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Fabletics has a rating of 3.1 stars from 11,784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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I bought the long ones and they are a great fit, super comfortable and look great. And they have pockets! I use them almost every day.
Date of experience: June 3, 2024
I loved my choices. Fabletics doesn't disappoint, I have ordered many items from Fabletics usually workout items.
Date of experience: June 4, 2024
(I would give zero stars if I could)
Please beware when making a purchase and being told to purchase your product you need to sign up for a "free" VIP membership, and that they must apply for to get a discounted price. This is NOT a free membership.
We had a daughter who just moved into college and ordered a pair of leggings, and at checkout she had to sign up for the VIP Membership to get the discounted price listed on the leggings. She was NEVER told this would turn into a $49.95 a month charge on her account if she didn't order every month or she would get charged this amount monthly. She has never ordered any additional products, and now has hundreds of $'s of charges that have been taken out of her bank account.
She is a poor college kid and has now learned the hard way when businesses use sneaky "group VIP, or Membership" processes to get charges out of their customers.
She is now dealing with getting the charges removed from her account, she was told by customer service that they cannot refund any of her money, but was told she could sure order more products to apply towards the money. Please know we will never order again from Fablectics.
Date of experience: April 19, 2018
I bought several items while I was a VIP with this Fabletics company and I can say for the most part when I did order I got my tops and bottoms when I ordered and I still have some of the items others I have given away but its just because of the pandemic and a move we made recently. The company is a good company especially for active wear.
Date of experience: May 26, 2022
Hello Cathy,
Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and services.
Best Regards,
Clark
If the product was any good they wouldn't need to scam you into a reoccurring subscription. Do not purchase unless you want to pay $50 per month for leggings for life.
Date of experience: March 10, 2020
Hello Josephine,
Thank you for writing a review! We're sorry to hear you disliked the VIP Membership! We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best Regards,
Nelle
I love it! It's the best thing since ice cream! Fits really good and very comfortable! I just love it!😍!
Date of experience: June 3, 2024
Highly recommend. I ordered the power hold define leggings and I love them! The fabric is thick and does what the description says hold everything in and doesn't move or roll down when I squat.
Date of experience: April 2, 2023
Hello Ambar,
Thank you so much for sharing your feedback regarding our products. We're glad you love your legging. We always strive to provide our members with the best quality. Have a great day!
Best,
Allison
I have been a customer of. Fabletics since they first started. I love the look and feel of their leggings. Lulu has a great product but for the money and quality…Fabletics has my vote!
Date of experience: February 4, 2023
Hello Angela,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
She was very helpful in finding the last pair of leggings in
My size. It was misplaced and she looked everywhere for it. Found my bra size too. She checked me out. Super sweet gal.
Date of experience: March 1, 2020
Hello Theresa,
Amazing! We sincerely appreciate you sharing your wonderful experience with our Member Services team! Your positive feedback is such a great inspiration for us to continue to work hard in providing the best service and the best products to our dear members. Have a wonderful day!
Best,
Nelle
Never received my purchased items. Contacted the office. They tried to track the package and it was in its way. The items never showed up. And I never got a refund on my purchase either.
Date of experience: May 19, 2022
Hello Alicia,
We appreciate the feedback you shared regarding the status of your order. A representative from our Member Services Team will contact you right away to help you.
Best,
Lia
I enjoy shopping at Fabletics online. The quality of the clothing is very durable, they always have what I want and their customer service is the best. Delivery and exchange are very fast and easy.
Date of experience: December 31, 2021
Hi Tatiana,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Cathy
I love that they have expanded sizing I can fit in. I love the quality and the feel. I think the shipping could be improved. It takes a while longer than other places I've purchased from.
Date of experience: December 1, 2022
Hello Amanda,
Thank you for taking the time to leave a review and your feedback about our shipping service is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
Great, nothing less than awesome. The first order was too small so I called, they placed a new order for a bigger size and I sent the smaller size back with the return label the sent me
Date of experience: July 3, 2022
Hello Prince,
Thank you for the wonderful review and for taking the time to share your awesome experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
I feel like the choices are the same every month with little variety. I've been customer on and off for the past year and a half and everything always looks the same.
Date of experience: January 1, 2023
Hello Holly,
Thank you for taking the time to leave a review. We are very sad to hear that you are not pleased with our selection. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.
Best,
Chad
Been trying to use my vip credits. And when I check out the site always says technical difficulties! Also want to cancel my vip membership and haven't been able to do so!
