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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,776 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,730
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,776)

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Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user tonyt1218
New Hampshire
1 review
0 helpful votes
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December 12th, 2024
Verified purchase
• Updated review

Excellent products, great t-shirts and pants. The service was great, friendly and knowledgeable staff. Very easy to deal with. I have placed numerous orders with zero issues.

Date of experience: December 2, 2024

Great quality and service
June 18th, 2024
Verified purchase
• Previous review

Have made several purchases with no disappointments. Very good quality on the T-shirts and workout shorts

Date of experience: June 8, 2024

Thumbnail of user hanaq4
Virginia
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Very cheap quality. I bought a pair of fleece lined pants less than a month ago, and they're already pilling

Date of experience: January 1, 2025

Thumbnail of user allisonw616
Texas
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Our whole family enjoys the products. The quality is great, and they have styles for everyone from 15 to 50!

Date of experience: January 1, 2025

Thumbnail of user deloresc192
Georgia
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

The staff is great but I notice the fabric quality of my last purchases seems a little light weight w

Date of experience: January 1, 2025

Thumbnail of user camilled228
Texas
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Somehow I unknowingly signed up for a $59 mo. Membership! Two months went by before I noticed the auto debit to my account! Who charges $59 to allow you to buy stuff from their store. And how did I get sucheted into it without knowing?! 😡

Date of experience: November 5, 2024

Thumbnail of user shawnas400
Kansas
1 review
0 helpful votes
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December 18th, 2024
Verified purchase

Every time I went to place an order I felt the sizes were limited to a few sizes. I would also go to the website when I see an add and like the pattern to find it is nothing available.

Date of experience: December 8, 2024

Thumbnail of user jenniferc7034
Texas
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

If I order a 3x bra that means i have a large chest, they're big around with cups the size of a toddler. Something in their material has changed chemically that they use and I'm now becoming allergic to their clothing. Be careful because refund? What is that?

Date of experience: November 5, 2024

Thumbnail of user johnd14513
California
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

My options and styles in shirts and pants.

Just adding more words because I have to make up the 50 count number that I'm supposed to have so that you'll accept my response as official.

Date of experience: December 1, 2024

Thumbnail of user gabriellea145
California
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

They don't use regular fabric that lasts like it used to, all the compression stuff they have now a days breaks or tears after a few uses

Date of experience: January 1, 2025

Thumbnail of user anthonyf2632
Florida
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

The membership is not worth it who's buying clothes every month? They're pushy to make you keep it also

Date of experience: January 1, 2025

Thumbnail of user constancel231
Wisconsin
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Kept the subscription because I'm in between sizes and the clothes fit. Had one occasion where my pants ripped wasn't able to use coupon given for replacement. Overall nice quality compared to other brands.

Date of experience: November 4, 2024

Thumbnail of user nancyw2658
Texas
2 reviews
0 helpful votes
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November 14th, 2024
Verified purchase

Nice quality products. But the way they go about some things is underhanded. Applying offers can be tricky. You can't see itemized charges once you've placed and order. It's soooo convoluted. It's very very hard to track returns and amounts. Getting a list of products ordered and or returned and their price requires several phone calls (this has happened repeatedly). And most of all, turning down the member credit each month should be ONE CLICK. Not several, and should not involve scrolling to find the second link to opt out.

Date of experience: November 4, 2024

Thumbnail of user christinam490
South Carolina
4 reviews
0 helpful votes
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November 15th, 2024
Verified purchase
• Updated review

I can't remember which leggings I bought in Aug. 2024. What I really LOVE is that all these pants have a small waist for the person with an Hourglass figure. I bought XL, weigh 128,5' 2" and they fit perfectly. They wash/dry easily (I hang them up to dry), keep their shape, the stretch material is top-of-the-line excellent, can't see through them, I loved the sales from Fabletics Outlet. The sale Yitty leggings were awesome, especially the "Olive Juice" colored pants, and the silver-shimmering pumpkin-colored pants. The warm leggings are wonderful as well. Can't say enough about Fabletics

Date of experience: November 5, 2024

I just Bought my SECOND pair of Fabletics Leggings!
August 29th, 2024
Verified purchase
• Previous review

I Loved my first pair of Fabletics leggings, and I back for more, this time with flair legs instead of tight leggings to ankles. I have not received them yet, so I am unable to review them.

