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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,200 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    814
  • Value
    820
  • Shipping
    797
  • Returns
    569
  • Quality
    782

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Positive reviews (last 12 months): 53.6%
Positive
1,472
Neutral
246
Negative
1,027
View ratings trends
226
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How would you rate Fabletics?
Top Positive Review

“Shop the new drop!”

Rakita W.
10/11/24

This is by far my favorite place to shop. Whether I'm going to work, the gym, or a date you guys have me covered. I would love to participate in the product review board. The new colors and styles are always amazing.

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Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

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Reviews (11,200)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1506) vip membership (457) credit card (335) kate hudson (209) vip member (265) sports bras (269) workout clothes (142) shopping experience (65) workout gear (66) quality products (120)
Thumbnail of user rebecal44
New Jersey
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

The Maternity Clothing is basically nonexistent. I can't even remember the last time the added new items or restocked. I keep getting asked to remove my review but nothing has changed so I stand by it.

Value
Thumbnail of user nikkiv73
Utah
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Fabletics has great products but they are very scheming in how they slide the membership in when your checking out. If you're not careful and fully reading everything then you are signed up for a membership of around $60 a month until you call to cancel. Took a few months to notice it was automatically coming out. They would not work on returning any membership at all so then you have to use it and cancel and it is so not even worth the hype of ordering from them.

Thumbnail of user robertt4265
Ohio
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I very much like Fabletics clothing and the people that work at the Greene location. My issue is with the way that they have raised their prices for some people on their memberships and not others. Why am I being charged $64.95 a month when I signed up for $59.95? I've been told that it is going up for everyone, but others that signed up before me have not had theirs change. I'm still trying to decide if I'm going to keep my membership or not.

Thumbnail of user jacobw816
Louisiana
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I signed up for a membership based on an offer for "2 pairs of shorts for $20". It was not made clear to me that I was signing up for a $60/month membership. I received 1 pair of shorts for that $60 plus shipping. I feel this is predatory.
But that's not my main problem. The clothes suck $#*!. They all arrive with threads coming out and more threads come out with every wash. I tried a few different variety of clothes and found the same to be true for their dress clothes and other athletic apparel. Now I don't wear them out in public not only because they are falling apart. But I fear that someone I like will see the fabletics logo a think I am a gullible person who falls for scams.

Thumbnail of user marcl782
California
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

The clothes are great. They would be better if you removed the Fabletics logo from the shirts. But I didn't realize I signed up for a recurring subscription. I've cancelled that because who buys enough clothes to need a subscription. The recurring revenue model is a terrible thing for most Americans. They get themselves in debt by signing up for these things and forgetting about them. I find the subscription model to be slightly deceptive and sleazy.

Thumbnail of user lisam6447
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Used my membership credits to buy items that did not fit. Returns for the items were not available for no reason explained online. I tried 3 different times to reach someone via the app and by phone. Finally got help and waited for return to hit my account. Finally ordered other items no replacements available for original order. Import and shipping and returning has ended my enjoyment of shopping with Fabletics.

Thumbnail of user julies3560
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I don't know if I should begin with the horrible product or hidden $70 monthly membership fee?
I ordered pants for my husband thinking how could I lose paying only $20 for pants. Well I lost big time! The pant shrunk and faded after one wash. Oh well they were only $20, right? No. I then was charged about $70 the following month for a membership fee I knew nothing about! Fabletics is a scam!

Thumbnail of user mickeyr63
California
1 review
0 helpful votes
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November 15th, 2024
Verified purchase
• Updated review

I love these high neck cake tops with a built-in bra. I've bought about 20 of them. What is nice about them as they come up high so no showing the boobs, I'm in Instructor and the last thing members in the club want to see is the Instructor front with her boobs out.
Thank you, Fabletics

Great workout clothes
August 29th, 2024
Verified purchase
• Previous review

I like the things I have gotten so far. Fit is right on also. But fun and new looks would be nice to have some new styles, not everyone likes the short or low cute tops. I am an fitness instructor no ones to look at the instructor and see her boobs hanging out.

Thumbnail of user brandonn392
California
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I ordered from Fabletics through their VIP program since their prices were very unreasonable and the trial was free. Once I received the products the fit and material were mediocre and the quality of the zippers used was very bad. I would absolutely not pay full price for anything from this store. After you've completed a purchase they don't hesitate on the opportunity to flood your inbox with a bunch of products and "sales" either. Luckily their unsubscribe functions actually work.

Thumbnail of user victoriac2054
California
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I've never been able to get a good fit for their sports bras. Either too big or too small. I'm not even an unusual size 32 DD. Small is too small, medium is too big.

Also, quit Making bottoms with the seam down the crotch. No one wants a camel toe at the gym

Thumbnail of user kristio57
Wisconsin
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Lack of availability of sizes and everything is CROPPED. Loved Fabletics.com because I am bigger, and they had styles that FIT and were flattering. Now, I'm lucky to find anything in my size. And forget buying tops anymore.

Thumbnail of user ewad16
New York
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I like the quality of their products and their styles and very nice. Great sets! They also have amazing clearance and sale offers like 2 for $24. I highly recommend getting that. Customer service is also ok, sometimes it just takes forever to use their chat. Overall very satisfying.

Thumbnail of user hollyc790
Florida
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

It's a lame company. Makes you wait three months after a purchase to be able to cancel. The quality is okay but you can find equally priced quality goods elsewhere and not be locked into their dumb "club."

