Fabletics

I did not like money being automatically taken from my account each month. How many exercise clothes do you need? Yes I know you can pause the subscription. But most people are too busy to pay attention to pause it until it's too late. Now you have a couple hundred dollars of credit that you have to use on unwanted merchandise. Sorry but I cancelled my subscription and will never sign up again. I wasn't all that crazy about the quality either.

I have shopped at several stores across various states. I'm always welcome, and the employees are eager to help. They always have stylish and functional athletic wear for every type of body. If I had one suggestion, it would be store credit for the monthly credit instead of just being able to use the credit on one item.

Recently visited the site but the items I find the cutest are always sold out and there is no re-order (unitards and sport dresses). I hope that you are looking at what you tend to quickly sell out of and are making adjustments to your inventory. I can only wear so many leggings before I want something else. Still a fan but not much else I can buy.

Clothes are decent. Not great, but decent. As in, one pair of gym shorts developing holes after a few washes, but the rest are in one piece.

They make canceling the membership a huge problem. They will end your chat, redirect you needlessly to new agents, and ask you what felt like a dozen questions to try to convince you not to cancel - which I get. The membership is insanely expensive for what you get, and it's extremely difficult to make your credits worthwhile. Since they radically inflate their "regular" prices while selling the same type of stuff you find at Walmart or Target then require the membership to get a reasonable price, I won't be back.

My husband was reluctant to order shorts from a "women's" website. He was pleasantly surprised when his now favorite shorts arrived in the mail. Great fit, great wearability and or course, great ordering experience.

Nice pants but I got charged each month which I was aware of from the website.

Quick and easy. Sometime merchandise is out of stock but I realize the demand is high!

I love all the leggings and bras I have purchased. They fit amazing with great support.

It seems the business model is built on the membership and forgetting to cancel, which takes 5-6 clicks plus a confirmation. The clothing is meh, but it's good for the member price... provided you remember to pass on the credit. Otherwise you're paying Athleta prices for underperforming clothes.

I could understand only 80% of the conversation with customer service --- not acceptable. Outsourcing to foreign speakers is a deal breaker. The refund did not include original shipping which is not the standard for any other business from which I have ordered --- again, unacceptable.

On the few occasions I have had to interact with customer service they have been very knowledgeable and helpful to resolve the issue. Products are good quality and last a long time. I would like to see more availability in the extended women's sizes.

I love your clothing (women & men) but I don't like your rules about being charged if you forget to opt out in first few days of month. I will be finding out how to cancel my membership. I don't like that part of Fabletics.

My items looked great, in sizes ordered. Beautiful shimmer fabric in a flattering style. I received updates from when ordered, shipped, approx arrival, delivered. Everything was in tact delivered to my doorstep!

I think it was sneaky the way you somehow automatically became a VIP. I also thought it was strange that the leggings they were advertising for $9.95 were ALSO 2 for $24. Please tell me how that makes sense? The sizing was extremely small. I had to return everything for one size larger. I never wear a M in any brand of leggings. Won't shop here again. Quality was 3/10. Nothing special about the products. I'll stick with LuLu & Vuori.

Styles I like I guess are so popular that they sell out when first announced so I'm never able to get what I like. Also I'm super frustrated when I buy two separate pieces to wear as one outfit, material same, color description same, but clearly different dye lots so the end result is a mismatched looking outfit. Not sure $60 month subscription is worth it to me, with the cost of subscription and "reduced pricing as a member" the total is almost as much as buying pieces without the hassle of a subscription.

The VIP plan made me feel like I was spending money, so I could later just spend more money. I didn't always have time or the money to make a monthly purchase, and my life is way too crazy to remember to skip a month. My husband does like the items he's gotten from Fabletics, but I can never find something worth spending that much money.

Never during my use of your site was I made aware of it being a membership. I DO NOT want to be apart of a membership group in which you can enroll or take a pass each and every month! And it being how you'll determine if you'll charge my credit card. So that every month I would be charged should I not remember to take a pass, it's a set-up for failure! Resulting in being charged a monthly fee and you'll profit not from the sale but by my membership fee. I'm the consumer and I want ONLY to make my purchases because you want to sell your goods to me. I, as a consumer is looking for quality, customer service, and a good value for the product I want to purchase. You may have all of that…but it wasn't demonstrated it my situation! Especially when I called to cancel my membership and I asked to have to my order cancelled, which was within an hour, then I was told the order shipped already! So I ate it! Making my point! No credit was ever offered and no solution was offered to make me change my mind. Because of this YOU ARE A RIPOFF and must be proud of it!

I need to exchange my purchase for smaller size. I started the exchange process, sent my returns and never heard anything. I initiated a chat to which no one showed up to and then received an email asking how they did. How did they do? You mean the person that never showed up? After my second attempt I found out that they did receive my return but because they were out of the product I was exchanging for, it wasn't sent. No effort to even let me know. I finally received a credit to my account (no offer to refund to original payment method). I have been a loyal customer with multiple accounts over the course of 4 years. This isn't the first time I have had issues with orders but this was by far the worst.

My experience with the site is extremely delightful. I'm able to browse, purchase and get what I want when I want. The recommended outfit selections are a true reflection of time and dedication to the audience.

I was loving the items on Fabletics for me and my 4 daughters. I feel like the attire is not something that would fit 3 of our 4 bodies in a flattering way. There are a few things I like, but not sure it is enough for me to stay a member. I was buying maternity for my one daughter and even that was cut back. Just not a lot of product we like anymore.

From the quality of their clothing to customer service they are doing things right! I love the membership specials they have too! Such great perks!

I've been a big supporter of Fabletics for a decade. I love their fabrics, I love their causes, I love their color choices. Here are my challenges:
The website - is often wonky. Pages don't load, something is in your cart, then it's out, then it's in; tech issues on the paying page - often;
Not keeping enough stock of middle sizes, like L through XXL. Lots of smalls and a whole area for larger women, but that one area runs out fast frequently.
Choices: when I first joined, there was a wider selection of athliesureware (dresses, shirts for work, etc) and fun things like shimmers and satin-y materials, etc. However, the majority is now only what I consider casual clothes for the gym or hanging out. I have plenty of that, and miss finding an amazing skirt or individual piece that went from work to the gym or out with no issues.

I absolutely love Fabletics. It is my favorite place to shop even if I mostly shop online since I do not live close to a Fabletics store. Their customer service is so helpful and I love that they have an option to just chat. The clothes are fantastic and make you look so good.