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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,200 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    814
  • Value
    820
  • Shipping
    797
  • Returns
    569
  • Quality
    782

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Positive reviews (last 12 months): 53.6%
Positive
1,472
Neutral
246
Negative
1,026
View ratings trends
226
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How would you rate Fabletics?
Top Positive Review

“Shop the new drop!”

Rakita W.
10/11/24

This is by far my favorite place to shop. Whether I'm going to work, the gym, or a date you guys have me covered. I would love to participate in the product review board. The new colors and styles are always amazing.

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Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

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Reviews (11,200)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1506) vip membership (457) credit card (335) kate hudson (209) vip member (265) sports bras (269) workout clothes (142) shopping experience (65) workout gear (66) quality products (120)
Thumbnail of user hangl11
California
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I had a bunch of expired credits that I can't use. This is unfair as I paid for them. Will you grant me those credits to purchase merchandise?

Thumbnail of user reynelb
Florida
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

The VIP member points, discounts gets messy when trying to do returns and buy other items that are not in the store

Thumbnail of user marier1164
Arizona
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

They hang up on me one time…I was incorrect on a matter, but no need to hang up, just rude. Another time, I returned items to the store & requested that money held by Fab should be returned, they refused to do that. Its a hard company to deal with

Thumbnail of user feliciap157
Florida
2 reviews
0 helpful votes
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August 11th, 2024
Verified purchase

Prices need to be lowered for me to continue to purchase uniforms from them. Material of clothing seems to be like other brands so nothing special to me about clothing from Fabletics

Thumbnail of user melissap3096
Ohio
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

I love the leggings! I dislike having to join, then cancel. Time consuming. I am horrible at skipping a month…always forget!

Thumbnail of user daniellev940
Rhode Island
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

I'm 5'3 and the legs were a little long. I'll have to have them hemmed. Felt the jumpsuit over all was unflattering

Thumbnail of user aleca78
Idaho
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

I love the Don pants, they fit amazing and feel great! The scrubs are my favorite and most comfortable that I've worn!

Thumbnail of user jasmynw6
Nevada
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

Very stretchy and very flattering. I am very satisfied with my purchases. Can wait until they release more colors in the future

Thumbnail of user rudyr171
California
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I walk in and greeted with service and smiles. Amazing staff in Brea. Only store that knows my email address by heart.

Thumbnail of user adamb2230
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Best running shorts and athletic clothing I have ever worn! Cargo shorts are surprisingly good. I recommend everyone give them a try!

Thumbnail of user taram700
Wisconsin
2 reviews
0 helpful votes
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July 11th, 2024
Verified purchase

The material is nothing I'd ever purchase of I touched it first. I got a sz small set. The top fits like a large and the bottom barely got over my hips. But then fit my waste. I don't think I'll wear them more than the one time I tried.

Thumbnail of user jaisonp3
Texas
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Fabletics was dishonest with me, making me sign up for VIP and charging me a monthly " fee" that I can use to buy. The option to reject it was all the way down in the page after checkout to scam people. I wonder how many people pay without notice.

Thumbnail of user taylork334
Minnesota
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I've been a Fabletics VIP for 3+ years now and it's a genius program. There are always new products on the first of the month so if I see something I like, I'll purchase my credit and redeem right away. If I don't, I'll skip the month and look at sales to see if anything catches my eye. The products are always very high quality and arrive very fast. Returns also go very smoothly. They also have a corresponding workout app if you are a VIP and that has some great workout options!

Thumbnail of user heatherb2401
Illinois
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I ordered several things in the May sale and saved money and received them in a timely manner! I was out of country during their arrival and was very excited to see them waiting on me when I came home. The flare yoga pants are very comfortable and I could even dress them up for work 🤩! No one questioned them.

Thumbnail of user jenniferb5543
Colorado
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I love everything I have purchased from Fabletics. Sometimes my size or the style I'm interested in is sold out, which can be frustrating; but overall I'm pleased with what I have found so far. Great quality for the price I pay, for sure!

Thumbnail of user laras138
Texas
2 reviews
0 helpful votes
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July 11th, 2024
Verified purchase

I'm Heather's mother. I decided to try your products as a gift to help Heather as she works as a class instructor/trainer in the Astoria area. She seems to enjoy the clothes, and tells me she received many compliments, but she (as a former balleria) is unusually attractive. The only problem I had in the process was feeling a bit tricked into clicking on the club membership, then having to find and get through the unsubscribe of it. Too much time for me to invest, and there's always some trepidation as to whether I'll be charged again. You might avoid making your customers feeling tricked into the membership.

Thumbnail of user stephent1454
Virginia
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Sweatpants were fantastic! Great fit and comfortable. However, pay special attention to what you're signing up for. Unbeknownst to me (because it was never spelled out clearly in the purchasing process), what I was doing was not purchasing sweatpants, but signing up for a recurring monthly membership payment. No big deal you say? Just cancel it? Oh no no no. You can't cancel online; it requires actually calling and speaking to someone…. Like I said, good clothes, but unethical business practices. I am warning all my friends and colleagues to steer clear of Fabletics.

Thumbnail of user stephaniew2188
Texas
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I ordered a set of scrubs which I have never tried on and no longer need or want so I will be sending them back. But after ordering y'all withdrew an additional $60 for some membership that I never authorized.
Not At All Likely I will ever order from Fabletics again.

Thumbnail of user dallasc121
Idaho
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

The items are fantastic but the offer snares you. You can cancel but make sure you do or else you get charged ridiculous amounts of money. Almost scam artists since the charge isn't made obvious until you finish checking out.

Thumbnail of user armandovc
California
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

I have been browsing for a pair of shorts for years. I have a few but I could never find the right price, perfect fit and colors. Fabletics came across my social media path like a comet burning in the night sky. I decided to pull the plastic out and purchase many pairs. Best pair of gym shorts ever. Fabletics made my heart tick. Thank You

Thumbnail of user sandraw2567
New Jersey
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Just a poorly made website and app. Hard to find items, it freezes, gets stuck and/or remove cart items. My husband almost completely gave up making any purchases due to the multiple issues trying to shop. Can't easily get from woman's to men's items to shop and vise versa. Very frustrating site to shop on, which is a shame because their clothes are great.

Thumbnail of user patricks2024
Nebraska
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

There is zero chance I would pay full price for the clothes. I'm not convinced they will hold up. And wow, they show stains unlike any clothes I've owned before. I wanted to love them. Not the worst clothes I've owned, but I don't see any reason why I'd go to Fabletics again.

Thumbnail of user kendrak130
Pennsylvania
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

The phone number listed on the website takes you to a third party company who trys to sell life alert necklaces. There are no actual customer service agents for a live call.
I ordered an exhange and received the exact size I had returned instead of the different size I requested. The help is so lacking that I am unlikely to continue purchasing due to the hassle when things go wrong. I have also purchased panties that fray and fall apart after one wash. Again, no CS support.

Thumbnail of user kaylaw677
Washington
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I love everything from fabletics so far! It's always such high quality and the return process is so easy if I don't like how something fits on me. I love that they are constantly updating the styles and colors too!

Thumbnail of user juliam1260
Illinois
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Items take forever to deliver and method of shipping is highly unreliable—I had initially ordered a set in a completely different color, it never made it to me; when credited back, I couldn't reorder the same color. Highly don't recommend.

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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