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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,200 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    814
  • Value
    820
  • Shipping
    797
  • Returns
    569
  • Quality
    782

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.6%
Positive
1,472
Neutral
246
Negative
1,026
View ratings trends
226
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How would you rate Fabletics?
Top Positive Review

“Shop the new drop!”

Rakita W.
10/11/24

This is by far my favorite place to shop. Whether I'm going to work, the gym, or a date you guys have me covered. I would love to participate in the product review board. The new colors and styles are always amazing.

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Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

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Reviews (11,200)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1506) vip membership (457) credit card (335) kate hudson (209) vip member (265) sports bras (269) workout clothes (142) shopping experience (65) workout gear (66) quality products (120)
Thumbnail of user billm2213
California
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

This store is probably the best in the west. The employees are so helpful and recognize regular clients as soon as they walk through the door. The amount of personalized service they offer is second to none and I only shop at this store for all my needs.

Thumbnail of user alisonm603
Minnesota
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I had to return 9/10 items I purchased because they were all significantly oversized. I was also unimpressed with the quality of the fabric. Doubt it would hold up well!

Thumbnail of user leroyc139
Florida
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

I had a few questions about returning items ordered online but wanted to return them to a local store. The agent was knowledgeable and easily answered all of my questions.

Thumbnail of user je381
New York
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I make a purchase of about 8 items - primarily undergarments. I really liked these items and they were the reason I reinstated my membership. Everything was fine until I received a notification my order was shipped and 4 items were cancelled. I would've appreciated the opportunity to cancel the order or purchase similar replacements rather than just shipping the rest of the order. Customer service reps were no help.

Thumbnail of user juliem3206
California
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I bought these products for the price and for the pockets. The service was good, but there are only a couple styles I wanted. I thought the new styles might keep the pants from falling down, but meh, gravity really likes this fabric. But I do wear them sometimes, just because of the pockets!

Thumbnail of user wyatta35
California
2 reviews
0 helpful votes
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September 14th, 2024
Verified purchase

I went ahead and kept the leggings I ordered because I really needed something in brown, But every time I wear them, I wish I had returned them. The fabric isn't stretchy in the same way that the other leggings I ordered from Fabletics and they're not as comfortable to work out in.

Products used:
Leggings

Service
Value
Shipping
Quality
Thumbnail of user feliciag205
New Jersey
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I have received my orders faster than expected or within the date expected. The quality is amazing and I have referred the products to others. I'm very satisfied with all of my items and I am looking forward to ordering more items.

Thumbnail of user ashleyh1436
North Dakota
1 review
0 helpful votes
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August 11th, 2024
Verified purchase
• Updated review

The power hold leggings are the best! I have noticed the few newer pairs feel like a little different material though and I have a little hole in the knees of one that's only a few months old so that's disappointing. I love the style but there are a lot of tops I can't wear, I wish they had a few more non crop top type options!

Good quality but limited styles
February 1st, 2023
Verified purchase
• Previous review

I love my power hold leggings and the sport bras but all the tops I've got are always so short and it's just how they are. There are so many cute tops I'd like to order or don't because of the length, I can't wait for the crop top trend to be over. If there were better top options I wouldn't have canceled my membership.

Products used:
Leggings and sport bras

Service
Value
Shipping
Quality
Thumbnail of user michaelh8946
Kentucky
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I like the clothing, but I think it's overpriced, primarily because of the "deals" you get by being a VIP member. It's way too complicated and too cumbersome. Makes me avoid shopping there again.

Thumbnail of user yvettel179
California
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I think the products are OK. I started my membership with Fabletics May 2020. The products were great and the price for the 3 piece outfits, at the time was phenomenal. It was a no brainer to purchase monthly with my credit and then spend a little extra to get more items. But then the prices went up... Way up! And some of my older pieces started to loose the elasticity around the waist band so I had to start to constantly pull the waist up on some of the leggings. So I switched to purchasing jogging pants instead. To add to this, the quality and sizing on different items has become hit or miss. There's no longer any consistency. And now that the price is so high, I'm only getting 1 item instead of 2-3 for my monthly credits, which is the equivalent to shopping full price with the supposed appearance of a discount. It's just no longer worth it and I no longer love Fabletics as a brand like I did when I started over 4 years ago.

