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Fabletics has a rating of 3.1 stars from 11,783 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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It was hard to find the top and bottom I wanted in my size and color
Date of experience: June 5, 2024
The 1 shorts did not fit unfortunately I'm a lrg on all 5" shorts but those were no where close to my size
Date of experience: November 10, 2021
Package was "supposedly" delivered. It was not. Hard time trying to get anything resolved and didnt have clothes in stock that I purchased.
Date of experience: November 1, 2022
Hello Jonathan,
Thank you for writing a review! We appreciate your feedback on our delivery and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Overpriced for item quality not great tried to push membership thing so glad I didn't subscribe wouldn't want to buy from them again
Date of experience: August 1, 2022
Hello Greg,
Thank you for taking the time to leave a review. Your feedback about our pricing and the quality of our product is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
Every piece is comfortable, cute and ready for the world. These outfits keep me feeling yoing and energetic whenever I have them on.
Date of experience: June 1, 2022
Hello Denise,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
I PLACE AN ORDER ON 18 MAR 21.
MY ORDER SHIPPED OUT 19 MAR 21.
IT ARRIVED IN MY CITY (INDIANAPOLIS, INDIANA) 20 MAR 21.
IT HAS BEEN SITTING IN SAINT PAUL MINNESOTA SINCE 24 MAR 21.
I CALLED AND SPOKE WITH ONE CUSTOMER REP, SHE WAS RUDE, CUT ME OFF, TOLD ME I DIDN'T KNOW HOW THE POSTAL SERVICE WORKS... UH, BEEN A PROUD POSTAL WORKER FOR OVER 20 YEARS... AND THAT I NEEDED TO WAIT ANOTHER WEEK.
I THEN ASKED TO SPEAK TO A SUPERVISOR, SHE CLAIMED SHE WAS TRANSFERRING ME AND THEN MY CALL WAS DISCONNECTED.
CALLED BACK AGAIN, I TOLD THE NEXT AGENT I'VE ALREADY TALKED TO SOMEONE, THEY HUNG UP ON ME PLEASE DIRECTLY TRANSFER TO A SUPERVISOR. INSTEAD HE WANTED TO TELL ME WHAT I ALREADY KNEW AND GO THROUGH WHAT I'D ALREADY BEEN THROUGH... I HAD TO BEG AND DEMAND REPEATEDLY TO PLEASE JUST TRANSFER ME... NO, HE WANTED TO KEEP TALKING.
WHEN HE FINALLY TRANSFERS ME TO WHO CLAIMED TO BE A SUPERVISOR, SHE TELLS ME I HAVE TO WAIT UNTIL THE MIDDLE OF APRIL UNTIL FABLETICS WOULD EVEN LOOK INTO MY MISSING PACKAGE!
THIS IS UNACCEPTABLE AND I DEMAND A FULL REFUND OR A NO CHARGE REPLACEMENT!
Tip for consumers:
Don't bother calling customer service, they don't help
Date of experience: March 30, 2021
Hello Desiree,
We sincerely appreciate the feedback you shared regarding your package. We deeply value your business with us. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
Fabletics and now Yitty have come through for me so many times. I love being a VIP! I feel very taken care of.
Date of experience: March 1, 2023
Hello Annette,
We are glad you are enjoying our products and the VIP membership! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
I bought 2 pairs of leggings and LOVED both. Very comfy, snatched, and amazing look. Will be bavk to buy more for sure!
Date of experience: August 1, 2022
Hi Farah,
Thank you for the nice words that you said about the items that you purchased! We truly appreciate reviews like these that make us want to improve our products and services even more! We hope you will always have a great experience with us in the future! Have a wonderful day!
Best,
Kim
Associate wasn't helpful - didn't know the pairings. Also when getting online orders you can't return just one item - it messes up the ‘pairing'
Date of experience: November 30, 2021
Hello Anna,
Thank you for writing a review! We are sorry to hear about your negative experience with our Member Services Team. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you within 24-48 hours.
Best,
Chad
There is a small print box that you have to uncheck, otherwise, you're a "valued member" Of their scam! Not worth the cost
Date of experience: April 1, 2023
Hello Kristi,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with the membership. Our Member Services Team will contact you right away.
Best,
Allison
I have been a VIP member for 2yrs. First time I got stuff from fabletics I didn't realize they ran so small so the sets I got were uncomfortablely tight. There customer service was such a headache I finally decided to just keep the stuff and have a lesson learned. When I tried to cancel I kept getting the go around about how I needed to just skip every month and not cancel completely. Finally gave up and whatever I would do that for now. Time past and I just kept skipping. However I had personal stuff and forgot this month. I got notified of the charge and contacted them immediately however they wouldn't do anything about it, my fault for not skipping before the timeliness. So I ask them just to cancel. However they cancelled immediately so I asked if I would get reimbursed? No. So I will still have access till the end if the month? No. So your charging me for a service you aren't providing? That's how our system works... UNBELIEVABLE! And may I day illegal to charge for a service you don't provide. Whatever lesson learned. Just don't waste your time or money. There are way better brands thay actually care about their clients. Go elsewhere.
