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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,781)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user jasonb2500
Illinois
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

All clothing is amazing and my visits to stores have been welcoming and friendly. I'm am going to be a Fabletics customer for a long long time.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jason,

Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to learn you enjoy our product and services.

Best Regards,
Clark

Thumbnail of user joanf389
Minnesota
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

For the most part I love it. But TWO of the pants lost a zipper from the pocket on the first day which was a total bummer.

Date of experience: June 1, 2022

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hi Joan,

Thank you for sharing your feedback regarding the quality of the items that you received! We always like to know what our members are thinking so we know where to improve. A representative from our Member Services Team will be contacting you immediately.

Best,
Kim

Thumbnail of user steveg1772
Maryland
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

We received shorts and the zipper was broken, my husband contacted you guys and we have not heard a response. This was close to a month ago.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Steve,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.

Best,
Zeth

Thumbnail of user laurag1773
Pennsylvania
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

I've been a happy customer for years and have never been disappointed. My leggings have lasted the rest of time and keep bringing me back for more!

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Laura,

Your loyalty and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction with all products and services you purchase from us. Thank you!

Best,
Mary

Thumbnail of user deanr185
California
1 review
0 helpful votes
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October 29th, 2021

You can build up credits, but if you decide to cancel you lose all credits that you paid for. This is theft and incredibly shady. F$@k Fabletics.

Tip for consumers:
Do not sign up.

Products used:
None. They stole my credits which I paid for when I cancelled.

Service
Value
Shipping
Returns
Quality

Date of experience: October 29, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dean,

Thank you for writing a review! We deeply value your business with us. We've sent you a request on www.sitejabber.com asking for your account information for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request, and we'll be happy to assist you!

Best,
Nelle

Thumbnail of user aprilr79
New Mexico
1 review
0 helpful votes
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July 1st, 2019
Verified purchase

I love my Fabletics! I know that my sizes will fit, and they are excellent quality. It is rare that I'm not wearing Fabletics to the gym!

Date of experience: June 28, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello April,

It is our desire to keep you satisfied with our services, unique styles and good quality at the affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

XO,
Ivy

Thumbnail of user ellenh468
New York
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

The staff is always very helpful, both when in the store and over the phone. It is easy to make returns and check out as a member.

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Ellen,

Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!

Best,
Lia

Thumbnail of user davide2235
Kentucky
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Ordered some clothes and they didn't fit. So I returned them but they gave me basically no money back. So they just took my money. The worst.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello David,

Thank you for your review. For assistance with your refund concern, our Member Services Team will get in touch with you right away.  

Best,
Renz

Thumbnail of user albertor56
Illinois
1 review
0 helpful votes
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September 23rd, 2019
Verified purchase

She loves the material, the way it feels and looks on her and thats why whenever she needs new leggings she prefers Fabletics over any other brand.

Date of experience: September 20, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Alberto,

What an awesome review! Thank you so much for the positive overall feedback! We hope you will always have a fabulous experience with us in the future!

XO,
Ivy

Thumbnail of user clarkeg3
Canada
1 review
0 helpful votes
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January 18th, 2022
Verified purchase

I cancelled my subscription on the chat and still got charged the fee. I plan on calling unless something can be done before I get to it

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Clarke,

Thank you for writing a review! Your feedback is important to us, and we would like to address your cancelation concern. Our member services team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user sandrap2342
California
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

My family and I all wear fabletics and love this clothing line.

Date of experience: June 3, 2024

Thumbnail of user michaelv2270
New Jersey
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Love the product but it takes too long to get it delivered!

Date of experience: June 3, 2024

Thumbnail of user rachelt905
Michigan
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Magical everyone is so helpful and friendly! The product is good quality and i love shopping here!

Date of experience: June 3, 2024

Thumbnail of user johnb13148
New York
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Great clothes, great service, easy to use website. Would totally buy again

Date of experience: June 3, 2024

Thumbnail of user neals240
Arizona
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Easy to order and fast shipping. Product clearly described and arrived quickly

Date of experience: June 3, 2024

Thumbnail of user bettyr1118
North Carolina
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Beautiful material and great colors and fit. The sale amount was awesome

Date of experience: June 3, 2024

Thumbnail of user brentp325
Nebraska
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Clothes are cheap quality and do not fit………………………………….

Date of experience: June 5, 2024

Thumbnail of user guilleh
Colorado
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

Fabletics is my favorite brand of leggings, especially because I sweat a lot and the sweat is not noticeable

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Guille,

We love to hear your wonderful review! It is always our goal to serve you with the best we can, and we are glad to know that we delivered!

Best,
Nelle

Thumbnail of user eloisel34
Colorado
2 reviews
0 helpful votes
  • Send Message
June 15th, 2024
Verified purchase

Difficult to make a review when i haven't received my order.

Date of experience: June 5, 2024

Thumbnail of user aarons1472
North Carolina
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Great quality, true to fit. Highly recommend. Will buy again.

Date of experience: June 5, 2024

Thumbnail of user rajeevareddym
Texas
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Some of the clothes already ripped. Quality is not great

Date of experience: June 5, 2024

Thumbnail of user aprilg526
New York
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Terrible, I ordered from fabletics weeks ago and still haven't gotten my order

Date of experience: June 5, 2024

Thumbnail of user katiem649
Utah
1 review
0 helpful votes
  • Send Message
January 12th, 2022
Verified purchase

I love my leggings - they fit great. I also love their maternity bottoms and all the joggers I've got.

Date of experience: January 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Katie,

Thank you for taking the time to share your awesome experience with others! We're glad you're enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user lisac5036
Virginia
1 review
0 helpful votes
  • Send Message
June 15th, 2024
Verified purchase

Everything went well fine I got my order and a good timing

Date of experience: June 5, 2024

Thumbnail of user daniellea619
California
1 review
0 helpful votes
  • Send Message
April 15th, 2024
Verified purchase

They didn't even have the item I ordered! But they didn't tell me that! Sent me the scrub top but I couldn't get the matching scrub pants anymore!

* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 5, 2024

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Danielle,

It is with great regret that we received your feedback regarding your order. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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