'm happy with the brand but not the pricing and the items that are in stock. IF/WHEN something I want goes on sale, it's never available in the size I want. New colors every month. Good luck getting them in a size you want. Overall the quality is great, for the original 'new customer' prices. After that I have yet to want to spend $30 on a pair of shorts, and if a color combo came in the email that I wanted, it was never available when I looked.

Thumbnail of user shaned411
Colorado
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The website has always been user friendly, and the customer service has always been great when I've called and needed anything. What bums me out is the replacement of your tried and true clothing collections that put Fabletics on the map with of all these new designs, fabrics, and collections. I'm not against growing the brand and exploring new things, but please don't do it at the expense of taking collections away like the mens Takeover jogger (that was by far my favorite as well as others I know that wear the brand), and the mens To Go zip up hoodie. I find myself accumulating monthly points with nothing to spend them on because I'm not a fan of the new stuff. Please consider my issue, and bring back the classics!.

Sincerely,
Loyal Fabletics consumer

Thumbnail of user kimberlya1636
Michigan
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I used to love fabletic's but I'm afraid their quality is dwindling. I bought a pair of 7/8 leggings and the treads in the inner thigh began to unravel causing holes. I have never had this issue before but will not buy again for this reason. I haven't gained any weight or went up in size. This is disappointing as these leggings weren't cheap.

Thumbnail of user juliem3141
Indonesia
1 review
0 helpful votes
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September 15th, 2024
Verified purchase
• Updated review

I joined primarily for the scrubs. Jumpsuits are wonderful but you never have my size. Just very large sizes. Been several months since restocking M L Xl sizes.
I wrote a while ago and you said you restock popular items. Since you don't have these sizes I would think they'd be popular.

Scrub jumpsuit
June 13th, 2024
Verified purchase
• Previous review

I've been trying to order this in med or large for quite sometime now. Only available in xxl and above

Thumbnail of user amandac2864
Florida
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I have been a long time member of Fabletics, I think they have such good quality clothes. And for the price, it's much more reasonable than other similar brands. They are also much more inclusive than other brands with a wide range of sizes and styles, that I truly appreciate in a brand.

Thumbnail of user jordans949
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I absolutely love this company through and through. The employees for any mishaps are amazing and quick. The product itself is comfortable and lasting. I honestly could rave so much more about this business! Highly highly recommend.

Thumbnail of user trevors448
Utah
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Once you buy something on Fabletics they end up putting you on a 60$/mo subscription and don't tell you about it. What's it for? No clue. When did they ask me for it? Never. Did I get refunded. Yes. Do they still reach out to me about it. Yes. Screw kevin hart and Fabletics

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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