Fabletics

Hate that it's hard to unsubscribe……………………………… and it makes you right 50 characters if you want to leave a review

I ordered my first outfit from Fabletics last week (capris and a yoga tank top). I loved the look and fit. The material was thin but seemed durable with proper care. I just washed both items according to the washing instructions (cold water, with like colors, and I even used the gentle cycle). The instructions say you can use the dryer but I intended on laying them out to dry instead. Well I took them out of the washing machine and the top has pulls/fuzzies all over it. The material is simply falling apart. There's one "pull" so large that it's extreemly visible from far away. I went on their website to use the "Chat with us Live now" feature as the call center was closed. I waited and waited and waited for an attendant because the chat session said to wait while they reached an associate for me. Eventually I refreshed the page and it said they were closed and to try again Mon-Fri. As of right now I am angry that I have spent money on something I can't ever use. I hope they resolve this even though their return policy firmly states that returns will not be accepted unless the tags are attached.

I canceled by membership but still had one monthly credit. When I logged in, the credit disappeared. When I realized and contacted Customer service they told me the credit expired without any prior notification. I complained and when customer service got back to me, they put the credit back to my account. When I finally used the credit to be rid of fabletics, the monthly charges started again! EVEN AFTER I TOLD THEM TO CANCEL. Be cautious and check your credit card statements religiously.

I like the feel of the shorts. They are comfortable and breathe well. Great for my workouts.

TERRIBLE CUSTOMER SERVICE! I have been trying to get a return authorization For an exchange for a week. 2 emails and 3 phone calls ( average phone call wait time 10 minutes then trying to talk to someone and get them to actually follow thru is a JOKE! And I am holding once again for someone to EMAIL ME A RETUN AUTH! Will never do business with this company again!

I read every little detail about becoming a member and the charge of $49.95 every month if you did not purchase something or if you do no skip the month by the 5th. I understood all these terms and proceeded with caution, including setting a reminder in my phone every month to skip the month so I was not charged.
The first month I purchased something so I didn't worry about it. The second month rolled around and I skipped the month on my iPhone through Safari. The first red flag was that I didn't get a confirmation email. A few days later I check my bank account and I was $50 short. I contacted fabletics, they were very kind and refunded me.
PLEASE READ: They do not tell you that some operating systems and browsers are not compatible with their website, so you may think you skipped the month, but a malfunction through their website does not register the process, therefore charging you, even though you have done everything right.
This issue happened a second time, and I tried to get my refund and they refused, so I was out $50 dollars. That was the end for me, and I canceled my account (which you can only do during business hours) used my $50 and never used them again!

I received & worn all that l ordered. All items fit perfectly. The delivery was as scheduled with no issues.

Delivery date changed several times so have not been able to make a judgment about the product a little disappointing

Fabletics continues to deliver top-notch men's shorts for an insane price. I am so fired up to buy more

Long shipping times - good quality product - too much corporate wokeness - need to ensure you skip month if you don't want to be charged - should be the other way around

Pricing used to be your advantage yet now everything just seems to cost more and more with exception to new customers. Doesnt feel as royalty is valued much here

The agent would not let me cancel, I had been paying for a membership for a little over a year and when I asked to cancel he tried to defer me from canceling 4 different times, offering different incentives if I didn't cancel, then after canceling it wouldn't even let me use member credits that I have already paid for

Great feel of fabric, very comfortable and looks great.

I love my new Fabletics workout wear! It is comfortable, has plenty of pockets in the trinity leggings & shorts and I love the compression that holds you in all the right places.

I have not been getting reminder emails to "skip the month" so therefore I am accruing a million member credits. But I am getting emails about new clothing lines. Just doesn't seem right.

I love the products high quality food athletic wear. The shipping time is a bit ridiculous. A few times I've had to exchange a product and the whole process takes over a month!

I had a problem with my account and the Salesman was so kind and helped me work through it. Everyone has always been so helpful when I come in the store. Love it!

Fabletics has always provided high quality, cute products. I have never been disappointed in what I have received. Being a member for so long I get great deals. I recommend fabletics to everyone.

Before, it was easier, especially because I was able to do it on the brand website. Now, i can only access all the questions and response options if i use my mobile device.

I placed an order for 2 pairs of shorts for $24. I only received 1 pair. I called and spoke with a customer service rep and they said they could not help me.

The clothing is not what I expected. The pants do not fit a person who is short waisted (which makes the pant waist length very uncomfortable. The fabric holds fuzz, lint, hair, etc. I was gone to Wisconsin for 6 months after my first order (as seen on TV), during this time a monthly charge was placed on my visa for approx. $54.00 (for future credit/purchase). I did not authorize this, however it has been brought to my attention that there was something in fine print indicating this outcome as a member/customer. I used my credits by purchasing each type of fabric and style of pants to see if I would like any of them. I did not. I returned several pairs of the pants for refunds. Although I received indication of an upcoming credit to my visa (refund), I have yet to see that credit to my visa. When I called to cancel this membership I was talked into skipping months. However, I am thoroughly dissatisfied with this product and their underhanded/sneaky method of sales. When I ordered my first order it was meant to be a one time order, not a life time commitment. At this point, I would like to stop the monthly charge to my visa and I would like a refund for the clothing I have returned.

I needed to size up in the scrubs, but I'm short. The exchange took forever, and now all I have is very long scrubs that I cannot wear. Waste of time and money.

None of the leggings fit well and slide down all the time. The sports bras are even more ill-fitting. Very disappointing purchase. Half of the order was not even delivered for 3 weeks.