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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,776 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,730
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,776)

Rating

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Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user ericav224
Virginia
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Reels you in with a great deal, but then you have to remember to skip the month unless you actually want an outfit or item. It's hard to use the member credits because there is constantly a sale so you'd rather use cash versus a credit.

Date of experience: November 4, 2024

Thumbnail of user zacharyl855
Virginia
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

$50 a month for a clothing company is INSANE! Who is buying new clothes every month? You should have a one time fee and then it's always VIP. What a terrible business model.

Date of experience: December 1, 2024

Thumbnail of user montem22
New York
4 reviews
0 helpful votes
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December 12th, 2024
Verified purchase

I just made Order # 3 because I can't think of a nicer Christmas present. The fit and the feel of these pants cannot be beat. I even think me look better in my pants.

Date of experience: December 2, 2024

Thumbnail of user amandao1549
Massachusetts
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

I want to cancel but I can't, I need help
Because an amount was deducted from my account and I can't pay it. I would like you to cancel it for me please.

Date of experience: December 5, 2024

Thumbnail of user christinab2664
New Hampshire
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

I spend $60 a month for a credit to buy clothing that is rarely over $40. If I can find anything I like in my size. Every once in a while I will find a bundle that makes it worth my while. When I do find something it is generally good quality but honestly how many sports bras and leggings do I need?

Date of experience: November 6, 2024

Thumbnail of user laurag3684
New York
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Love this website and even been to the store in willow grove. Great quality products. I have ordered scrubs, they are super comfortable. I also ordered sweatpants and now they are my new favorite.

Date of experience: December 5, 2024

Thumbnail of user cjp108
North Dakota
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

Items were never received. After calling Fabletics help line they said they do not issue refunds for items not received. Will not be buying from Fabletics ever again!

Date of experience: December 4, 2024

Thumbnail of user kevins5977
Illinois
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

I was skeptical of the brand and the quality of the clothing on the site. As a "bigger" guy, I thought for sure they wouldn't carry any clothes over 2 xl. I was shocked, then I saw the price, it was a quick no for me. The amount of money being charged for active wear, definitely not worth $50 -$70 for shorts, pants or shirts. I saw there was a membership and it was $50 but can be cancelled or paused any time. I joined it to get the 65-75% discount on the garments that were way to pricey for me. My kids call me cheap, and now I understand why, lol... Now I am getting messages, a free credit every month and cheaper prices on the clothes that were too costly previously. Now I am looking for ways to buy something from fabletics. The clothes are made of good quality, extremely comfortable, and so far, in the last 6 months, seem very durable. The sizing takes some getting familiar with, and depending on the fit and type, it may be +/- a size. Their return policy, while not as smooth as I would like, is very easy in finding a place to bring the items if you are not near a fabletics store. I plan on continuing to purchase items from them, and will still be weary, but youre starting to make me a believer. A very comfortable, active, believer.

Date of experience: December 4, 2024

Thumbnail of user tashat133
Oklahoma
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I'm always getting emails about deals and when you read the print, it's for NEW VIP customers. You know I'm not a new customer so that's almost false advertising having me thinking I'm getting that kind of deal. Your returning customers should have the opportunity to get those kind of deep discounts as well.

Date of experience: November 4, 2024

Thumbnail of user peterb4610
Washington
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Put two things in my cart. I was really looking forward to trying the Don pant, but when I went to checkout only one item had the sale price. So obviously the leggings I was buying for my wife were what I purchased.

Date of experience: November 5, 2024

Thumbnail of user alyssiag7
Washington
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Omg! I'm so in love I've never felt more comfortable in a pair of pants how I do in these. I never cared to wear tights at all but the way they hug my curves and make my butt look is AMAZING! Super comfortable and cute and I love the material. I plan on buying more soon and the VIP membership definitely comes in clutch, so if your second guessing to buy don't cause it will be the best decision ever! So thank you Fabletics I love the comfort and style (: I am definitely a Very happy customer with my purchase.

Date of experience: November 4, 2024

Thumbnail of user victoriac2054
California
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I've never been able to get a good fit for their sports bras. Either too big or too small. I'm not even an unusual size 32 DD. Small is too small, medium is too big.

