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Fabletics has a rating of 3.1 stars from 11,782 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
Proactively asks for customer feedback
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Easy to shop, delivery is quick and accurate, Great sale values and incentive Fabletics leggings last twice as long as any others
Date of experience: December 1, 2022
Hello Clairemarie,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
The quality is above average as well as prices. Nevertheless, I always ready to pay for good quality and timely support responses.
Date of experience: March 13, 2020
Hello Hiley,
Wow! Thanks for writing a review! We're happy to hear that you're satisfied with our products and services! We will make sure to continuously create products with the highest quality at a very reasonable price! Thanks for doing business with us!
Best,
Nelle
I wish there were more options of clothing, like different styles of tops or pants, Not just a style ith different colors.
Date of experience: December 1, 2021
Hi Douglass,
We appreciate your feedback on our styles and selections! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
I think Fabletics has some of the cutest workout clothes available. The shipping is pretty quick and customer service has been great.
Date of experience: March 15, 2022
Hello Krista,
We are happy to know that you had a great shopping experience with us! We always make sure to make cute and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Do they make the product when I order it?! Order didn't ship for a week!
Clothing is good but service is terrible
Date of experience: April 1, 2023
The best quality and super cute design on both tops and bottoms. Got the softest oversized sweatshirt that I basically live in.
Date of experience: February 6, 2023
Hello Mollie,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
The bubble jacket I purchased has more of a locked shoulder than rounded shoulders
Otherwise I was pleased with my purchase
Date of experience: December 1, 2021
Hello Jason,
Thank you for writing a review! We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad
They have adorable styles and great deals. I get so many compliments on my leggings and sports bras. Everything is great quality.
Date of experience: July 5, 2019
Hello Sarah,
Thank you for shopping with us. We appreciate your business. Fabletics goal is to provide high-quality products and attentive member service to valued members like you. We hope to meet and exceed your expectations!
XO,
Ivy
I love everything fabletics. The website is easy to navigate and the clothes are high quality. I will forever be a customer.
Date of experience: July 3, 2022
Hello Mercedes,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
Amazing Experience. I really love my shorts. I want to buy more of them, and I already have three in different colors.
Date of experience: December 2, 2021
Hello Helieber,
Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
I love the products but the prices have gone up so much from when I first started, it's no longer worth it.
Date of experience: January 1, 2023
Hello Desiree,
We always aim to deliver products of good quality at a reasonable price. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away.
Best,
Renz
I'm a yoga instructor and Fabletics is the only yoga clothes I wear. Great quality - well made. Always fits. And looks fabulous!
Date of experience: January 1, 2023
Hello Deb,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit, styles, and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
Bought these shorts for my grandson. He absolutely loves them. He was very pleased with the quality and the speed of delivery
Date of experience: August 11, 2023
Hello Leslie,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
I love the last two outfits that I received. They are cute and comfortable to lounge around in and work out with.
Date of experience: July 1, 2021
Hello Christina,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
Your app and website are terrible. Super slow. Low inventory and a bit over priced
Date of experience: June 3, 2024
Love the cloud joggers! Lightweight but still thick enough for fall weather in the south.
Date of experience: June 3, 2024
I was excited to get these... been searching for some similar to my Nike brand ones that i am obsessed with, and these come pretty close.
Date of experience: May 6, 2024
People would buy more if pricing model is normal, but it is not. Pay $7200 to be able to buy chinese clothes for 29 or 19!
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 2, 2024
Hello Abdeslam,
Thank you for sharing your experience with the price we have online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Poor fabric quality,the size is very confusing, I purchased 2 leggings one came so tight and the other one Is so lose, very uncomfortable.
Tip for consumers:
Don’t buy it
Products used:
Leggings
Date of experience: December 1, 2022
Hello Catia,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I am going to preface this by saying that i understand how the VIP program works. As a new customer i was going to take advantage of getting two pants for $24. I picked two pants and then started to look at tank tops. All of the tank tops had a price that was scratched out and replaced by a VIP price. Then under the VIP price, in RED there was an "introductory price".
There was no information anywhere about the introductory price. Since it was in bright red, i assumed that it was a special price for a first time purchase. Then when i put the items in my cart, it went to the VIP price ( which was higher)
Here is the real issue now. I contacted customer service on Chat. They were busy so i waited and eventually got kicked off. Then i tried again and waited. Eventually someone addressed me. When i asked my question, nothing happened. Then i was kicked off again. This time i called into customer service. I explained the situation to the rep and he started to explain the how i can only get two pants for $24 or one outfit for 70% off. He was not able to tell me why the introductory price was not showing up. Then i got his manger on the phone to eventually explained that i can only have one promotion at a time ( which makes sense) but then he told me that if i was getting 2 pants for $24 then the intro pricing would not apply, Infact the introductory prices does not really exist. What they really mean is that if you don't get one of the two promotions then you get two items for 50% off ( which is the introductory price)
All of this would be fine if it was explained on the website. They should not put an introductory price on all of their stuff it that price does not apply to you. They could at least put and asterisk that says the intro price is only valid for two items and cannot be combined with other promotions on a first time purchase.
Date of experience: February 2, 2018
Hello Tiana,
We’re sorry to hear about what sounds like a frustrating experience. Our member services team will get in touch with you right away. Thanks!
Best,
Sherry
Been a customer for a couple years now. Love all the clothes, my only complaint is when my favs sell out before I can get my hands on them lol.
Date of experience: November 1, 2022
Hello Amanda,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.
Best,
Renz
Was very please with the items, and was easy to cancel when I needed to.
Date of experience: June 10, 2024
They sent me the wrong size twice. I mailed their stuff back to them. They refused to refund me saying they fulfilled the order.
Date of experience: December 8, 2021
Hello Laurel,
Thank you for writing a review regarding your refund. For further assistance, our Member Services team will get in touch with you within 48 hours.
Best,
Nelle
I hardly write a review or even have a customer service issue, but Fabletics was amazingly unhelpful. I placed an online order (*******) on 2/26 for gym shorts. I called that it said delivered on 3/5 but was NOT delivered or received by me. They advised me to wait and see if it showed up, it did not. I contacted again on 3/10 and was told a replacement shipment was going out and I would be getting a tracking number. I waited, and heard nothing. I contacted again on Thursday 3/18 and was told to wait another 48 hours. I waited 48 hours and contacted again on 3/22 and was told the systems were down and could not be helped. At one point, in the middle of this dispute a rep tried to push me to sign up for the monthly subscription deals - which I thought was completely laughable and tone deaf seeing as how I couldn't get my package or help from any employees! I contacted seller again on 3/22 and was again told by a representative that a shipment would be coming to me and a tracking number would be sent to me. By 3/24 and I had not received shipment confirmation so I contacted seller again and the rep Rhona doesn't have information on this order and I have to start all over. This has been almost a month now with a dozen attempts to get my order. I told the rep that morning that if a shipment has not been sent after this long and multiple reassurances from the company that I just need a refund. I have not heard back from Fabletics since, never received my order, and have not gotten a refund. I wish I had done some research on this company and seen all of the other negative interactions others have experienced as well.
Tip for consumers:
Spend a little more and go to lululemon.
Products used:
Haven't received them yet 4 weeks later.
Date of experience: March 30, 2021
Hello Matthew,
Thank you for sharing your overall experience with Fabletics, especially with your package. We deeply value your business with us! Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Kiana,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz