Fabletics

I love the website in the app and all of the clothes are fantastic but every time I order something online something goes wrong whether the item was oversold or backstocked or lost in the mail.

I was very excited to try them hearing great things about you guys. I ordered a large and I wear a medium/large usually and they were a very small fit and I wasn't impressed at all..

I have ordered the Powerhold leggings several times in a variety of colors and love them. This legging is my absolute favorite and I will order more when they restock with more colors in mysize.

Seriously love the leggings. Need to cancel and they make you call in. The automated help ends the call EVERYTIME I try to cancel. The worst business practice.

I have the VIP membership so I get a credit every month and I love the selection that fabletics have and their great deals and sales. I strongly recommend them!

It is easy to shop and order. The quality is great I have stuff that I order3 years ago and it still looks brand new. Their sizing is true. I will continue to shop from here

I was charged with three credits and I didnt know that. And also it was so hard to get my refund back. They only refunded 2 credits back (worth $99 something). That's after one phone call and another online chat. One told me i can only have one refund back and the chat told me i can have two refund back. I had to purchase for the one credit which i did. I canceled my VIP membership after purchasing and they still have my credit card information and there is no way to delete it by yourself.! I had to chat with them again to delete that. It wasted so much of time and energy just to resolve that. It's a terrible business model taking advantage of their clients! DO NO BUY ANYTHING FROM THEM! YOU ARE SIGNING UP FOR SOMETHING YOU DONT WANT. $24 FOR TWO LEGGINGS ADS IS so appealing but LADIES! READ EVERY WORD THEY HAVE ON THEIR WEB WHEN YOU SIGN UO!

Love everything I've purchased so far. I don't totally understand the VIP process yet but I'll figure it out.

Love the quality of their products! It is always shipped on time. It's always what I expect it will be, never disappointed!

I have never felt the need to leave a review for a company like this, but the customer service with Fabletics is pretty awful. Like many others, I was intrigued by the "2 for $24" offer that they use to get you to sign up for their VIP membership. I have signed up for one of these before (AdoreMe), so I was aware of the "skip or be charged" deal. Unlike AdoreMe, however, it is ridiculously difficult to cancel your membership and get a refund of the $49.95 membership credit, should you forget to skip the month. I had even called to cancel my membership, but was still charged the fee. When I used the online chat to try to get a refund of the membership charge, I was told that there was no record of me cancelling and that I would not be refunded. Because my credit card had already been charged, the "money had been turned into membership credits," and there was no way that I would be getting my money back. Luckily, I had researched this beforeb so I knew that people had been issued refunds, and I decided to call instead. To his credit, the man that I spoke to on the phone was very helpful. He apologized and issued me the refund almost immediately. The quality of customer service is inconsistent at best. While the clothes I received were okay, the misinformation that I was given and condescending tone of the chat were really enough to make me never want to purchase from this company again.

I got there leggings nd I literally loved it soooo very much
I am gonna get more n more leggings from fabletics n for sure recommend it to all my friends

The branding, the advertising, and the actual products are my favorite.
The best sports bras, leggings(high waisted is the best)

I have been a customer for a while and I love them! Their products maintain really well over time. Love their leggins, shorts and sports bras. I'd recommend!

The quality is good. There is a short inseam that is offered. My negative is you have to subscribe and that's 50 bucks a month. That's pricey and you only get 1 credit.

So I messed up my exchange and couldn't print my shipping label and the lovely lady I spoke with had the issue resolved within minutes. And she was so pleasant to speak with.

The website is not user friendly, and unless you are super tiny or super large, you will find VERY little in your size--small and medium seem to consistently sell out really quickly

Nearly impossible to cancel your subscription. Sat on the phone on hold for 3 hours trying to cancel. Wouldn't recommend unless you literally cancel your card after using your deal 2 for $24.

The price of the membership has increased and the styles have declined. I feel I get a better deal by skipping each month and ordering peices separately and still receiving the membership discount

Ordering process is fair
Shipping took forever
Received product/Way to small to wear
Return process was fair
Received next size larger/WAY to big
Would not accept return
Entire process took an entire month and ended up throwing product away due to not fitting and wouldn't accept return

Wasn't what I thought I was getting, and I was automatically enrolled in the VIP with a monthly fee even though I said not too. I will never buy from there again, I will continue with pop fit they've always treated me like a VIP.

I have not made any purchases in the last 30days. The last purchase I had was in May. I do not understand why I am being asked for a review in June. Has someone hacked my account?

So the first few months maybe even up to a year I received emails to remind me that it was time to buy or skip. Then the emails quit coming. At first I thought maybe it went into SPAM folder and I just missed it no biggie. Then the next time it happened I called and told them I did not receive the reminder email and they were kind enough to credit my account. So far all is well. I made a note on my calendar to check Inbox/SPAM/Junk all folders between the 1st - 5th of each month - no emails, I called and was told my provider must be blocking? Funny thing though I ALWAYS received an email to confirm a purchase. So I let time rock on and again missed a month so got charged. Again went through all folders - no reminder email. So I called and cancelled. Interestingly enough - I received the cancellation email. Now I am receiving all sorts of promotional emails from them. Hmmmm, no reminder emails, yet somehow all promotional emails come through to my INBOX... Sorry Fabletics but I am pretty sure that is intentional way to getting people to purchase.

SO interestingly enough, since I cancelled my account, I have no problem receiving emails from them and yet reminder emails never could make it through. Plus I can buy just as cute, if not cuter, outfits at Target that are the same price or less.

Poor customer support, couldn't exchange pants that were ill-fitting. Way too expensive for the material used. Won't be returning.