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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user lorenzop123
New York
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

Just bad, bloated website with made up promo depending on the page

Date of experience: December 4, 2024

Thumbnail of user kimberlys4369
Michigan
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

Lots of selection and great sale prices! Easy to navigate the website.

Date of experience: December 4, 2024

Thumbnail of user jayned181
Florida
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

Will order again - they clarified the membership plan when I called customer service

Date of experience: December 4, 2024

Thumbnail of user jamees8
Illinois
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I dislike that it is difficult to skip months. I know I get an email, but it is difficult to navigate once you get there.
Also when you run sales, you are always way out of stock on stuff. I get that things sell out quickly, but the item should be removed from the site.

Date of experience: October 1, 2024

Thumbnail of user michelles4844
District of Columbia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Less than one month of signing up for VIP, the price went up $10/ month. The VIP credit does not include tax and tariff. Adding tariff in addition to tax is unnecessary. It should be worked into he price of the garment. Company seems to nickel and dime you. Canceled my membership.

Date of experience: October 1, 2024

Thumbnail of user micheleh757
Thailand
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Any time I have used Fabletics' website, app or even have contact with customer service everything has been an absolute breeze. The site and app are easy to maneuver and customer service reps are so helpful and nice!

Date of experience: October 3, 2024

Thumbnail of user abrahama147
Virginia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Amazing quality and variety of products, I've been ordering from Fabletics for the last couple of years and tried multiple products it is all proved that the fabric is amazing and holding for while now.

Date of experience: October 1, 2024

Thumbnail of user shawnm1994
Washington
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

The experience was effortless website was easy to use

Date of experience: December 3, 2024

Thumbnail of user janets2761
Ohio
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I didn't like that money from my account was taken without any PRIOR notification. I should have a choice whether to join the membership or not. I chose not to join membership. Otherwise love the items I bought.

Date of experience: October 1, 2024

Thumbnail of user salenas18
Oklahoma
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

I was excited with getting some fabletic leggings! I got them and they have the best buttery smooth fabric but when I bent over to make sure they were what they advertised as, they in fact were not. I was extremely dissatisfied and disappointed. I even measured everything to make sure I got the correct size. I also ordered the "correct size" cargo sweat pants and they were 2 times too big. I returned with the idea of getting a smaller size but the website only gives the options of "too big, too small" and I can't remember the third for as to why you want to exchange. It didn't give an option of picking the new size. So I just assumed they'd send a size down. They just sent the same size back. Very disappointed. Not worth the cost.

Date of experience: September 30, 2024

Thumbnail of user bobbyz38
Georgia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Product is amazing but the website and app makes it more difficult than it needs to be. I am a member but hate that I have to opt out every month. The monthly credit is not worth it to me. The deals that come out are. I would rather have a paid membership for the year to get deals but having to click no each month is annoying. I would rather it be I click yes each month that I want to

Date of experience: October 1, 2024

Thumbnail of user gregd1430
New Jersey
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Membership makes purchasing work and workout clothing of high quality and comfort easy.

Date of experience: December 1, 2024

Thumbnail of user kathleena2165
Massachusetts
1 review
0 helpful votes
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December 11th, 2024
Verified purchase
• Updated review

Great products for lounge and working out! Something for everyone in the family.

Date of experience: December 1, 2024

Love the products
November 15th, 2024
Verified purchase
• Previous review

Love the products but the sales vary greatly for VIP's and I do not agree with the import fee! Other than that we have loved all the products we have received!

Date of experience: November 5, 2024

Thumbnail of user cindyc2816
California
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

I've already received great wear from my cold weather leggings and new jacket.

Date of experience: December 3, 2024

Thumbnail of user mackenzies163
Illinois
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

Always a great experience and amazing product from Fabletics.

Date of experience: December 3, 2024

Thumbnail of user melanied754
Pennsylvania
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

Leggings roll down at the waist while exercising. Won't purchase again

Date of experience: December 3, 2024

Thumbnail of user arnoldk40
Alabama
3 reviews
0 helpful votes
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November 16th, 2024
Verified purchase

I really like the items I purchased. My complaint is prices after being a member don't feel like much of a benefit to me.

Date of experience: November 6, 2024

Thumbnail of user johnm21004
Georgia
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Both the shorts & joggers are high quality & comfortable. Good value for the price when on sale.

Date of experience: December 1, 2024

Thumbnail of user keziah6
North Carolina
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

I love the friendly customer service and the fast shipping :)

Date of experience: December 2, 2024

Thumbnail of user carmenl564
Ohio
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

I have the best experience in store every time I go in and I love all my purchases

Date of experience: December 2, 2024

Thumbnail of user al585
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Fabletics is subscription-based which causes me to monthly want to exit permanently. Instead, I skip each month. It is frustrating that they bury the skip button making it hard to find snd making you think you might have skipped when you actually haven't.

Date of experience: October 1, 2024

Thumbnail of user leonae33
New York
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Item fit perfectly. It is still oversized, but I ordered 2 sizes smaller and it fits perfectly.

Date of experience: December 1, 2024

Thumbnail of user lisac7251
New York
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I love Fabletics. I have been shopping with them for a long time. Always a great experience.

Date of experience: December 1, 2024

Thumbnail of user catherinee1077
California
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Staff is great! Teresa goes above and beyond to make sure that your whole experience is great!

Date of experience: December 1, 2024

Thumbnail of user josephw3572
California
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Awesome layout! I appreciate the hidden link for the outlet, as well.

Date of experience: December 1, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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