Fabletics

I dislike calling customer service and you have to wait a long time on chat or on the phone. Go to the physical store if you like their stuff. Overpriced and okay quality.

I was offered by them some credit to shop in their store and because of that they deleted my membership and told me I can never in my life ever shop with them under my name that's so stupid

Products are not delivered on time, took more than 2 weeks to get an order and the third party shipping company did not start the shipping for 10 days from the order placement

After many calls to the shipping company and fabletics my order ever arrived. Very disappointed I never got to try the product but I can't pay money for an item I never receive.

Ever since I became a member a few years ago, I refuse to wear anything else. The leggings are so comfortable and they hold me in all the right places. My favorite ones are the ones with the pockets.

The shorts with the built in liner tend to slide down my butt when I'm running around and I fear my crack is showing. I like the shorts, but don't like having to pull them up every couple minutes

Saw some underwear I liked so I ordered them. Little did I know that it was a SUBSCRIPTION! When I got charged $59.95, I called them right away to cancel this which they did, but they didn't issue a refund. After contacting PayPal, I got my refund. BEWARE OF THIS SITE!

I responded to an ad offering a $25 outfit and free shipping for new customers. Took the time to go through the site, searching for the right outfit. Finally found what I wanted (I'm a tall - hard to size, so I was super excited to see they had tall sizes, even though most of them appeared to be sold out :/) and when going to complete the transaction, saw that the "VIP" service was automatically selected. I deselected this, because I wanted to try out the quality and fit before committing - but when I unchecked the box, the offered discount went away. I started an online chat with a representative, who told me the offer only extends to those who agree to "VIP" service - a $50/mo charge.

This is deceptive advertising. If you can't even honor your own promo deal, you shouldn't offer one. And, if you're going to make your customers jump through hoops on an initial transaction, this doesn't bode well for future dealings. Also, the non-discounted price was $110 for one tshirt, one pair of yoga pants, and a sports bra. Totally lost my interest! I'll never do business with this company.

I purchased some stuff from this brand and paid but after a month I was surprised that I got charged under the hood for an amount twice as much as what I paid, when I verified I found out that I got added i to a subscription without me knowing it!

This is the worst company in the world. They con you into signing up for a "VIP" membership and then they charge you every month and NEVER have your size in anything. They also have a terrible website and you can order stuff and they will send you the wrong stuff and then try to tell you that they sent you what you ordered. THIS COMPANY IS A TOTAL SCAM. Avoid them at all costs...

I signed up a a Black Friday sale and was unaware I had to pay a membership fee, maybe I didn't look hard enough but it's definitely misleading that they are not upfront about that which is insanely frustrating. 2nd they are supposed to send emails apparently before they charge you an didn't receive any. Finally I call to cancel because this is ridiculous I'm not paying $70 a month and yes $70 because I'm Canadian, not the $40-$50 they advertise and don't tell you conversion will be applied, then I speak with someone who says I have $150 worth of credits on my account and I should use that first before I cancel so I say fine might as well then when I try to do just that it STILL finds a way to charge me like wtf saying I need to pay $30 so I call to cancel and this lady was nice at least but she still did try the whole credit thing on me again. Point is no way will I shop here again, very misleading and not worth the $200 I was charged FOR NO PURCHASES

I've been a member with Fabletics since Kate Hudson was on the cover of Self 6 months ago (May 2014). I haven't had a problem skipping months and in case I forget I have my calendar app remind me. I think most of the 1 star reviews are from people that somehow missed that this was a membership program. I feel for them, but I don't think that warrants calling Fabletics a scam. To me, the membership aspect of the company was made pretty clear on the website. Prices next to items are shown at two different prices, one price for VIPs and one "regular" price for non members. I find the auto pay annoying, but that's how membership programs work and their clothes have made it worth it to me.

As a stay at home mom and yogi, I live in work out clothes. I find the quality of items sold by Fabletics to be mostly on par with the big brands like Lulu, but with greater variety and clearer sizing/fit information to accommodate problem areas and varying body types. I love that I can find a top that doesn't squeeze my midsection while still supporting my chest. Plus they are constantly changing what's available on the site so you probably aren't going to show up to your next barre class matching the gal next to you. I find the designs on trend and functional. I just got a baseball tee from them with thumb holes that I LOVE! If you don't have a problem logging in every month and skipping then I think this brand can save you money.

I haven't needed to cancel the membership yet, but I will be on the lookout for the problems that others have faced on here when I do and I'll update my review if I can

I received an email not long ago about how outfits were 75% off so when I clicked the link I saw I could get outfits for 20$ so I figured why not! I read what comes with being a VIP member and I knew that being a VIP member meant being charged 49.95$ a month. But when I received the email today that I had been charged, as or they like to say "credited" 49.95$, I was caught off guard because when I bought that 75% outfit I was AUTOMATICALLY signed up. So I called to cancel and when the lady said why I said that I couldn't even remember ever becoming member so she proceeded to tell me that I was right, I had never signed up but that I automatically became a member because of that purchase.

