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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,199 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    814
  • Value
    820
  • Shipping
    797
  • Returns
    569
  • Quality
    782

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.6%
Positive
1,471
Neutral
246
Negative
1,027
View ratings trends
226
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How would you rate Fabletics?
Top Positive Review

“Shop the new drop!”

Rakita W.
10/11/24

This is by far my favorite place to shop. Whether I'm going to work, the gym, or a date you guys have me covered. I would love to participate in the product review board. The new colors and styles are always amazing.

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Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

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Reviews (11,199)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1506) vip membership (457) credit card (335) kate hudson (209) vip member (265) sports bras (269) workout clothes (142) shopping experience (65) workout gear (66) quality products (120)
Thumbnail of user kellym2922
New Jersey
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I love Fabletics for so many reasons; the quality of their products is so great and it's always so easy to order items. It's also easy to skip a month if you don't want to pay for it that month but I love being able to use my credits to buy higher priced items. The whole setup is just really well thought out and easy to follow. Plus they've always got great new items coming out! Give it a try if you haven't yet, I promise you won't be disappointed!

Thumbnail of user josel1049
Washington
1 review
0 helpful votes
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November 20th, 2024
Verified purchase

Ordered several performance shirts. All fit perfectly and really quality materials. Used my credits to get an even greater value. But worth the price. Also, very quick delivery. Will continue to purchase from Fabletics.

Thumbnail of user jenniferf4074
North Carolina
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I've been a Fabletics member for years and have not found a single item I haven't loved. The pants hold their shape and don't show underclothing. Sports bras are supportive and elasticity is strong. Cold weather clothing keeps you warm and stays in fashion.

Thumbnail of user omarh291
Minnesota
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

I have been shopping from the store more than two years. And I love their brand. You can find any sport attire and also best fitting outfit. Fabletics is my first choice when it comes to shopping for joggers and shorts.

Thumbnail of user keiths2704
Michigan
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Great sales, often good prices for the already lean and fit. Every time pants or tops I am one size bigger and rarely are they available or only plain boring colors. Often I can never get a bundled offer because top or bottom not available. Sometimes question why I'm still waiting for better stuff to be available.

Thumbnail of user chrisc4386
Florida
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

One of the biggest issues I have with the company as a whole is the whole membership system. You offer amazing deals only to new subscribers. But the existing members get no benefits. I've been a member for over 8 months and only purchased maybe 3 times. Every time I see deals it's for new members only and I ask employees what the members discounts are and they say nothing. On top of that the stores do not carry everything from new collections or stock enough sizes. The one time I ordered in store to deliver to home, the shipping took over 2.5 weeks!

Thumbnail of user katiek708
Washington
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Do not get a monthly membership, you pay a lot for items that go on sale for half the value. So you lose on that then at check out get hit with an import fee which i have never seen in my life from another similar brand, so this set cost is not told up front and to use your credit you are FORCED to pay it, after them saying you get an outfit for $60. The credit also expire after 1 year. The retail value which is more like $30 you end up paying $75!

Thumbnail of user andream2130
Tennessee
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

I've been wearing Fabletics for almost 10 years. I recently ordered 3 leggings and they are the worst leggings I've ever worn. Medium was way too tight but large is fitted in the thigh but more loose in the waist, making them slide down with every few steps.
I'm a personal trainer so I'm wearing these pants 9+ hours and I can't get through my day without pulling them up constantly.

Thumbnail of user oliviab734
South Carolina
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The shipping service that Fabletics uses, Pitney Bowes, is terrible! They take absolutely forever and there's always issues. This is definitely not the first order I've had issues with shipping on.
Also, I ordered a jacket with elastic sleeve cuffs and they were so stretched out an elephant could've fit its leg through them, I mean come on!

Thumbnail of user christak68
Ohio
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I ordered a set of scrubs to test out.
The material is good quality, but I expected more stretch being from fabletics, they're also large compared to other brands so people definitely need to size down and petite if you're shorter.

Thumbnail of user wendyh1227
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The website does not work smoothly, especially on the phone. There is a huge lag and drag when you are making selections, whether it be for color or size, it gets frustrating. The actual product is great quality, but that is actually challenging because I don't need to replace anything for a while and if i forget to skip a month, that can get very expensive. In the end, Im not saving anything by being a member or VIP.

