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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,200 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    814
  • Value
    820
  • Shipping
    797
  • Returns
    569
  • Quality
    782

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.6%
Positive
1,472
Neutral
246
Negative
1,027
View ratings trends
226
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How would you rate Fabletics?
Top Positive Review

“Shop the new drop!”

Rakita W.
10/11/24

This is by far my favorite place to shop. Whether I'm going to work, the gym, or a date you guys have me covered. I would love to participate in the product review board. The new colors and styles are always amazing.

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Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

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Reviews (11,200)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1506) vip membership (457) credit card (335) kate hudson (209) vip member (265) sports bras (269) workout clothes (142) shopping experience (65) workout gear (66) quality products (120)
Thumbnail of user beatas39
Illinois
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

Love the products but the website and shipping is so bad.
Shipping takes absolutely forever. Shipping label is made right away but it takes days for the package to leave the warehouse. This is probably the only company now that offers slowest shipping.
Also, when I get an email with the tracking number and click the tracking number, it doesn't track the package.

Thumbnail of user patriciav1383
Pennsylvania
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I always have trouble with the website. Recently I was offered a promotion. Too bad I could not order anything. Whenever I clicked on anything, all I got was sorry, something went wrong. This went on for three days and the promotion was over.

Thumbnail of user lasheenas1
New York
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I very self-conscious about the things I wear since I do have a belly. I have been seeing the jumpsuit for a couple of weeks and was hesitant about purchasing it. I am so glad that I did. I love this jumpsuit and how it fits on me.

Thumbnail of user jacquelinet670
Alabama
1 review
0 helpful votes
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October 15th, 2024
Verified purchase

At first, I was able to get a great deal and the quality was great, however, I found it very difficult to find what I wanted to buy and it seemed unfair to buy a sports bra for the same price as a while uniform. The challenge was that everything I wanted to get was always sold out.

Thumbnail of user desireeb230
Washington
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

The scrubs run super small.and I think it's a bit of a rip off that you pay a $60 membership but you can then only spend so much of that online. I was only able to get one set of scrubs $20 yet I paid my membership.

Thumbnail of user taylan
Connecticut
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

With every order I get, I find the material being less and less of quality. My most recent order including items in which the material of the clothing feels more stiff and plastic like. When I first started my subscription years ago, the fabric was soft and buttery. I find myself wearing my old clothing more than I do my new clothing. I have a bag full of returns sitting in the corner of my room that I find myself continually adding to.

Thumbnail of user cathk243
Australia
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I am a regular customer of Fabletics products.
I am never disappointed in the styles, quality and the service.
The site is relatively easy to navigate, the value for money and quality of the products never fail to disappoint.
The men's range is also of superior quality and price.
I keep coming back for all of these reasons, plus great communication and service.

Thumbnail of user ryank1209
Michigan
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I am a guy... I love all the guy apparel lines... I am getting adds and links for all of my advertisements that only take me to female apparel... Not smart. Since everything is female and nothing it easy to find male from the advertisements and links provided. I just don't even look anymore.

Thumbnail of user erikal295
Ohio
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I've been a member for 7 or 8 years. I feel that the colors/prints are not as cute as they used to be. I used to have a hard time deciding what to buy, now I have a hard time finding something to buy. This summer I order a few size M bras, I could not even put them on. I compared them with older bras of the same design and size; the new bras were 2" smaller. Last, but not least, you run out of sizes very quick. Sadly, I am considering canceling my membership.

Thumbnail of user jamees8
Illinois
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I dislike that it is difficult to skip months. I know I get an email, but it is difficult to navigate once you get there.
Also when you run sales, you are always way out of stock on stuff. I get that things sell out quickly, but the item should be removed from the site.

Thumbnail of user jenniferp3358
New Mexico
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I and many of my family and friends have noticed a decline in quality. I personally am disappointed in the screen print / iron on of the t shirts pants and jerseys. I currently limit my purchases and look elsewhere when looking for top/better quality.

