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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,775 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

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Positive reviews (last 12 months): 52.9%
Positive
1,730
Neutral
280
Negative
1,260
View ratings trends
228
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Reviews (11,775)

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Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user nataliem2176
California
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Used to love this brand but that is fading over time. The quality and options are getting worse. I used to love the cotton t shirt packs but can not see that an option with the current bundle or VIP credit options. I wish the material was more natural and I wish the products weren't made in Asia. The styles are no longer as appealing. I hope things go back to how they were.

Date of experience: January 1, 2025

Thumbnail of user lisak4148
California
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I find shopping on fabletics confusing from a pricing standpoint. I am a member and I have no idea what I'm paying. The site says one thing for members pricing and the checkout says something else. I don't like it at all so I'm going to cancel the membership.

Date of experience: January 1, 2025

Thumbnail of user desirees356
New York
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I received an email stating that my reward points would expire soon and that I should hurry into the nearest store or order online to make a purchase. I personally still like to shop on store because I like to try the items on. The store carried a very low inventory in a lot of styles, I looked online and saw the same issue and when I asked an associate when the item would be restocked, the answer was "never" and so I was forced to make purchases on items I did not love or really find necessary, this was very disappointing

Date of experience: January 1, 2025

Thumbnail of user brittac12
Colorado
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

I have been buying fabletics leggings for years. I really love the power hold leggings and now the new flare leggings. The two biggest complaints I have are: one, they seem to go through periods where their inventory is really low and it's almost impossible to find my size (size small) in any of their leggings, and two, the power hold leggings just dont seem to hold up as well as they did a few years go. The power hold material itself seems to be the same but the stitching seems to have changed and comes apart after just a few months (which can obviously put you in some seriously embarrassing situations at the gym).

Date of experience: January 4, 2025

Thumbnail of user kylieh143
Pennsylvania
1 review
0 helpful votes
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January 15th, 2025
Verified purchase

I absolutely love the quality of all the items i have purchased from fabletics! The sizing is just right. I'm 5'3 and 92 lbs and i get xs in pants and they fit absolutely perfect. It's hard to find leggings that fit the way i like but fabletics has just what i need. I'm very pleased.

Date of experience: January 5, 2025

Thumbnail of user elizabeths5943
Washington
1 review
0 helpful votes
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January 15th, 2025
Verified purchase

It doesn't make sense to me why I would spend $60 for a credit when that item is &35 in the store. So my membership lets me pay double? It should be minimum the amount of the actual credit. That just makes no sense to me.

Date of experience: January 1, 2025

Thumbnail of user hectorc646
California
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

Company has horrible business practice.
Canceled membership monthly auto pay and have plenty of funds after years of payments and they don't give me any VIP discounts now with money PREVIOUSLY collected. They also take your money if not used in a certain time frame. Absolutely uncalled for. Will never, ever buy from this place again. Called and Wrote them a letter and never heard back from them. Please, check with others. There's alot of people that think this is robbery

Date of experience: January 4, 2025

Thumbnail of user kristine244
Kristin E.
Illinois
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I tried several different styles, but all of them were cut so they were very tight in the calf and bigger in the legs and rear so they constantly sag and need to be pulled up. Athletic women have bigger calves so it would be nice if your leggings were more proportionate, with more room in the calf and tighter thigh and waist.

Date of experience: January 1, 2025

Thumbnail of user lauries1461
Virginia
1 review
0 helpful votes
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January 15th, 2025
Verified purchase

I am a senior and love the fit and comfort of the Fabletics exercise clothes. I can move easily in them but more importantly I feel fit wearing them. I didn't know the tee tops came in different colors so I only ordered black. Next time I will explore other colors.

Date of experience: January 5, 2025

Thumbnail of user ec570
California
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Customer service sucks. Online guy told me wrong information just to funnel me into the store. Store guy gave me wrong info again. Ended up in a full return which was never communicated to me. Waste of time and gas.

Date of experience: January 1, 2025

Thumbnail of user annab348
Illinois
2 reviews
0 helpful votes
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January 11th, 2025
Verified purchase

I ordered but had NO idea you were going to be charging me monthly fees in the future. I was NOT happy about that. Too bad because it's a nice product. I would order one on one with NO future fees if you had that.

Date of experience: January 1, 2025

Thumbnail of user haroldv613
New Hampshire
1 review
0 helpful votes
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January 15th, 2025
Verified purchase

I love the things I actually buy from Fabletics. I hate having to "skip the month" within the first few days every month to avoid getting charged for "a credit" rather than actually just paying for something when I order it.

