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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,781)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user raynellm
Florida
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

Love your product! Always fitting perfect sizes love the color! Without question yll exchange if something went wrong even on the customer's end!

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Raynell,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user loug97
California
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The most durable and supportive leggings
Love the socks as well

Great quality

Date of experience: June 3, 2024

Thumbnail of user angelam3407
Maryland
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Traveled to Tyson's Corner and was very very pleased with the customer service

Date of experience: June 3, 2024

Thumbnail of user tammyk122
Texas
1 review
0 helpful votes
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July 8th, 2019
Verified purchase

The yoga pants I received are awesome, but even the largest size is tight on my large body, but I expected that. I still can wear them however!

Date of experience: July 5, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Tammy,

Thanks for writing a review! Your feedback will help us know what we can do better. We hope you'll have more fabulous experiences with us in the future!

Best,
Ivy

Thumbnail of user reeced31
Florida
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Clothing was easy to order and great quality. The fit was as expected.

Date of experience: June 3, 2024

Thumbnail of user draganak1
Arizona
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

All of the leggings I purchase are see through when I bend over.

Date of experience: June 3, 2024

Thumbnail of user shelbyf23
Minnesota
1 review
0 helpful votes
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October 4th, 2019
Verified purchase

I have been a fabletics customer for 4 years now. It is my go to for all of my athletic gear from running to yoga to lounge wear.

Date of experience: October 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Shelby,

It is our desire to keep you satisfied with our services, unique styles and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

XO,
Ivy

Thumbnail of user emilyw910
Georgia
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

I got the snake skin leggings not even six months ago and there's a hole in the butt. I thought they were good quality but I guess not.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Emily,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user jackb1604
Nevada
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

These are some of the most comfortable shorts I own. I have 4 lined short they I use everyday to work out in. They have only satisfied me.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jack,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Mary

Thumbnail of user cherylg908
Maryland
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

I absolutely love them it just started to get a little pricey on me since I'm on a fixed income but from time to time I'll order again

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cheryl,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a fabulous experience with us in the future!

Best,
Mary

Thumbnail of user coris37
New York
1 review
0 helpful votes
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October 7th, 2022
Verified purchase

I bought a couple pairs of the same shorts. One was to big and the other was to small. Most items seemed not to fit correctly according sizing.

Date of experience: October 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cori,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user tylerm467
California
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

Some of the more popular items tend to be out of stock when ordering very fast.
The items I do get (that fit) are a very good value.

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Tyler,

We are sorry that the items you like were out of stock. Our member services team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user cierras34
Idaho
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

My favorite leggings being a mom my weight fluctuates and they've gone up and down with me and always feel great and lots of room in the pockets!

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cierra,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

Thumbnail of user ranjanr10
New York
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

I've been trying to cancel my membership using their online chat but it always messes up - I think they're forcing you to have to call in to cancel.

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Ranjan,

Thank you for providing feedback about your experience with the membership! We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user lauraf1698
Virginia
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

I always love Fabletics! I just wish there were more colors.

Date of experience: June 5, 2024

Thumbnail of user fredg494
Colorado
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

MY LAST TWO ORDERS HAVENT SHOWED UP AND I HAVENT BEEN REFUNDED NOTHING SO I WOULD LIKE TO CANCEL MY MEMBERSHIP

Date of experience: June 4, 2024

Thumbnail of user jamesk2952
Texas
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

One of the worst customer experiences I've ever had. This was my first time shopping here and I will never be back and will be a lifelong detractor.

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello James,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user leronh2
Washington
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Easy ordering with great discounts.

And all of my pants are great.

Date of experience: June 4, 2024

Thumbnail of user moirag23
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

The blue pants I ordered fit beautifully. I would have been happy with a more natural fabric but the fit is good for me!

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Moira,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user amca1
New York
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

All items: shirts, bras and open bank tanks were high quality.

Value
Shipping
Quality

Date of experience: June 6, 2024

Thumbnail of user jamesv968
Missouri
2 reviews
0 helpful votes
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June 14th, 2024
Verified purchase

The size I normally wear is way to small for me. Sizes run atheist 2 sizes small

Date of experience: June 4, 2024

Thumbnail of user lydiad164
Illinois
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

So, the monthly membership is essentially nonsense. They give the actual retail price of each item, most of which are valued at less than the cost of the membership, then you still have to pay S&H and taxes and fees. So basically, you end up paying waaaay more if you have the membership. For example, If an item is valued, by their own admission, at $40, you will pay $60 for the monthly membership itself + a total of $10 for S&H & T&F. So a $40 pair of leggings will end up costing $70. And no, you do not get that money back in the form of a credit or adjustment or anything like that. HOW DOES THAT MAKE SENSE? I tried this for about a year, thinking that maybe something will magically make this all make sense but then I finally realized, oh wait, the "special offers/perks" are so unbelievably NOT WORTH IT, the membership is a marketing tool they hope people will sign up for and forget about and that the only thing that really makes sense is to just not do it anymore. The lack of availability is another bone I could pick clean but it seems like that is part of the supposed allure. Not for me, but I get it. The only pro is that, for the most part, they are made well. I would say they are on par w/ Lulu. However, I think they need to decide who their target audience really is. Are you a discount brand catering to the every woman? In which case you need to do away with the exclusivity and lower the price point. Or are you an exclusive brand that will make up for the extravagant price with the social credit that is sure to follow. In which case you need to stop advertising so much ($24 for 2 pair?!?!) and build in real I've-GOT-to-have-it-right-now type perks, only for those in the know. Right now, it seems like they are attempting to cater to both. Which is not working. Which is why I am out.

Date of experience: April 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Marisah,

We regretfully note that we received your feedback regarding member credit usage and the selections we have. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.

Best,
Lia

Thumbnail of user debbies498
California
1 review
0 helpful votes
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March 3rd, 2020
Verified purchase

My last purchase was all based on feel. The materials are so soft and buttery. Even after washing they are still soft and comfortable.

Date of experience: March 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Debbie,

Wow! Great to know that your products are still soft and comfortable even after washing! Rest assured that we will continue providing unique, new styles and high-quality products for members like you. Thank you so much for sharing this wonderful feedback with other members!

Best,
Nelle

Thumbnail of user roxannet101
Minnesota
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

I didn't like the ribbed joggers. Too long.
I'm not going to enter 50 characters

Date of experience: June 6, 2024

Thumbnail of user abigailw23
Michigan
1 review
0 helpful votes
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December 12th, 2018
Verified purchase

I called with a lot of questions about sales and my membership credit and the worker was very helpful, polite, and patient with me

Date of experience: December 9, 2018

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Abigail,

Thank you for your positive feedback! That's a great encouragement for us! Hope to hear more from you in the future!

XO,
Ivy

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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