Thumbnail of user michelles4844
District of Columbia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Less than one month of signing up for VIP, the price went up $10/ month. The VIP credit does not include tax and tariff. Adding tariff in addition to tax is unnecessary. It should be worked into he price of the garment. Company seems to nickel and dime you. Canceled my membership.

Thumbnail of user salehiniam
California
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

The quality of the goods have changed. There are no cotton outfit any longer and only nylon. The colors are not vibrant and pretty any more. They are dark and very ordinary. Overall, nothing unique about the outfits.

Thumbnail of user teresaf875
Maryland
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

My 6'5"" tall man loves the produces from this company but it's vey seldom that merchandise in his size is available. Talll with an in seam of 32" or longer if available, sell out and are not stocked in the stores.
We do very much like the items we have successfully purchased in his size.

Thumbnail of user monalisat5
Kentucky
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

This was my first order with Fabletics. I've been to the store before and bought pants and bras. Online I decided to get a few bras, a swimsuit and I wanted to try the scrub pants. The bras fit really well. The swimsuit fits well. It came in a good time as well. The scrubs were a great fabric but they did not fit well. They were too tight at the waist and uncomfortable to move. I returned them and got the new pair of pants. They unfortunately were too long. The scrub pants had to be returned again. When I got a new pair, they were a larger size and petite. They fit a bit better in the waist but now are a bit too expansive. I can't return them again now but I know for next time when it comes to the scrub pants.

Thumbnail of user stephanieb4457
Florida
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I had several credits and used them for the products I desired. Upon completing my selections, all credits, I still had to pay $134 for what? I am not sure where the charges came from, but I do know ot wasn't shipping or taxes.

Thumbnail of user fredw584
New York
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

There was not enough help in the store and I could not distinguish between staff and customers because the staff had no visible Fabletics ID. Also, I needed assistance updating my profile, since I was using their website on my phone and not the app, they advised they couldn't help because they only knew how to use the app. They asked several others in the store, but no one could answer my question. Not helpful and disappointed.

Thumbnail of user adamb3250
Ohio
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

While I love the one of the pair of pants I have received, twice now you have sent me the wrong size on the return. The order clearly says the correct size but the wrong one comes. Once I sat on hold for over an hour and another I drove over an hour to exchange. Both times wrong size arrives. Now I have to do it again. So yes I am aggravated as hell.

Thumbnail of user angelinec52
Texas
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Very bad experience. Charge you discounted price but you are actually paying more than you should by paying the monthly $59 membership fees. Customers do not shop every month but you charge them every month.

Thumbnail of user abrahama147
Virginia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Amazing quality and variety of products, I've been ordering from Fabletics for the last couple of years and tried multiple products it is all proved that the fabric is amazing and holding for while now.

Thumbnail of user richardn2694
Maryland
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I love your product but, the advertising is misleading. The reason I ordered 3 pair of shorts was the because of the deal, I did not know I had to join a membership. I thought this sale was to good to be true, like your 80% off deal is now. It probably is. I like your product and would like to buy more but I don't want to be mislead.

Thumbnail of user heinem
California
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Every time I put an order through and the site identifies there's stock of the item I am ordering and then I will get confirmation that everything has been ordered. A couple of days later, like clockwork, my order will get cancelled for "out of stock" reason and apparently the warehouse it is shipping from is out of stock…and I will always try to put another order through and that one tends to go through with no issues!…I am not doing that anymore….FABLETICS has gone to crap with their service.

Thumbnail of user jessicac3066
Washington
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Hi,

I thought I was getting a great deal on a pair of shorts for my 13 year old. Instead I was signed up for a subscription for clothes? It was quite an ordeal to cancel that subscription and I was still stuck with a $75 charge that I bought a pair of pants with that nobody wants.

Thumbnail of user scotth3047
Washington
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I was very happy with my order but was unaware of the membership fee every month. I'm like a lot of Americans now living pay check to pay check and can not afford the $69 dollars a month. I'm sorry but this is something I just can not afford.

Thumbnail of user janets2761
Ohio
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I didn't like that money from my account was taken without any PRIOR notification. I should have a choice whether to join the membership or not. I chose not to join membership. Otherwise love the items I bought.

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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