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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,783 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,263
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,783)

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Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user amyb2685
Florida
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Fabletics has had some really good sales lately and I just love their leggings and shorts. They are very comfortable and well made.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Roger,

Thank you so much for loving our brand! We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user amys1528
Michigan
1 review
0 helpful votes
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March 5th, 2021
Verified purchase

I've always been happy with mg fabletics purchases except this last purchase. The stitching starting ripping on the pants after the first wear.

Date of experience: February 1, 2021

Thumbnail of user amyb2758
Louisiana
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

Too expensive. Clothes too small for stated size. Joined the "club" and still had to pay a higher than average price for merchandise

Date of experience: April 3, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Amy,

Thank you for sharing your experience with the prices we offer and the membership. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user ashag1
California
1 review
4 helpful votes
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February 7th, 2018

Their high-waisted (lisettes) are NOT SQUAT proof. It took me over an year to realize that. I realized that after $1000 worth of order. The black one practically see-through revealing all your assets. Salars are okay. When I pay around $50+ for a legging, I expect them to work as is. Thats why it never occurred to me to even squat test it before using it. My friend at the gym, whom I train with, told me with much apprehension, thats when I realized. Oh horrors. I canceled my membership. I had placed a new Feb order, which I will do a squat test on and see. I will return the entire order if it does not pass my squat test. I'd rather buy under armor or nike, but only after a squat test. Lesson learnt. Stay away or at least do a squat test.

What kind of company marketing themselves as a store for 'yoga pants' doesn't make sure that the consumer's bum doesn't show during downward dog pose. I haven't tried the downward dog in the high-waisted leggings, but if these show my bum during squat, I think it will during a downward dog.The leggings are pretty, but i rather be all covered than pretty.

As far as customer service goes, its pretty good. I had a few issues, which were resolved pretty quickly. Membership cancelation literally took me 2 minuutes.

Date of experience: February 3, 2018

Thumbnail of user sherrye11
Sherry E. – Fabletics Rep

Hello Asha,

We are very sorry to hear that you are dissatisfied with the quality of the item. We will be contacting you within 24-48 hours to help you further.

Best,
Sherry

Thumbnail of user fayym
Georgia
1 review
0 helpful votes
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September 22nd, 2022
Verified purchase

The pieces are very comfortable and nice. However shipping takes FOREVER and if you have to return anything it'll take a longER time to have it processed and replaced.

Date of experience: September 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Falan,

Thank you for writing a review! Your feedback about the shipping timeframe is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.  

Best,
Renz

Thumbnail of user jasminev81
Washington
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

I was charged $40 for being a "VIP Member" when I had already cancelled my subscription. Very disappointed.

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jasmine,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the charge. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user happyc1104
Virginia
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

The customer experience is always spot on the girls go out of the way to help Kathleen is amazing so was Georgia they both helped me a lot

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Georgia,

Thank you for your review. We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

Thumbnail of user jasonr1442
Iowa
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

You want to charge me $50 a month to buy pants! I had no idea that was the deal. You should make it more noticeable so people no!

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jason,

Thank you for writing a review! Your feedback about the charge is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user celestec88
New Jersey
1 review
0 helpful votes
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June 1st, 2021
Verified purchase

I was not happy. Everything is out of stock and when you find something you like, you cant use the monthly fee fabletics took from you towards it.

Date of experience: June 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Celeste,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user aaronh730
Arizona
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

Very light and comfy. I like them a lot. Only thing I would change is they should all have a back pocket or 2. But overall, very good

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Aaron,

Wow! This is awesome to hear that you are loving your purchase and our stylish products. Thank you for taking the time to write a review!

Best,
Mary

Thumbnail of user karleigha
Arkansas
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

This set is so comfortable. The biker shorts were on the longer end, but I really love wearing them. I never have to worry about them riding up.

Date of experience: June 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Karleigh,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Mary

Thumbnail of user cynthiak450
Florida
1 review
0 helpful votes
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November 1st, 2020
Verified purchase

I am a larger girl and these fit like a glove and were so comfortable. The top band does not roll down and they make me feel pretty.

Date of experience: November 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Cynthia,

This motivates us to do more and we promise to keep our standard in quality and fit just for you! We will make sure to continuously create a unique style, high-quality, and affordable products that suit the needs of our valued members like you!

Best,
Nelle

Thumbnail of user shirleyc604
New York
1 review
0 helpful votes
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March 1st, 2021
Verified purchase

These are my new favorite leggings! They shape and hug all the right places and I always feel so good wearing them. I wear them like everyday now!

Date of experience: March 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Shirley,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your leggings! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user simonq16
Wisconsin
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

They ship to you in 3 weeks instead of the 6-8 days promised. They also charge 55 dollars for a membership that you don't even sign up for

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Simon,

Thank you for taking the time to provide us with your thoughts on the VIP Membership Charge. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user jakeg156
Kansas
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

It was mostly good. I love almost all of the items I've purchased. For some reason I can't find a size for the 1 pants that fits me

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jake,

We value all reviews, so we appreciate you taking the time to tell us about your experience. Your feedback regarding our size selection is essential to us. Right now, we'll send you a private message.