Date of experience: March 9, 2021
Hello Kayla,
We sincerely apologize for the overall experience you have encountered with Fabletics. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Nelle
My daughter and i love our matching outfits. The fact that i have a preteen who still wants to match her mama.
Date of experience: June 1, 2022
Hello Kimberly,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Dean
The pants are high waisted, stretchy and have pockets. All things I was looking for, plus stylish. They are my new favorites.
Date of experience: October 1, 2022
Hello Angela,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your pants! We always strive to provide our valued members with the best fit, styles, and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
Love their clothes just couldn't fit a size medium yet :/ I sent them back no worry, hassle free and got a refund.
Date of experience: August 1, 2022
Hello Andrea,
We're glad you enjoy our unique styles! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Ordered my sport bras and leggings, so far so good. Only when you go to order colors wantd are not always available
Date of experience: June 4, 2022
Hello Paula,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
Thanks Customer service Renz for helping me refund wrongful charge monthly fee. I really appreciate it. I like your positive work attitude.
Date of experience: January 18, 2022
Hello Jian,
Thank you for writing a review! Your feedback is important to us, and we would like to address your concern about the charge. Our member services team will get in touch with you right away. Thanks!
Best,
Renz
There weren't nearly as many styles to choose from as I expected given the advertisements. Also, they were very limited in sizes.
Date of experience: February 2, 2021
Hi Brenda,
We appreciate your feedback on our styles and selections! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
I order from Fabletics all the time and if there is ever anyy type of issue, customer service is always helpful.
Date of experience: December 1, 2021
Hello Sheri,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be 'five stars'!
Best regards,
Chad
Shouldn't have to pay to buy your product. I like it ok but not much different than any other yoga pants.
Date of experience: February 1, 2023
Hello Peggy,
Thank you for your feedback. Our Member Services Team will contact you right away to address your payment concern.
Best,
Renz
Wonderful, as usual! The Fabletics employee went "over and beyond"! She even checked backstock for the item I needed. Thank you!
Date of experience: April 11, 2023
Hello Nadine,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!
Best,
Lia
Great outfits, variety & fabrics! Arrives timely. Wish soldout items could be in again for more items I wanted to wear.
Date of experience: December 15, 2021
Hello Debbie,
Wow! Thank you for such an excellent review. We appreciate your time sharing how satisfied you are with how fast your order arrived. For your convenience, we recommend that you access your Fabletics account during the first five days of each month. On the first, we usually replenish our collections. You can either shop for new styles and sizes or skip the month.
Best,
Bella
Fabletics is a "subscription" shopping website where you must sign up as a VIP member where your credit card is billed $49.95/month for shopping... As long as you do your research and REALISE what you're signing up for, it's not a big deal -- or a scam. There are def pros and cons though...
The Good:
- You can "skip" any (or every) month if you want and your card won't be charged (just have to set a reminder and do it by the 4th).
- If you forget to skip the month, you don't lose the money... You just have $49.95 (credit) to spend on clothes.
- The tights/capris are very decent quality for the price while other items are okay.
- The reviews are pretty detailed and include what size each reviewer ordered.
- You earn points to spend on little items.
- Free shipping as long as you spend a certain amount.
The Bad:
- Shipping is slow (especially when you've been spoiled by Amazon)
- Stock seems to run low a lot
- Almost every item I've purchased says to hand wash... YEAH RIGHT! Lol (but everything has come out of the wash just fine).
- Apparently customer service isn't the best (I personally don't have any experience with them).
The Ugly:
- Misleading marketing - My first outfit was not $25 and you only get free shipping when you spend a certain amount.
- When you forget to skip a month and have $49.95 credit to spend, you're not allowed to combine that credit with any promotions (such as $30 off when you spend $100) even though that $49.95 "credit" is money you spent.
- You can't apply your $49.95 credit toward a shopping bag containing less than $49.95... So basically you have to either spend 50 bucks or nothing at all.
Bottom Line:
It's cute clothes with pretty good quality... If you're a savvy shopper who knows what you're signing up for, never returns anything or calls customer service (like me), and doesn't believe anything you see on TV then it's a good way to always look cute while working out or lounging around without breaking the bank. Overall I'm satisfied with Fabletics.
Date of experience: April 15, 2016
VIP membership is very scammy, convoluted for no reason other then to have you fed up and forget and pay again.
Date of experience: August 1, 2022
Hi Hudson,
We value our members, and your feedback about the VIP membership is so helpful for us to hear. One of our Member Services team will get in touch with you right away.
Best,
Tina
Thank you for making workout clothing that fit XL girls in a comfy/sexy way! I love my Fabletics, especially my Yittys!
Date of experience: September 1, 2022
Hello Grace,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to learn you love Fabletics and Yitty.
Best Regards,
Clark
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Alexander,
We are sorry to hear if your shorts don't fit. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle