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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,781)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user brianb4824
Wisconsin
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

"Everything" is often on sale but it never includes scrubs. Frustrating

Date of experience: June 5, 2024

Thumbnail of user alexp678
California
2 reviews
0 helpful votes
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June 15th, 2024
Verified purchase

Super comfy well worth it! Everything was true to size

Date of experience: June 5, 2024

Thumbnail of user erins1041
California
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Great quality. Excellent customer service in store

Date of experience: June 5, 2024

Thumbnail of user adeanap1
Tennessee
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Ordered 16 days ago and still haven't received order

Date of experience: June 5, 2024

Thumbnail of user romaf3
Washington
2 reviews
0 helpful votes
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October 4th, 2019
Verified purchase

I love my new Red outfit! Fabletics never fails me! I love their product and will continue to order.

Date of experience: October 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Roma,

Thanks a lot for the shout out! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

XO,
Ivy

Thumbnail of user franw40
Florida
1 review
0 helpful votes
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January 15th, 2019
Verified purchase

Staff were very helpful with picking out a Christmas gift for my daughter-in-law. Also were great with the sizing

Date of experience: January 12, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Fran,

Thanks a lot for the shout out! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

Best,
Ivy

Thumbnail of user ritas411
Indiana
1 review
0 helpful votes
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June 1st, 2021
Verified purchase

The young gal who helped was extremely fantastic and answered every question I had. Loved the merchandise and service.

Date of experience: June 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Rita,

Thanks for writing a review! Fabletics promises to provide high-quality products for you as well as an outstanding member service experience. Have a great day!

Best,
Nelle

Thumbnail of user duanes233
Florida
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Everything was delivered as promised. On a timely basis. Great product quality and fit. Will order again and again.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Duane,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user deborahs374
South Carolina
1 review
0 helpful votes
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February 11th, 2019
Verified purchase

I ordered for my daughter-in-law at Christmas. Thought I would give Fabletics a try for myself. Was greatly satisfied.

Date of experience: February 8, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Deborah,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

XO,
Ivy

Thumbnail of user amandag1517
Washington
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Good quality products made with care. They take the time in the design process to get the fit right.

Date of experience: November 1, 2022

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Amanda,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products and services!

Best,
Mary

Thumbnail of user karal124
Pennsylvania
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

I have been buying fabletics for 9 years or more now and I have had nothing but pleasant experiences!

Date of experience: June 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kara,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user bethp42
Kentucky
2 reviews
0 helpful votes
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March 1st, 2023
Verified purchase

I love everything I've purchased! Great value and quality products! I appreciate the convenience of the app as well!

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Beth,

We are glad that everything worked out for you. We here at Fabletics do our best to provide great products and services to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.

Best,
Allison

Thumbnail of user glenitam
Missouri
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

A little inconvenient with the auto-charge. It would be nice to have a reminder before it takes money out.

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Glenita,

All feedback is important to us, so we appreciate the time you took to tell us about your experience with the charge. Our Member Services Team will contact you right away.

Best,
Allison

Thumbnail of user jeffreyl1332
Massachusetts
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Great products, easy to order no issues to return if things don't fit as they should, overall great experience

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Jeffrey,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user bijayas1
Texas
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Membership is so expensive I brought one time but charged me membership fee even i did not know that

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Bijaya,

Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user annb749
Florida
2 reviews
0 helpful votes
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March 1st, 2021
Verified purchase

They have very little to choose from and they are out of my size on most items I wish to purchase so therefore I have to skip months for purchases.

Date of experience: March 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Ann,

We hear your frustration on how disappointed you are with our items' availability. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Bella

Thumbnail of user melissaq321
North Dakota
2 reviews
0 helpful votes
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March 2nd, 2023
Verified purchase

Sent back 2 outfits and received 1 credit and $12. $50/month and then this is what a return brings?!

Date of experience: March 2, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Liv,

Thank you for taking the time to leave a review. Your feedback about our return/exchange process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user huntero27
Indiana
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

Shipped my order to wrong place
I had to network to receive the shipment
They returned my order to sender FOR NO REASON
They re-sent me 3 of my 4 items
Still waiting on the 4th. Absolute nightmare

Date of experience: June 6, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Hunter,

Thank you for your feedback on our shipping. We want to keep our good reputation for pleasing our members. Our Member Services Team is here to help you in any way they can. Someone is sending you an email right now.

Best,
Clark

Thumbnail of user elizabethb2739
Arizona
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

I genuinely love fabletics. I have bought various other brands but these have held up the best by far.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Elizabeth,

Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience with us!

Best,
Mary

Thumbnail of user barrons5
Maryland
1 review
0 helpful votes
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March 3rd, 2023
Verified purchase

I bought multiple pairs in different colors and love the gear and customer experience. The inner pockets are awesome!

Date of experience: March 3, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Barron,

We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user wandaw411
Louisiana
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

The absolute best leggings they hold up so well compression is fantastic I wish they was not so expensive

Date of experience: December 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Wanda,

We're happy to hear that you love our products! We always aim to provide you with the latest trends with the best quality at a very reasonable price! Thank you for your great review!

Best,
Renz

Thumbnail of user rochellec72
California
2 reviews
0 helpful votes
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February 16th, 2022
Verified purchase

Great clothes and quick shipping. I love the items they have purchased. They fit me well and our durable.

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Rochelle,

We’re so glad to know you love the items! We promise to continue manufacturing more beautiful products with good quality just for you! We are also happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user laurenk523
California
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I love fabletics clothing and the discounts I receive as a vip member! They have the best athletic clothes

Date of experience: July 1, 2022

Thumbnail of user carolynb1078
Mississippi
1 review
0 helpful votes
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March 17th, 2022
Verified purchase

Always great customer service! I love the quality of the clothing and the options that come out every month!

Date of experience: March 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carolyn,

Thank you so much for the awesome feedback! We are happy to know that you love the quality of our products and services! Have a great day!

Best,
Renz

Thumbnail of user basj
Georgia
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase

My shipping address on file is accurate but latest order was shipped to my billing address in another state

Date of experience: September 3, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Bas,

Thanks for your effort in writing a review of your order! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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