Best,
Clark

Thumbnail of user savanahw3
Washington
1 review
1 helpful vote
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November 26th, 2020

I ordered leggings and a long sleeve crop top that were on sale, November 5th. I was expecting them to be there within a week or so granted they were apparently coming from CA. I checked the tracking number everyday, and it never updated. After 14 business days, and several conversations with Fab, I did not get my order. When I called i told them the situation and they said they could re-ship my order. During the call the lady I spoke to had to ask her supervisor for permission for everything I asked. And so I was on hold for over 3 hours trying to get an answer. During this time I learned the leggings were now out of stock? Where did they go? Because the leggings never left the facility... so that tells me that my leggings were sold TWICE. During this time also, I was allotted store credit for the leggings that were out of stock... but here's the thing Fabletics! I'm NEVER going to order from you again. Due to terrible customer service, inability to refund my money back to my card, and the fact that my order literally never left the facility. I am beyond pissed, the lady I spoke to explained to me "We have to call the supervisors every time we have a questions and unfortunately they are busy with other customers who also have problems and you will have to be patient" okay well maybe if you got your stuff figured out and had better workers who could actually make the right orders and put the packages on the mail truck, we wouldn't have this problem! And I wouldn't be on hold for 3 freaking hours. Fabletics, get your $#*! together. This is ridiculous and I'm surprised your not completely out of business or have law suits against you. My long sleeve top better come, and it better be good quality. Otherwise I'm going to corporate.

Date of experience: November 26, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Savanah,

We sincerely appreciate the feedback you shared regarding your overall experience with our shipping and customer service. We deeply value your business with us and we'd like to make things right. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user danielal92
Massachusetts
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

So glitchy, always a problem with check out, the go back toggle is slow and always starts you from the beginning. User experience over all sucks.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Daniela,

Thank you for sharing your shopping experience online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user kristenl76
Missouri
1 review
0 helpful votes
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November 4th, 2019
Verified purchase

I like the product. I think it's a tad expensive, in saying that, the quality is good. You shouldn't require 100 characters to complete this review.

Date of experience: November 1, 2019

Thumbnail of user joeb2826
Texas
1 review
1 helpful vote
  • Send Message
June 25th, 2023

My family and friends do not give our money to companies that or woke and support the bs Lgbtq_+*^#}. When are you people going to learn.

Service
Value
Shipping
Returns

Date of experience: June 25, 2023

Thumbnail of user samanthad574
Utah
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Products are wonderful just very frustrating when the app kept glitching and kicked me out 4 or 5 times and I kept having to start over.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Samantha,

Thank you for taking the time to leave a review. Your feedback about our mobile app is important to us. Our Member Services team will email you right away to assist you.

Best,
Clark

Thumbnail of user donnap262
California
1 review
0 helpful votes
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July 1st, 2019
Verified purchase

Nice summer top. This top is comfortable and cool for hiking/ walking. Would also look cute knotted. Material is more flowy not tight on the body

Date of experience: June 28, 2019

Thumbnail of user lizr273
Texas
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Been a customer for years. Love the products! I buy shoes and underwear in addition to activewear and have had a great experience CE with everything!

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Liz,

We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!

Best,
Tina

Thumbnail of user quinnt8
Canada
1 review
2 helpful votes
  • Send Message
April 14th, 2018

Ordered the 2 pair of leggings for 24, specifically clicking the 1 time order. Well SURPRISE! I check my account and have a hold on there from Fabletics. Check my email and SURPRISE AGAIN! I have a $50 credit to spend on "whatever I want". Oh wait, but its not whatever I want unless I want to be paying another $40 out of pocket ON TOP of the so called credit that I (unknowingly) signed up for. If I was wanted to spend $80 on a pair of leggings I would go and spend my money at lululemon not what is supposed to be "affordable" activewear. Good thing I had enough in my account 1 day before payday because if I ended up getting an NSF fee I would be fuming. Needless to say I have a useless $50 credit, which not really sure how that is a bonus for me considering I paid $50 for it, but can plan on spending another $40 to get a stupid outfit I don't even want. How is this even allowed? Even if I do end up finding something good luck finding a size in anything considering everything is sold out. NOT IMPRESSED and WILL NOT be purchasing from you again.

Date of experience: April 12, 2018

Thumbnail of user jamesr5440
Pennsylvania
1 review
0 helpful votes
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April 15th, 2024
Verified purchase

Clothing not true to size, not made from quality material, never lasts as long as clothing from other companies. Overpriced is an understatement.

* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 5, 2024

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello James,

We regretfully note that we received your feedback regarding the items that we have. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user annam2544
Arkansas
1 review
0 helpful votes
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April 17th, 2024
Verified purchase

These leggings and bras are absolutely amazing! They will boost your confidence! I'm a mom of 4 and these are amazing

Date of experience: April 7, 2024

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Anna,

Amazing feedback! It was a pleasure doing business with you! Thank you for choosing Fabletics items! We hope you will always have a great experience with us in the future!

Best,
Mary

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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