Thumbnail of user stevem3906
Sweden
0 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

I've purchased a lot of items from Fabletics and have enjoyed most of them. Some didn't work out due to the fabric or the design itself. Use more lux and less power hold fabric please. Another suggestion is to make the Affirm payment plan an option within the Fabletics app at checkout and don't require users to go out to use the Affirm app first, it's confusing! And easy to get wrong.

Thumbnail of user ilanac7
Florida
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I've been a long standing Fabletics customer - I built a whole section of my closet devoted to rainbow ordered / organized fabletics outfits. Over the past 6 months, i've found that I rarely purchase sets either because the styles are not appealing, the fit has been less consistent or the way that the app is organized is not nearly as user friendly as the past. (load times are super slow too).

Thumbnail of user patrickw1259
Illinois
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Overall pretty good! I do think finding the fit and style might be made easier if it was this is the shorts/short/whatever and then you are given the options for length, color, etc. it seems like the shorts especially are listed as every length and every color as a separate listing, which makes inventory look high but makes the search list unnecessarily long.

Thumbnail of user constancel231
Wisconsin
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Kept the subscription because I'm in between sizes and the clothes fit. Had one occasion where my pants ripped wasn't able to use coupon given for replacement. Overall nice quality compared to other brands.

Thumbnail of user carolynh2582
Connecticut
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Love my active wear - I purchased 4 sports bras, 4 pairs of leggings (full length) and 1 pair of shorts with my sign up order. Since then, I've attempted to cancel my membership with no success - just putting it on hold each month. I wish instead of a great sign up deal that the items were more affordable for multiple purchases but they fall beyond my personal expense allowance for these items after the initial sign up purchase. Quality of my leggings is good, I've done many "bend" tests to ensure that as a gymnastics coach - the kids parents aren't getting any additional "show" while I'm leading stretch with my class kids. They only become sheer in some very major stretches (basically only if you're trying to see if they become see through) - good quality and will buy more someday when I can afford it.

Thumbnail of user mattn395
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Having nice gym clothes can significantly enhance your workout experience. With Fabletics, I not only feel great in my activewear but also feel good about my budget after each purchase! While many brands offer high-quality fabrics and stylish pieces, I live by a personal mantra: "If I'm leaving the gym with clean clothes on, I didn't work hard enough!"

Fabletics stands out for its excellent selection of comfortable fabrics at great prices, allowing me to focus on my workouts without worrying about the wear and tear on my gear. The entire process—from purchasing to managing my membership, and handling returns or exchanges—is straightforward and hassle-free. Plus, their customer service is commendable. Overall, I highly recommend Fabletics for anyone looking to elevate their activewear collection without breaking the bank.

Thumbnail of user shirind6
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I really wanted to love Fabletics, but my experience with their products and subscription model left me disappointed. Every time I ordered something, I noticed that the fabric seemed low-quality. The synthetic materials they use always reacted with my skin, causing breakouts. I typically have this issue only with cheaper, low-grade fabrics, which leads me to believe the quality just isn't there with Fabletics.

On top of that, I'm not a fan of their auto-charge VIP membership model. It feels predatory to charge customers monthly unless they remember to "skip" — a hassle that adds unnecessary stress. For the price point, I was expecting better quality and transparency, but unfortunately, Fabletics fell short on both fronts.

If you have sensitive skin or prefer high-quality fabrics, I'd recommend looking elsewhere.

Thumbnail of user wern
Wer N.
New York
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I like their fits and styles but for men there is often a significant lack of color. Only a couple of colors a year are added to their range per item. This results in the fact that men often can only choose between a variety black, blue and grey if the other colors (+/- 2) do not suit them.
It would be great if a larger variety of colors is made available.

Thumbnail of user patrickm2964
California
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

I've made more than 10 attempts to exchange an item that fit differently because it was a different color. 24/7 T's. Happy Returns wouldn't work. Several representatives tried e-mailing me a label. Finally a representative gave me a when address that worked. Now I'm waiting for the exchange to be processed.
This whole process has taken almost 3 months.

Thumbnail of user angelab3538
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The absolutely shady way the subscription works (hiding skip buttons and making you click multiple times in order to not be charged and making it extremely difficult to cancel) is frankly sick. The fact "sales" are usually for items that are 95% out of stock so aren't really sales at all because you need to buy multiple pieces, often, to get a full discount (or anything you might buy on sales is out of stock) is also just anti-consumer. The only reason Fabletics gets any stars at all is because the clothes are legitimately high quality and very nice. It's a shame they can't allow their product to speak for itself and have to resort to despicable, pathetic money grubbing that makes me almost never buy from them even though I actually love the clothes.

Thumbnail of user kenc1004
Florida
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Spotted on Facebook, with an offer od $10 for shorts. Well, not stated, but only the first pair. Still the sales prices were decent, so I bought 3 shorts, 3 t-shirts and pair of skivvies. Products arrived timely from the UK, and are good quality. Fine print indicated that this was a sign-up for a monthly program, which wasn't too difficult to terminate.

Thumbnail of user chrisf1910
Kentucky
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

The items we do purchase are great. The best quality and we are happy with them. Issue with Fabletics is what it takes to cancel the auto withdrawal every month. Sure, you can skip this month. But have you ever tried to just cancel. They make it close to impossible. You must call and then it's hitting a bunch of numbers and then being on hold for a long time. It's rude to customers.

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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