I understand they are a business, but how is that fair?
I had no reason to take into consideration the fine print because I didn't even know it applied to me!
Love the clothes I did receive, but once I purchase for the credit I currently have, I will no longer be a Fabletics customer.

So being a first time customer, i wasn't sure what sizes I should get so I went with a size that usually works for me, but it was a liitle big, but when I went to exchange, they didnt have in stock any of the fundamental shorts in the size I needed. Its a quality product, i just wish I could wear it i was able to exchange for a different short, but having the size of the short I wanted would've been nice

I have purchased 4 pair of pants a tank and a sports bra. All the products exceeded my expectations and I will be purchasing more in the future. The fit, quality and performance are spot on!

I have purchased quite a few pairs of leggings and a couple of skirts and everything fits perfect! Everything is made from quality materials and still looks like it did the day that it was delivered.

I'm always happy with all my Fabletics outfits. The quality is great and the cloths are always on trend. I have recommended the brand to many friends over the years and will continue to do so!

Shopping online is easy, although a lot of the sale items are usually out of my size, I really enjoy using the site. The clothes quality and fit are usually right on the money! Love fabletics!

I've ordered from Fabletics before and this was my worst experience. I love their products, however, there were many issues. First, an item I ordered was canceled. I didn't find out until later that their reasoning was "inventory error" but this item was still in stock in all sizes. So they told me it was actually going to delay shipping so they canceled it. I would have thought there would be some communication with me, the customer, before someone would be canceled due to delay in shipping. Three of my items shipped but it took forever to arrive. Pitney Bowes is one of the worst shipping companies I've ever dealt with and I don't understand why companies still choose to use them. They never update tracking and everything is always way late. It seems like it always gets stuck "in transit" in Indiana. A week later I get another shipping confirmation for my last item which I didn't receive until after 15 business days from when I placed my order. That prompted a refund but makes me question why my other item had been canceled when this one took too long. Customer service wasn't too helpful. I was given a 20% coupon in my account which I have yet to see. Makes me wary to order again.

I love this brand and their leggings, athletic tops, and bras. I also love how they highlight monthly/quarterly design lines with celebs who inspire them. I have been wearing their leggings for several years. I have branched out to tops and now bras because as a full busted yet fit woman some tops don't cover or fit well. I further support by being a vip member and getting my young teen daughters on board with your products. But recently I have failed to align with your celebrity line promotion in regard to YITTY and the shaping items. I'm looking for the next season of cute leggings and such and they really aren't there to be found. I know fitness is for everyone but i feel shaping products aren't about fitness. Or being fabulously athletic. I can be patient with the promotion to a broader demographic that may not be readily attracted to working out and fitness. But I was initially attached to this brand and products because it fit me. Someone who is active often and in multiple fascists. I look forward to the next line or season of products to come back in line with higher active ladies like me because I absolutely adore the styles and fabrics. The support the leggings provide is top tier. The tops are super cute too.

I like Fabletics's styles and fit for the most part. There are some styles that have clearly cheaper material that either thins or frays.
Zippers in the back of my pants for a pocket where it has been styled to fit something seems like a good idea in theory, but it's never a comfy spot to put something and doesn't fit a whole lot anyway. So it's really just uncomfortable to have a zipper digging into my skin w all the yoga I do lying down flat on my back.
My other issues: having rewards of any kind expire is just so ridiculous to me. I spent a lot of money, my rewards shouldn't expire. I just saw how many points I lost and it's upsetting… That's what's ultimately leading me to cancel my membership. It feels like I'm being taken advantage of and I don't like that for having spent so much money here. Treat your customers better than that!
Also, I can tell by the sales you have that you're overcharging on regularly priced items, and big time! I never buy unless it's a sale. If you're reducing a pair of pants to 17 dollars that I originally got for 80, that tells me I'm being ripped off when I buy regularly priced items. Your customers aren't stupid..

The shipping experience was absolutely terrible, and it's ridiculous that you have to sign up for VIP at checkout you have no choice to have or not have VIP also, VIP is extremely expensive, but I can just pay full price for the leggings

We ordered over a month ago, and still have yet to receive anything. No communication from Fabletics customer service, I finally had to contact them. They just casually said it was still in the warehouse waiting for shipment because of problems with FedEx. I get that some things are out of their control, but so many things are in their control. Like a discount on the next order, or at some point just comping the order, or even just giving some type of credit on the account. Minimum would be keeping me updated on their own so I'm not left wondering what happened to my order. I shouldn't have to contact them if they are having issues, they should be reaching out to me. Having tracking on their shipments automatically given to us would also be helpful. AND when I did contact them and I was worried about returns if something didn't work (being it was so far out from the order date) she said that with my status we could always return for an account credit. UM NO, that's not okay! It's not my fault it's taking now over a month to get to me. If I return something I should get a refund as I normally would have. This may be the last order I place with them.