Date of experience: October 1, 2022
Hello Joshua,
Thank you for taking the time to leave a review. We apologize if you experienced some website technical difficulties and we are saddened to know that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
***EDIT***
I had to come back and drop my 5 star review down to a 1 star review. This site is such a pain in the $#*!. The clothing I got all fit right, and are comfortable. I do wear them a lot. However, trying to cancel your subscription is almost impossible! Luckily my card attached to the account expired and I didn't update it. It's such a pain in the $#*! trying to stay on top of skipping months you don't want to pay.
JUST STAY AWAY. You can find much better deals on Amazon.
************
I just got my first outfit in the mail and put it on right away. It fits PERFECT and is actually quite slimming. I absolutely love it.
I will admit, like others, I did NOT see that I was signing up to be a member in order to get the discount. However, that is because I DID NOT READ the fine print. If you take the time to pay attention and read what you are buying, you would probably really enjoy being a member.
I haven't had to deal with Customer Service yet, so I won't say anything about that. But with a VIP membership, standard shipping is free and my outfit showed up in only a week.
As for the "$49.95 a month", I've set an alert on my phone for the first of every month so I remember to go and either skip that month or pick out my outfit. As long as you remember to do that, you WILL NOT BE CHARGED.
I'm definitely going to keep my membership!
Tip for consumers:
Make sure to read the fine print!!!
Date of experience: August 26, 2014
Please understand that I LOVE MY LEGGINGS, however I do NOT like your WEBSITE. The way it loads is extremely slow. The way it only shows so much before you have to wait for the next section to load seems so 1990s with dial up. The app is not much better. I also struggle with how I can never seem to buy the new releases - even when I get the email and try at 4:30am. Yet, I see people wearing the items on social media all over the place. I thought I was an "Elite" member, but now I cannot even buy anything unless it is the "left overs" that no one else wanted. My size is usually sold out on the 1st of the month. This month I was able to put two outfits in the cart, but could not complete the transaction. I tried for about 30 min! The individual items were still available, however, the outfits were not. I just feel so very disappointed. I feel like there is another level of membership for people who are "influencers" and do a lot of social media posts.- - -which almost feels like false advertising
Date of experience: February 11, 2022
Hello Rhonda,
Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I didn't realize there was a monthly fee. I bought a couple things cheep, which ended up to cost like $200 more than I expected. Not cheep anymore. More expensive than anywhere.
Date of experience: May 1, 2023
Hello Josh,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the monthly charge and prices we offer. Our Member Services Team will reach out to you right away.
Best,
Allison
Website is intuitive and design is simple. The product offering is always being updated and on trend. Cloths are high quality and fit perfect. I purchase the leisure and business casual clothes.
Date of experience: July 1, 2022
Hi Donovan,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
I love the fabric and the leggings are super comfy. They feel amazing when I workout sometimes I just wear them at home lol that's how much I love them. Thank you
Date of experience: May 1, 2020
Hello Karina,
Awesome! We love to hear that you're comfortable with your leggings! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!
Best,
Nelle
The leggings I got where not what I expected. They were more casual wear quality than what I would wear to the gym. They folded down and just didn't have much compression.
Date of experience: March 1, 2021
Hello Clair,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
District manager called me a fag & I was physically assaulted by a Assistant Manager she was promoted days after I was assaulted & HR did absolutely nothing about it & yelled at me over the phone with regional manager saying they do not care that the district manager called me a fag & terminated me right that second
Tip for consumers:
To double think about applying there if you’re another race that is not white because upper management and HR always harass others and they’re all best friends District Manager, Regional Manager & HR
Products used:
I used all men’s they’re all cheaply made and District manager always tells customers that it’s the same Material as Lululemon and I’ve witnessed she’s told customers that they’re from the same manufacturer.
Date of experience: December 1, 2022
Hello Johny,
We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Our Member Services Team will get in touch with you right away.
Best,
Renz
I've had the subscription for years. Everything is always sold out. It is so annoying, nothing is ever in stock. I hate the subscription model. I also don't like the hidden fees
Date of experience: January 1, 2023
Hello Jennifer,
Thank you for sharing your experience with the VIP program and the items we offer online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I love the shorts and joggers I got from fabletics, I highly recommend. However, the t-shirts and quarter zips don't seem to fit me very well. I would definitely recommend sizing up
Date of experience: January 1, 2023
Hello Jared,
Thank you for sharing your experience with the items you purchased. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I enjoy Fabletics workout leggings and sports bras. I really like to be able to skip the months if I need to. I would recommend these products to my friends for sure.
Date of experience: February 11, 2022
Hello Jerri,
We are glad you are enjoying our products and the 'Skip the Month' option! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello S M,
We deeply value your relationship with Fabletics and we are committed to providing you with the highest level of service simply because our members deserve the very best. Our member services team will get in touch with you within 24-48 hours to further assist you.
Best,
Sherry