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Fabletics has a rating of 3.1 stars from 11,783 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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I like the product, so why the gimmicks with subscriptions? Just let me purchase when I want to purchase.
Date of experience: May 6, 2024
The things I boughted does not fited was very dislike and the way you treated to me was not good… then I boughted againg and several days later you cancelled mynorder without not reason… So I want to quit my membership with you
Date of experience: May 2, 2023
Ordered a medium, received a small. Return process took weeks and guess what size they sent AGAIN. Plus they run super small
Date of experience: May 3, 2024
Signed up for my "great deal" of 2 leggings for $24, not realizing I would only have an hour to use that coupon. Did not like the pressured feeling as I scrambled to quickly decide which leggings to order. Had I had more time, able to do more research, I would have realized they ran small, but I didn't so the first leggings I got were too small. Was able to exchange after talking to someone overseas that was extremely hard to understand. Waited a couple weeks to get the 2nd attempt, one pair I didn't love, but I did love the other, BUT, it started to fall apart within just a couple weeks of limited use. Called to exchange and had the hardest time trying to understand and be understood by the person overseas. Waited forever for my exchange, and when it arrived, it wasn't the same leggings, it was another pair that I hadn't cared for. Called to try to straighten that out and was told that the leggings I loved had been discontinued. I had to choose a different pair to exchange again, hoping that I would like them better (I don't and also had to wait weeks again for them to arrive). So now, 4 months in, I have two pair of leggings I am not crazy about, not expecting them to last long, and it is too much hassle trying to get someone that has a clue what you are trying to say. As I called to cancel I discovered that they just brought back the leggings I had loved. Would like to have those but NOT worth the headache to deal with Fabletics again!
Date of experience: February 3, 2020
I have tried TWICE to take advantage of the 5 for 1 credit or 5 for $20 promotions and it does not work.
Very disappointed.
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 8, 2024
Hello Dawn,
Thank you for writing a review. We value your feedback on the promotions we offer. We would like to address your concern and our Member Services Team will reach out to you right away.
Best,
Allison
Great utility and fit for the 3 shorts I bought. I the underwear were not great as the seams are annoying.
Date of experience: May 6, 2024
Not a fan. Signed up for VIP for my wife and we can never find anything in our size. Cool clothes but nothing is available.
Date of experience: May 4, 2023
Hello Joseph,
It is with great regret that we received your feedback regarding the selections we have. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
The shorts fit nice on me but, the East ban folded over from a small beer belly I have. Doesn't look good at all!
Date of experience: August 3, 2022
Hello Robert,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Don't deal with them! The entire operation us a sham, a hoax and nothing less. Customer service lied to me about my refund. Stay away
Date of experience: May 9, 2017
I love the products, super soft materials. The only complaint is that not enough quantities of items, they sell out and never come back in stock.
Date of experience: December 8, 2021
Hello Dawn,
Thank you for writing a review! We are continuously striving to satisfy our member's needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
I've been ordering from Fabletics for over a year now and all of their products are high quality and fit well. I have no complaints.
Date of experience: February 25, 2022
Hello Heather,
We are happy your items are a perfect fit! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!
Best,
Zeth
All items I've received have been great. Surprised at the bra's fitting well, although I will say I am between sizes and wish they were adjustable.
Date of experience: April 19, 2022
Hello Mary,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,
Zeth
All were very nice people and welcoming. When I needed their help finding a size, they got right to it. Also, they mentioned some amazing deals!
Date of experience: October 1, 2023
Hello Acita,
Thanks a lot for the shout out! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Mary
I am more than happy with every purchase I have made from Fabletics. The pieces are all top quality and very flattering to my body type.
Date of experience: October 1, 2019
Hello Michell,
Thank you for trusting us! Together with our professional team, we promise to do our very best to cater every FABshionista needs of our members like you! Have a fabulous day!
XO,
Ivy
Everything in my order was cancelled expected one item. After paying tax and shipping to Aus, it's so expensive and not worth the cost.
Date of experience: May 23, 2022
Hello Lea-Anne,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
They just didn't fit my body, and I'm not huge. Returning them was fine, but joining a VIP club was more work to leave than join.
Date of experience: March 20, 2018
The shorts are nice, but you should not need a stupid expensive subscription to buy them on sale. It feels like a scam.
Date of experience: October 4, 2023
Hello Andrew,
Thank you for sharing your experience with our item and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Took me so long to sign up for the VIP membership. Finally got it on, got my clothes and I felt like they were that of a 1980's polyester nightmare.
Date of experience: May 26, 2022
Hello Logan,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our website and products. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Everything seems like it is great quality and for the price it just cant be beat I am in love! Fabletics has changed my gym style forever!
Date of experience: March 20, 2018
Hello Joanna,
Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!
XO,
Sherry
I thought I was just buying 2 shirts not signing up for $54 per month vip bs! Dont order from them online they trick you!
Date of experience: July 13, 2022
Hello Ross,
Thank you for taking the time to let us know your thoughts about our VIP-intro offer. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I got the 2 leggings for $24 offer when I signed up as a VIP member. Neither pair of leggings fit me right so I had to return them. I expected to be able to access the 2 for $24 deal since I wasn't able to find something that worked initially. Now I can't access that deal and have $24 credit towards any one of their other ridiculously-priced items. Even when things are "60% off," the prices are still outrageous and usually the items on sale aren't even the good ones. I signed up because everyone swore by Fabletics and I've honestly only been disappointed. Now I see the 2 for $24 ads on all of my social media apps, but they're literally only for new VIP members, which I'm not any longer. So I'm sitting on a $24 credit that I can't use because I no longer qualify for the deal, even when the deal comes up for current VIP members the selection available is terrible, and I can't justify spending $50 more on top of the credit on a single pair of leggings. Long story short, being a VIP member now is more of a hassle and a disappointment and I kind of wish I didn't bother signing up at all.
Date of experience: January 1, 2023
Hello Christine,
Thank you for sharing your experience with the VIP program and the deals we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I love the products but shipping is a major issue. Waiting three weeks to receive merchandise in this day and age is completely unacceptable
Date of experience: July 1, 2023
Hello Robert,
Thank you for taking the time to leave a review. We are sad to know about your negative experience with our shipping service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I love the clothes. Amazing deals but unfortunately I'm a tall person and tops in general don't fit me well. Tall sizes need to be offered!
Date of experience: October 1, 2022
Hello Daniel,
Thank you for sharing your experience with our products and the deals we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
The pockets are great. They fit my phone and it's case perfectly. The length is a little long for me but I am really short so I'm okay with that.
Date of experience: March 12, 2019
Hello Katie,
Thanks for the feedback! We value your trust in Fabletics, and we will do our best to always meet your service expectations. Keep slayin' in your FAB items!
XO,
Ivy
It would be better if the pants were offered with specific waist sizes. My pair of "medium" pants are too tight, can't wear 'em.
Date of experience: May 31, 2022
Hello Timothy,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Sonja,
Thank you for bringing this to our attention! We strive to provide excellent member service, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this issue. Our Member Services team will be contacting you within 48 hours to assist you.
Best,
Nelle