Date of experience: August 19, 2024

Thumbnail of user dianaj1301
Arkansas
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

I have been ordering my athletic wear from Fabletics for a few months now. The quality is great, and I enjoy my VIP Benefits and discounts. I will continue to use Fabletics moving forward.

Date of experience: December 5, 2024

Thumbnail of user justynec3
Pennsylvania
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I have a hard time finding workout pants by Fabletics that don't have a seem up the front. Just in case you haven't gotten the memo, ladies like a seamless front when it comes to their form fitting shirts and pants.

Date of experience: November 4, 2024

Thumbnail of user michellet3209
Sweden
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

While I like the items I purchased… every time I get an email or see an ad for a featured product the product is almost always sold out in every size. So I stopped trying. Frustrating.

Date of experience: December 5, 2024

Thumbnail of user rodneyb935
Texas
2 reviews
0 helpful votes
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November 14th, 2024
Verified purchase

I purchased two pairs of shorts for a discounted price during what was advertised on Instagram as a "Special Promotion." When I placed the order I unknowingly enrolled in a membership program that charged me $35 a few weeks later. There was no obvious notification of enrollment. I cancelled immediately and vowed to never purchase anything from Fabletics again. If you have a quality product, you shouldn't have to resort to hidden charges.

Date of experience: November 4, 2024

Thumbnail of user peters4961
New York
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I purchased the 10$ shorts without knowing I was getting signed up for a subscription that pays $70 a month for no reason. This was false advertising and very helpful that you don't have a support email. So safe to say I will never be buying from fabletics again.

Date of experience: November 1, 2024

Thumbnail of user meredithf114
North Carolina
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I know it's the holiday season and in high shopping weekend but I was disappointed that EVERYTHING I was going to buy was either out of stock or didn't have the color/size I needed. Instead of settling for an alternative, I just didn't buy anything. DJ fees crossed things come back in stock in time for Christmas.

Date of experience: December 1, 2024

Thumbnail of user julianj183
New York
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

I have purchased items from Fabletics online before, but this was my first visit to a physical store. The staff was very helpful, and I was pleasantly surprised to receive a 50% discount because my online membership was still active. I really like their clothing; it is comfortable, reasonably priced with the membership, and looks great.

Date of experience: November 5, 2024

Thumbnail of user tarar645
California
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

My order got stuck in transit and it took over a month for Fabletics customer service to tell me anything other than be patient it will get there. Eventually I got a refund. I found out after I received my refund that 2 of the 3 items I ordered were out of stock. I should have been notified about that WAY before then. I canceled my membership immediately as this was the first time I ordered from them and with results like these I had no interest in thier service.

Date of experience: November 4, 2024

Thumbnail of user lessag1
Minnesota
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

Title says it all. Fabric pills soon after putting items on. Fabric is soft and feels good until the pilling begins and then I want to rip it off and throw it away.

Date of experience: December 2, 2024

Thumbnail of user michaelj6029
Curacao
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

I thoroughly love the quality of the material that Fabletics produces. I've been looking for clothing that looks good, feels good, and fits good. If I can give more stars I would.

Date of experience: December 5, 2024

Thumbnail of user je504
Alabama
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Fabletics told me they were exchanging my two items I received for the correct ones, and of course I believed them, but after I mailed them back everything they shipped me they canceled my exchange. They then told me they "could not refund my original payment method in full", a statement they negated on December 2, when they refunded the one "out-of-stock" item they wouldn't give me anything but store credit for (then wouldn't let me use the store credit) for over a month. In spite of the $14.06 refund they provided to me five weeks after my order and three weeks after receiving all merchandise back from me, they told me they still could not refund my original payment method and were mailing me a refund check, which one of their rude agents cancelled a month ago and the whole sham of the refund check by mail was a lie. I waited the 6 weeks for it to come and then was told yesterday that I would be provided a resolution of a full refund to my original payment method after now what has been 2.5 months. Of course, this was also a lie, and since Fabletics convinced me to close an uninvestigated dispute with the payment processer with the promise of a refund they now have never provided, the payment processer has now told me that my only recourse is to file federal charges.

Products used:
None

Service
Value
Shipping
Returns
Quality

Date of experience: January 1, 2025

Thumbnail of user richardm8635
California
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Love the product. Great styling, comfortable and well fitting. Inadvertently signed up for VIP program and was charged $59.99. Contacted you immediately to cancel but have been unable to get a refund. Made a great experience into a disappointing one.

Date of experience: November 1, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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