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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

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Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user marzw
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I ordered some pants. I waited for the pants. Got an email saying my order cancellation was complete. I never canceled my order and they were out of the pants when I went to reorder. If they run out of something then just say that. Stop this bogus "your cancellation is complete" crap. I've had other issues with my orders over the years. They don't seem concerned about improving that.

Date of experience: October 1, 2024

Thumbnail of user markr5975
Texas
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

Ships immediately, great quality. Awesome experience dealing with the company.

Date of experience: December 10, 2024

Thumbnail of user brianner26
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I love the leggings and bras. Always great fits and colors, been wearing them for years and will continue to. I can't stand the site, however. And this is the reason for my bad review, because it makes me not want be a member of Fabletics. The prompts to purchase more before I check out is super annoying and aggressively tacky. The bugginess while navigating the site is time consuming and frustrating.

Date of experience: October 1, 2024

Thumbnail of user gailf403
Oregon
2 reviews
0 helpful votes
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November 16th, 2024
Verified purchase

This site makes it so easy to order. I love the products they offer. The prices are very competitive. The quality is outstanding.

Date of experience: November 6, 2024

Thumbnail of user markl3749
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase
• Updated review

The Fabletics experience is just fantastic. Great customer service all around and so easy to make returns or exchanges. The products are great - and at a fraction of the cost of other athletic/athleisure wear. Being a VIP member is easy and convenient, and unlocks a whole host of benefits. I love the designs, fit and quality. I always look forward to the new product drops - especially since my favorite items sell out so quickly!

Date of experience: October 1, 2024

Love the products!
July 11th, 2024
Verified purchase
• Previous review

I love the Fabletics Men products - am branching out into the shirts a little more. The One Shorts are amazing all around! Just wish that you'd have more in stock. The limited stock goes so quickly, and then it's gone. But your One shorts are quickly outnumbering the high-end, expensive shorts in my drawer, and I usually get compliments on them! AND - your customer service is amazing. Making returns or exchanges is so easy!

Date of experience: July 1, 2024

Thumbnail of user tanyal489
Colorado
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

I like Fabletics and appreciate the deals, but always feel like its a "got ya" when I forget to SKIP.

Date of experience: December 5, 2024

Thumbnail of user deborahs5200
Georgia
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

The site is too busy. Why do you need 50 characters to understand what can be said in less? Just like the site TOO MUCH UNNECESSARY STUFF!

Date of experience: December 1, 2024

Thumbnail of user alfredm423
Virginia
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Sizing was a bit off. Will return them.I purchased a different color to what I had purchased in the past and they fit differently..

Date of experience: November 4, 2024

Thumbnail of user chrisp4329
AG
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Can't get enough of my Fabletics. Even when I don't need I buy 😁

Date of experience: December 5, 2024

Thumbnail of user chrissyh99
Oregon
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

After being a Fabletics member for only a few short months I cancelled. Though they say they are size inclusive the items I received had to be ordered 2 sizes larger then what I typically wear. Additionally, the 3 months worth of credits I had accumulated don't seem to be able to be used. Items are shipped to addresses not on my account, or never received, credits not refunded, it was a whole mess really. Sad because I wanted to love it.

Date of experience: September 27, 2024

Thumbnail of user kaylat872
Guam
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

The only reason for this is because none of my recent orders made it to me. I still have hope for my future orders so there's that.

Date of experience: November 7, 2024

Thumbnail of user travedaw
Mississippi
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I love Fabletics! Everything I have gotten has great and it also fits perfect. I was skeptical about what size to get since I've lost some weight but I guessed my size right on the money. I also love how the leggings suck in my tummy and also allow me to exercise and be comfortable.

Date of experience: October 1, 2024

Thumbnail of user melissap3096
Ohio
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

I love the leggings! I dislike having to join, then cancel. Time consuming. I am horrible at skipping a month…always forget!

Date of experience: November 7, 2024

Thumbnail of user jonathnd
Ohio
1 review
0 helpful votes
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December 19th, 2024
Verified purchase

Charged me $300 and can't find my account. Absolutely a scam.

