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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,783 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,263
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,783)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user williamf1312
Delaware
2 reviews
0 helpful votes
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May 27th, 2022
Verified purchase

Good products that fit well and have a great athletic appearance. Costs sometimes are a little high compared to other comparable products available.

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Bill,

Thank you for taking the time to leave feedback! We'd be happy to assist you further with your concern about the price of our products.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user cynthiaa1324
Texas
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

I asked to exchange colors but they did not process the change, the order still says the wrong color. Complete waste of time

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cynthia,

Thank you for your review and for taking the time to share your thoughts regarding the return and exchange policy. Your feedback is essential to use. We'll send you a private message right now. Thanks!

Best,
Clark

Thumbnail of user baileyk70
New Mexico
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

I always enjoy shopping fabletics! Even when there's not amazing sales happening, the product is high quality and I rarely skip the month

Date of experience: January 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Bailey,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user jodik134
California
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Everything fits as described; the sizing charts are very accurate. The choices for colors and designs are lots of fun. Love it all!

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jodi,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user rashadd4
West Virginia
1 review
0 helpful votes
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March 1st, 2022
Verified purchase

I have made a few purchases and I love the items once they are received. However, the shipping seems to be delayed often.

Date of experience: March 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Rashad,

We are glad you are enjoying our products! Your feedback about our shipping process and delivery timeframeis important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.

Best,
Zeth

Thumbnail of user madelinem180
New York
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

I love fabletics! The quality of their clothing is amazing and it lasts a long time. Deliveries are always quick and on time.

Date of experience: July 5, 2022

Thumbnail of user renza1
Renz A. – Fabletics Rep

Hello Madeline,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user barbarat1470
Canada
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

It is a pleasure to shop with Fabletics. I am pleased with my purchases over the years. Love the quality, choices & fit.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Barbara,

Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products.

Best,
Mary

Thumbnail of user cc824
Rhode Island
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Scam of a company, does not provide returns to original form of payment and very difficult to reach customer service or cancel membership

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Courtney,

Thank you for taking the time to leave a review. We are sad to hear about your negative experience with our return policy and Member Services Team. We are also saddened to know that you are thinking of closing your account with us. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user brittanyk384
California
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Unhappy with my latest purchase. The leggings faded after one wash. The sports bra is uncomfortable with a weird fit and large gaps.

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Brittany,

Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user jennifero1076
Nevada
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Love everything about Fabletics! The clothes fit and look great and for a great price, too. Awesome customer service as well! Highly recommend.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Lia

Thumbnail of user kevinj1045
Texas
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I love the clothes. Everything is very comfortable. My only small complaint is that it takes about two weeks to receive my order.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kevin,

Thank you for your feedback on our shipping. We want to keep our good reputation for pleasing our members. Our Member Services Team is here to help you in any way they can. Someone is sending you an email right now.

Best,
Clark

Thumbnail of user dorac42
Texas
1 review
0 helpful votes
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November 1st, 2020
Verified purchase

Was dissatisfied with the material of the product it tore easily and it fit uncomfortably. I don't want to pay for poor quality

Date of experience: November 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Dora,

Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user leaannen
Australia
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Fabletics has great gear, that wears extremely well, and when on sale is a great price, but can be to expensive when not.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lea-Anne,

Thank you for writing a review! Your feedback about our price is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user feliciab335
Georgia
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

I love the products & how quick shipping is! I do feel as though things are a little pricey & continue to rise.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Felicia,

We appreciate the feedback you shared regarding the prices that we have. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user brennenn
Pennsylvania
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Offers the special deal to suck you into $50 a month. Took 2 months for them to cancel it for me. Very disappointing.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brennen,

Thank you for taking the time to leave a review and your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user cristinm13
Canada
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I always love ordering from Fabletics! I get my stuff in the mail within a week, and I'm never disappointed with my purchases!

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cristin,

Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user jamesw3515
Florida
2 reviews
0 helpful votes
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June 4th, 2022
Verified purchase

I don't like the material the shorts were made of it sticks to my skin. For me it will always be 100% cotton.

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello James,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the material of our product. Our Member Services team will get in touch with you shortly to further assist you.

Best,
Dean

Thumbnail of user jaclynm101
Canada
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

My entire everyday wardrobe is now Fabletics down to my shoes, I'm obsessed! Sizing is spot on, and delivery always arrives as indicated.

Date of experience: December 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jaclyn,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Thumbnail of user emiliov52
Florida
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

The clothes have been really good. However, I will not be ordering any others because of the hidden fees for the monthly "membership."

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Emilio,

Thank you for writing a review! We value your feedback on the charges and would like to address your concern. Our Member Services Team will get in touch with you right away. 

Best,
Renz

Thumbnail of user varissap1
Canada
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

Love my new purchase. I am a fitness instructor and have been a fan of Fabletics for years. Great quality and super cute.

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Varissa,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user duncanl36
California
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

They try to hide that you are going to be charged a fee and then make it extremely difficult to cancel your subscription.

Date of experience: December 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Duncan,

Thank you for taking the time to leave a review and your feedback about our VIP membership is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user teresam307
Vermont
1 review
0 helpful votes
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July 4th, 2019
Verified purchase

Fast, easy ordering and quality product! They really have it together. And if there is a problem, their customer service department is outstanding!

Date of experience: July 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Teresa,

We are pleased that you have chosen our showroom here in Fabletics. We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!

XO,
Ivy

Thumbnail of user alyxs4
Oregon
1 review
0 helpful votes
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October 21st, 2019
• Updated review

The site reached out and fixed the issue. While I still don't love their selling platform I can't leave them on one star.

Date of experience: October 18, 2019

They have a sneaky business policy
October 17th, 2019
• Previous review

They have a sneaky business policy. Do NOT get stuck and DO NOT order from this website unless you want to be charged $50 every single month with NO REFUND!

Date of experience: October 14, 2019

Thumbnail of user michaelp5500
North Carolina
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

When the clothes were on a discount it was a great deal! Good fit and quality. But regular pricing is a bit high!

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Michael,

We appreciate the feedback you shared regarding the offers that we have. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user lindar2994
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
February 3rd, 2023
Verified purchase

Prompt shipping and receiving merchandise. My granddaughter absolutely loves the "star boots" and her pink duck boots. She's happy so I am happy!

Date of experience: February 3, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Linda,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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