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Fabletics has a rating of 3.1 stars from 11,783 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Won't be wasting my money on these again. And I can't type 100 characters because thats all I have to say!
Date of experience: July 6, 2019
Never received my order. When contacted the company, I was told to contact the post office. Basically out of their hands.
Date of experience: August 21, 2023
Hello Autumn,
It is with great regret that we received your feedback regarding your purchase. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Cannot fill order, missing packages, wrong sizes sent, terrible customer service, terrible help if you can even call it that. 0/10
Date of experience: November 1, 2022
Hello Emily,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I love my new workout gear. The fabric is perfect and extremely well made. I don't buy leggings from anyone else.
Date of experience: March 20, 2018
Hello Marissa,
Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!
XO,
Sherry
I absolutely love fabletics! Great quality, cute, and comfortable pieces that stand the test of time! One of my favourite brands!
Date of experience: November 1, 2022
Hello Claire,
Thank you so much for loving our brand! We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
The leggings that I purchased as a gift for my wife have poor quality and are coming apart at the seams
Date of experience: November 1, 2022
Hello James,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I love Fabletics because the make clothing for a variety of sizes and they use pretty material. There hip and sassy.
Date of experience: November 1, 2022
Hello Patricia,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
I love my shirts because they are breathable. I purchased 2 pair of leggings. The fit great and look amazing on.
Date of experience: August 1, 2022
Hello Betty,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I was honestly blown away by the quality of these leggings / sports bra / t-shirts. I will for sure be buying more!
Date of experience: March 1, 2023
Hello Ashley,
Thank you for trusting us to be your source for top-quality items. We value your kind expressions of appreciation and are incredibly grateful for doing business with you.
Best,
Allison
I got an email saying "thanks for your recent purchase" & asking to review them. I didn't not purchase anything recently.
Date of experience: May 1, 2020
Hello Elisa,
Thank you for writing a review! We would love to assist you further with the concern you had with the email you receive. A representative from our Member Services Team will email you within 48 hours.
Best,
Dean
I love the comfort and fit of these leggings! They always look great whether they are brand new or years old.
Date of experience: March 1, 2023
Hello Beth,
We’re so glad to know you're satisfied with our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Order 3 pairs of the same shorts, 1 of them is significantly bigger than others. They won't respond to my emails
Date of experience: June 4, 2022
Hello Dustin,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,
Zeth
Customer service is A1. Thank you! Spoke to a young lady a few times they always give me an extra discount.
Date of experience: August 1, 2022
Hi Isabel,
We love you and your wonderful review! It is great to know that you are happy and satisfied with our service. It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Tina
I spent a lot of money, leggings did not fit well, tops were to short, credits expired, I regret having subscribed.
Date of experience: May 2, 2023
Hello Amy,
We regretfully note that we received your feedback regarding the VIP program. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Everything I purchase fits well and comfortable. So many wonderful items to choose from.
Actually hard to pic my favorite piece.
Date of experience: July 1, 2022
Hello Laura,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
The pants are amazing, I just wish I would have bought a smaller size! Will def be buying another pair soon!
Date of experience: June 28, 2019
Hello Andrea,
Thank you for sharing your feedback! We always like to know what our members are thinking so we know where to improve. If you ever need anything, let us know! We’re available 24/7 by phone and Live Chat from 6am - 6pm (PST) 7 days a week.
Best,
Ivy
I wish you offered more competitive prices. The cost of items are so overpriced and the sales percentages could be bigger.
Date of experience: May 13, 2022
Hello Lee-Ann,
We always aim to deliver products of good quality at a reasonable price. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
The clothing is great and very affordable. I buy for not only myself but my daughter, sons and husband as well.
Date of experience: March 4, 2023
Hello Rorie,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I love the outfits and prices! Everything that I have purchased has been great! Never returned or exchanged a purchase yet!
Date of experience: September 4, 2022
Hi Cynthia,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Tina
I have only ordered clothes for my 8 year old daughter. I am very impressed by the style, quality and, affordability.
Date of experience: February 2, 2023
Hello Neville,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Everytime we order something it takes weeks to get our order. I am very happy with the products once they arrive.
Date of experience: May 1, 2021
Hello Barbara,
Thank you for the positive feedback! We are happy to know that you love our products and services!
Best,
Jane
Hole in leggings and wrong size Sherpa came in. Not even worth the haste to deal with sending back. Very annoyed.
Date of experience: October 5, 2020
Hello Cassie,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
I have been using products from fabletics for over a year and it was a Quality purchase at an affordable price.
Date of experience: December 10, 2022
Hello Mohan,
Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day!
Best,
Renz
Every item I've purchased has been perfect fitting, non-sagging, firm-holding, non-shrinking when washed. I love it all. I will buy more!
Date of experience: May 19, 2022
Hello Rene,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!
Best,
Lia
This is an update from my previous review. I was advised to comment after few who suggested that both my daughter and I 'are stupid' for not seeing that VIP membership is included with purchases from this site.
First, the good news: My daughter was unable to get a refund from Fabletics, nor would they agree to cancel her VIP-for-Life membership. However, it appears that the banks here in the UK have been inundated with complaints about this site. As soon as she mentioned 'Fabletics' they understood and both fully refunded her and blocked further attempts by Fabletics to take her money.
Now, to respond to those (possibly Fabletics employees?) who claim that the site makes it clear that VIP membership is clearly stated. Well, when I first went through the site (as a potential new member), the VIP membership was an option though it didn't state that they were to take money regularly. Not selecting this option it was then presented as free with your first purchase! - So I could see why my daughter was fooled. It is true, that if you search the site and read the terms and conditions, it does state that membership costs. However, this is not made clear until you have become a member. Once hooked the site becomes much clearer - I guess this is achieved by cookies? - Suddenly these details are all over the page! Hmmm. If that makes us stupid - I'll take the criticism. Personally, I think we were just not suspicious enough. Because this site was advertised on the TV, we assumed that it maintained reasonable standards.
So, unless you are spending considerable amounts on clothing every month for the rest of your life, and all from this one outlet, you are unlikely to save any money at all by enrolling in this 'VIP Membership' - Try buying without being 'gifted it' does not seem like an option.
My advice, if you have given your bank or card details to this outfit - Contact your bank / card issuer and cancel further payments. Request a refund too, for any months you have been charged but have not made a purchase.
Richard T Weston (author)
Tip for consumers:
Avoid
Date of experience: November 9, 2015
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Linda,
We strive to provide excellent member service, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this issue and someone from our Member Services Team will be contacting you within 48 hours to assist you.
Best,
Ivy