Thumbnail of user cindym2168
Pennsylvania
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Had no idea one purchase would automatically sign me up for a membership that cost $60 a month. And when I called to inquire, I was told yes, it was in "fine print" when I placed the order. Admitting it was in "fine print" tells me they know this is a sneaky practice. I called my bank to dispute the charge and got my money back.

Thumbnail of user lauraj1736
Texas
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

As a personal trainer and cycle instructor at Trufusion in San Antonio I need my fits to be consistently comfortable and super cute. I get that here with Fabletics. Very satisfied and loyal customer. LoLo

Thumbnail of user joshuaj744
Utah
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Man, the polo shirts are SHORT! I'm not a tall man and my belly hangs out of the polos. Like, it's not even close to long enough. Other than that, I live the fabletics stuff.

Thumbnail of user arizor
Arizona
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I have been trying to do an exchange for the longest time now. Every time I have gone into the store, they don't have the style or size I'm looking for. Neither online or in store. A waste of my gas and time to check each time. Kind of makes this membership useless.

Thumbnail of user maras164
Illinois
1 review
0 helpful votes
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October 15th, 2024
Verified purchase

My entire family loves Fabletics joggers and sweatpants! Great quality clothing for a lower price than the competition. Glad my sister-in-law recommended them to me.

Thumbnail of user vikkil39
Louisiana
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Been purchasing from Fabletics since my fitness journey years ago. Their PowerHold leggings are the most compressive leggings around and with pockets! Recent purchase went smoothly, as usual.

Thumbnail of user angelap2874
California
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

I love the fabletic line. Their website struggles pretty badly. Do not try to order on your mobile device. I don't know what needs to happen but it lags, doesn't load, impossible

Thumbnail of user kristinap349
California
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Love Fabletics quality! I'm an active wearing girlie so their clothes are unbeatable because I can dress up or dress down items. And absolutely obsessed with the colorways they come out with!

Thumbnail of user angelas3440
Pennsylvania
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

When I signed up at fabletixs, it wasn't clear that I would be charged monthly unless I made a purchase! That is crazy. I was not aware of this until my account was charged the month after I made a purchase.
I returned my entire purchase as items didn't fit or weren't as described on the website. Website is not user friendly and I would never look at any fabletic products in the future. Very disappointing

Thumbnail of user justinh1419
Illinois
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The concept is just plain dumb. Ditch the subscription concept. It's dated, annoying, and actually deters customers like myself. What you want is almost always out of stock and the colors and styles get stale after awhile with no refresh unless it's for a "limited time". Clothes themselves are just ok. Are they as good as Lulu? Not even close. Much lower quality but still decent clothes for the price. Their manufacturing (likely in China) is very inconsistent and if I get two pants of the same style and size but just different colors, one will be 1-2" shorter than the other and more loose in the thigh area. They are really all over the place when it comes to consistency, same with shirts. I ended up canceling my membership because it just became an annoyance more than anything. They lacked new colors or styles of what I wanted and I had to go through the hassle of skipping each month. I'd rather pay a little more with more consistent quality and sizing and buy without the silly membership.

Products used:
I bought several pairs of pants and polo shirts.

Service
Value
Shipping
Returns
Quality
Thumbnail of user marlenaf21
New Jersey
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Always great! I love
The brand and being able to use
It so often! I use for work and play along with my family!excited about winter options coming soon!

Thumbnail of user kimberlya1637
California
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I love my athletic clothes on the weekends and Fabletics is one of my favorites it fits well is comfortable and not overpriced especially with a membership you always get cheap outfits and discounts.

Thumbnail of user carolinac204
Oregon
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Anything I've ever bought for myself or gifted to someone from Fabletics has been of amazing quality. Anytime I gift an item from Fabletics to someone, they instantly fall in love with their clothes.

Thumbnail of user timb2013
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Did not match up to other athletic brands in the same price bracket. Compared to Brooks, rabbit, vuori, craft. The fabric feels cheap. Cut is unforgiving and unflattering.

Service
Value
Shipping
Quality
Thumbnail of user donaldm2107
Florida
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I've tried Fabletics twice now, and both times was blindsided by a membership fee.
The first occasion was probably due to my not understanding the business model. The second occasion occurred because I was promised in the solicitation that there was no membership required.
(Both charges were ultimately reversed)?

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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