Also, quit Making bottoms with the seam down the crotch. No one wants a camel toe at the gym

Date of experience: November 1, 2024

Thumbnail of user ejn24
Massachusetts
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

You don't make enough pants in sizes 35/36 wanted the pine shadow and maroon don slim fit pants haven't seen them in 2 months

Date of experience: January 1, 2025

Thumbnail of user kathryna1125
Florida
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I tried out the membership for a few months and absolutely loved it! They by far passed my expectations and hopes. I will definitely be continuing my membership in the future!

Date of experience: December 1, 2024

Thumbnail of user doloresc361
Connecticut
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

For the past years, I have been a member of Fabeletics because they never disappoint. My friends and family always compliment me on my active wear.

Date of experience: January 1, 2025

Thumbnail of user marshac542
Missouri
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

I really like the ease of picking items that instantly make an outfit. They show my size and give suggestions to complement my look.
The materials and stitching are the best that I've ever seen. I never have a problem with anything I have purchased.
My friends are jealous, but won't commit to the cost of first class quality.

Date of experience: November 2, 2024

Thumbnail of user karleys27
Missouri
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Misleading link on checkout had me sign up for something to get free shipping if my order was over a certain threshold. Since I fit that threshold I signed up but still had to pay shipping. Worried about the authenticity of the site it took me to and if my data is no compromised.

Date of experience: November 2, 2024

Thumbnail of user kenyaa53
Ohio
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

Fast shipping, great prices, amazing fabric and styles.
There is no competition for Fabletics attire! The most comfortable materials, creative styles and patterns. The way the material holds everything in place, yet allows everything to breath while in intense workouts is absolutely amazing. I have decided that this is the brand for me. Don't want to take the items off!

Date of experience: November 1, 2024

Thumbnail of user sarahr3203
Maryland
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

I had $70 store credit which I used to purchase items with Fabletics. The items did not fit well, and when I returned the items my account was not provided with a refund of the store credit.

Date of experience: December 2, 2024

Thumbnail of user kellir280
Oregon
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

There was something on the rewards shop, not working. Customer service was friendly and efficient and got it handled right away for me.

Date of experience: January 4, 2025

Thumbnail of user danield2906
Virginia
1 review
0 helpful votes
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January 18th, 2025
Verified purchase
• Updated review

Nice products, good/trendy clothing options

Online platform is easy to use

Delivery is accurate and on-time

Date of experience: January 8, 2025

Quick Service via online Chat
July 11th, 2024
Verified purchase
• Previous review

I needed to PAUSE my membership and was able to do that.

Date of experience: July 1, 2024

Thumbnail of user brianp3911
North Carolina
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

I purchased clothes, which came in a little smaller than I expected. I was able to exchange two of the three options, but the third shirt was not available in a larger size. Rather than wait for a new one to become available, I was given a credit that is not equal to the value of a new shirt. As I cancelled my membership, I probably won't be utilizing that credit because in my opinion, the cost of the items received isn't worth paying full price.

Date of experience: November 5, 2024

Thumbnail of user angelac3970
Illinois
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I do not appreciate the increase in membership costs while the value of that membership goes down. I used to pay $50 for a credit that could be redeemed for something worth up to $100. The credit now costs $70 and it's only applicable towards products worth up to $80. The quality of Fabletics clothes is not worth this price.

Date of experience: November 4, 2024

Thumbnail of user laurab5812
California
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

My only complaint is regarding the VIP member outfit credits. Over the years, I have had a few to get through. However, if I want to buy something that is on sale, I have to pay cash for sale price, or full price with a member credit. Why would I want to spend $60 when I could spend $20?!
I wish I could use my credit for an outfit up to $100, like what I can do now, but then have the option to use it like a gift card for the $60 I already spent. Now that would be a really sweet deal and easier for me to spend more with Fabletics.

Date of experience: November 4, 2024

Thumbnail of user jennac323
California
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Why do I have to pay for "VIP" membership when the total cost does not even include a so-called discount. Scam scam scam

Date of experience: January 1, 2025

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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