Thumbnail of user trishac156
Georgia
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

Sizing with items are completely inaccurate, that is if you can actually order what you want. Most of the best outfits are completely out of stock in matching items, with no restock timeframe. Credits have expired, so you're paying for nothing instead of accumulating something for your money. Also, many items around $30-$40 take up one member credit, so you're still loosing about $30 on each order. Complete waste of money.

Thumbnail of user xx212
Michigan
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

👎 they make it incredibly difficult to cancel by placing multiple obstacles in the way. Also, if you have more than one person in your home who wants their own account, they may cancel your order assuming sale stacking, though sizes are different. Which is hilarious and makes no sense.

Thumbnail of user robertc8641
District of Columbia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Don't think the quality is great. Noticed pilling on t-shirt collars almost immediately. The only product that I have liked are the One Short 5" which I use for running. I like to try them on before purchasing but can rarely find my size (I wear Small) in the stores.

Thumbnail of user amandac2863
Massachusetts
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Like the products, but the mobile website experience is terrible. Site "freezes" regularly requiring you to go back and lose your place. Products are also discontinued so quickly that it's often hard to find things I want in my size.

Thumbnail of user lacyh29
North Carolina
2 reviews
0 helpful votes
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September 12th, 2024
Verified purchase

Size availability options are very limited when wanting to purchase bundled items on a member credit. Like my other friends who also subscribe we all wish there was more incentive to continue the monthly subscription when brands like Shein are importing no show no seam undergarments and cute exercise wear for a fraction of the cost. If it was not for Fabletics Power Hold line, I would not maintain my account with them.

Thumbnail of user melkya
Pennsylvania
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

I am being charged now an amount of 59.95 which i don't know why it is cause i never ordered anything else from the website so I need someone to contact me and explain and return my money back please and thank you.

Thumbnail of user azitaa4
California
1 review
0 helpful votes
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November 15th, 2024
Verified purchase
• Updated review

I am very satisfied with everything about Fabletics except that I would have liked it better if they used healthier fabric such as Cotton instead of recycled plastic for the material of the clothing. That's my only concern specially nowadays with the increased rates of cancer.

Satisfied
July 11th, 2024
Verified purchase
• Previous review

Easy and smooth service. The online shopping and the option of returning in store makes it easy.

Thumbnail of user brandib401
New Jersey
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The scrubs are great quality, I have already ordered more. The way fabletics markets is very surreptitious. They should be clear on the deals they are giving instead of misleading people and hiding actual prices in the fine print we can't see.

Thumbnail of user annak1628
Maryland
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I have avoided Fabletics for years because of their membership-based model. I saw a cute romper and decided to place one order. It seems like their prices are completely made up, a pair of shorts from the same exact fabric somehow cost more than the romper?
The "non-member" price for the shorts online was $69, but the tag said $94. I only paid $12 but the quality feels like it should be even less.
Also, one of the items was stolen from the package before it arrived to me. Customer service was good but I won't be ordering again.

Thumbnail of user carmena413
Oregon
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I like the quality of the items, but I don't feel that as a member you are really getting any perks or deals. If items are on sale, you still get charged the regular price and full credit is taken. It feels like a rip off to me. Reason why I cancelled my membership, I'm better off purchasing elsewhere.

Thumbnail of user peters4961
New York
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I purchased the 10$ shorts without knowing I was getting signed up for a subscription that pays $70 a month for no reason. This was false advertising and very helpful that you don't have a support email. So safe to say I will never be buying from fabletics again.

Thumbnail of user jadonk6
New Jersey
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The whole subscription process is a sham and extremely predatory. They make cancelling nearly impossible. Getting through to anyone to actually help is very frustrating. I will tell anyone that listens to avoid Fabletics at all costs.

Thumbnail of user barryb965
Oregon
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Love the clothing. But in order to get decent prices, you need to join the 'club', and then in order to avoid making a steep 'donation' every month you have to go in and "skip" or cancel your membership entirely. What an unnecessary hassle! Would MUCH prefer everyday pricing with occasional sales, like every other site that I buy from.

Thumbnail of user annem1925
Oregon
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

If you don't use your credits fast enough they expire. Then you pay $59.95 for a credit and something will go on sale for like $23.98, so you either lose money from the credit or pay out of pocket. Also there are some favorites that I wish they would stock. It really is a shopping pain and ends up costing way too much. I just want to use up my credits and get out.

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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