Date of experience: January 5, 2025

Thumbnail of user hollyw776
Michigan
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

Your website experience is terrible on my mobile phone. Pages won't load. It freezes often. I don't have a computer and do all my business by mobile phone. Yours is the only website that I have had problems with.

Date of experience: January 2, 2025

Thumbnail of user sallieh36
Ohio
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I have spent hundred (if not a couple thousand) dollars in the 3 months that I have been a member. I have found once the employees know you're a member you will be ignored in the store. I also have received a damaged product (under $35 value) and they have yet to replace or exchange the order. The order shows 'pending' and has been that way for at least 3 weeks. Totally missed me being able to gift the item. I will not be staying a member. This is not proving to be a worthwhile purchase. The frustration outweighs the benefit.

Date of experience: January 1, 2025

Thumbnail of user jilld936
Washington
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Hard to find things.

Most of what I want is out of stock once I became a member.

Opting out monthly is purposely tricky.

This is a terrible gimmick overall and I'm irritated by the site and app experience.

Date of experience: January 1, 2025

Thumbnail of user martham2589
Florida
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

I guess because of the "offer" the quality it is not as good as it should, compared if i ever paid full price. In addition, I requested not to charge me with the membership fee and they continue doing it.
I will not buy in a company that i have to pay membership for

Date of experience: January 2, 2025

Thumbnail of user mattr1300
Texas
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I love the clothes. I continue to buy them. They're great. Butt, not really happy. Part of that reason is that monthly membership payment is $70. There's really not an easy way to stop it, although you can remember to pause it month after month. The site constantly has sales, which I suppose is good. The problem is that if you get a member credit because you didn't purchase that month and you buy a sale item (say, pants are half price for $35), it's best to not use the $70 member credit. But, even the sale items are one member credit. Well, that means either I have to pay the $35 plus shipping or I'm losing $35 from what I paid for membership. It really feels scammy.

Date of experience: January 1, 2025

Thumbnail of user amalachukwul
California
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

It took over a month to receive my order—the company sent it multiple times to the wrong address, though it was corrected several times. It has also been challenging to find out how to cancel my subscription to Fabletics, even though I was subscribed without my consent. It was automatic when you used a first-time discount code. Such a money scam!

Date of experience: January 4, 2025

Thumbnail of user davidr10777
Nevada
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

I became a member and ordered some clothes including a fleece sweater. The sweater was very warm and met my expectations in that category. The zipper however got stuck after a few times of being worn which was a disappointment. I did not find anything else so ordered a dress in size M but a size L was delivered. Once I got the dress in the mail I cancelled my membership and later realized it was the wrong size. The dress was purchased with the VIP credit I had in my account. I wanted the dress as a gift but it was the wrong size and had to resort for something else. I returned the dress a couple of weeks ago and have not hear anything since. The customer service provided by Jorge was good but was not happy with the shipment and how its being handled.

Date of experience: January 4, 2025

Thumbnail of user kevinh4880
New York
1 review
0 helpful votes
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January 17th, 2025
Verified purchase

When shopping the site, you never know items are out of stock until you select, put in cart, and then are told item is out of stock. Make it so I dont have to select it first. Seems out of stock a lot.

Date of experience: January 6, 2025

Thumbnail of user caitlinp154
California
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I feel that the quality has gone down over the years and I don't wear the new ones I bought recently. I also returned one item that I used a credit on and never received that credit back after the return. Very disappointed and will not be purchasing again

Date of experience: January 1, 2025

Thumbnail of user conniec1528
Kentucky
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I tried several times on line to cancel. I finally called and asked to unsubscribe but was still charged for the next month. I had to remove my permission for PayPal to withdraw money from my account.

Date of experience: January 1, 2025

Thumbnail of user johnk11010
Florida
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Quality of clothing is great! Order fulfillment and item availability (e.g. Size and color) could use a little work Particularly in the area of sale items. Also, regularly priced items are a little spendy. It is great clothing but I'm up in the air about continuing to spend my money here.

Date of experience: January 1, 2025

Thumbnail of user rachelc2461
New Mexico
1 review
0 helpful votes
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January 17th, 2025
Verified purchase

For the most part, all my order was great. There was a bodysuit, that I followed the guide chart. Yet, it was smaller and did not fit. Being the it was on sale I could not return. So that was a bit disappointing.

Date of experience: January 5, 2025

Thumbnail of user davidt6726
Maryland
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

You're basically paying retail price just like you would at a walk in sports store. The quality is decent but not mind blowing. The membership aspect of the brand is dumb. It's just a disguised discount. They discount you at the front. But they charge you in the back end with the membership, multiple times a month. So at the end you pay the same as retail if not more because the membership keeps going until you cut it off.

Date of experience: January 1, 2025

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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