Date of experience: December 9, 2024

Thumbnail of user johnl7766
California
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

I've always found the staff to be very helpful in the store but hesitant to order online since sizing can be very different from item to item. Also, my nearest store closed so I probably will cancel my subscription.

Date of experience: October 3, 2024

Thumbnail of user heinem
California
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Every time I put an order through and the site identifies there's stock of the item I am ordering and then I will get confirmation that everything has been ordered. A couple of days later, like clockwork, my order will get cancelled for "out of stock" reason and apparently the warehouse it is shipping from is out of stock…and I will always try to put another order through and that one tends to go through with no issues!…I am not doing that anymore….FABLETICS has gone to crap with their service.

Date of experience: October 4, 2024

Thumbnail of user hollys914
Oklahoma
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

I love logging in and seeing multiple credits waiting for me. I know I have essentially prepaid for clothes but... girl math=free leggings! Love the compression and buttery soft feel on the leggings. Tops are hit and miss for my taste.

Date of experience: October 3, 2024

Thumbnail of user margaretw1844
Ohio
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Bring back the monetary credit instead of just giving a credit. I will be canceling my membership because you have so many salesmen and I cannot take advantage. I'm not going to use a credit that I paid $59 for to purchase an item that's on sale for $20. When o first joined I would get to use the dollar amount. Not happy about that so I will be cancelling my subscription

Date of experience: October 1, 2024

Thumbnail of user lucindah106
Washington
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

The quality of your leggings have gone downhill and cheap in last year or so. They don't fit the same, thin weaker fabric and they fray at seams…

Date of experience: November 4, 2024

Thumbnail of user kaylynk11
Wisconsin
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The customer service and shipping was terrible. The quality of the items was fine, but the zipper on the top is either open or closed. You can't have it partly open or it opens all the way. I will personally never order from Fabletics again.

Date of experience: October 1, 2024

Thumbnail of user lindseyh387
Maryland
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I ordered my husband some pants and shirts for work. The shirts were okay, but the pants were very cheap. One pair ripped while he was putting them on for the first time, and the second pair was just way to small and not accurate to the normal men's pant sizes. Waste of money.

Date of experience: October 1, 2024

Thumbnail of user ms1711
Kentucky
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I knew that when I started with Fabletics that I would have to skip the month sometimes so as not to purchase every month, but I wish that there was a reminder email that came out indicating I would be charged in the next few days for the month. Also, there are sometimes limited selection of colors, sizes when I find a deal I finally like. But, the biggest issue is that the credits expire after a year, and again, no warning email. It feels very frustrating I've been charged and spent money but I've lost that money after a year because I only choose to purchase when we really need something.

Date of experience: October 4, 2024

Thumbnail of user meganc1005
Pennsylvania
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Love my Fabletics but as a member I see items in the stores or advertised on social media that are not available. It's disappointing to not be able to get the items you want as a long term member but they seem to be available to new members. Also on the website, you should be able to search by features. For example, I would like to search form compression shorts with pockets.

Date of experience: October 1, 2024

Thumbnail of user debras2613
Colorado
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I have tried to attain a two piece set for quite a while now. The original shipment the top did not match the jumper so I was encouraged by customer service to return it and once the top was received, they would ship me a new one so that the color would match. The second time Ended. Up the same way and the color did not match so again I returned it however, the replacement top was not shipped automatically. At this point, I have a jumper with no top to go with it. I chatted with customer service yesterday and hopefully a new top is on its way out and a new color that will contrast the original jumper. I have spent way too much time on this, and I'm no longer interested in Fabletics at all

Date of experience: October 1, 2024

Thumbnail of user barbarap2686
Florida
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I buy these shorts for my son and he loves them. They fit true to size and he loves that the inseam can be ordered in different lengths and the waistband is wide, comfortable and doesn't pinch around his waist. He has over 10 pairs of shorts and wants me to order more.

Date of experience: October 1, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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