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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,781)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user annac1963
Sweden
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Leggings are very see thru, overall does not seem like good quality at all.

Date of experience: June 5, 2024

Thumbnail of user antoniom537
California
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

Smooth and simple process. Never felt like the company want to trick me. They want to deliver honest value.

Date of experience: October 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Antonio,

Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia
 

Thumbnail of user beckyg218
Washington
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Love there leggings. They fit perfectly! There shoes fit true to your size you usually buy. Very good quality

Value
Shipping
Quality

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Becky,

We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user asherc12
Virginia
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

I love the shorts, but I ordered with the code to get one for free and only received one. Would like to know if I could receive my other pair

Date of experience: August 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Asher,

Thank you for your purchase. For assistance with further code checking, our Member Services Team will get in touch with you right away.  

Best,
Renz

Thumbnail of user lauraf1253
Illinois
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

Every time I go to look for leggings my size is NEVER there. Not ever. It becomes frustrating to shop when I can never find anything.

Date of experience: July 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Laura,

Thank you for taking the time to provide a review. Your feedback on the selections is essential to us and we want to address it as soon as possible. Our Member Services Team will contact you right now to assist you.

Best,
Clark

Thumbnail of user juliam769
Colorado
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

When I go into the Cherry Creek store in Denver, You don't have much of a selection in sizes S or M. It is better to shop online for selection.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Julia,

Thank you for providing feedback regarding the sizes available in our store! We always welcome the opportunity to improve our products and services. A representative from our Member Services Team will be contacting you right away.

Best,
Kim

Thumbnail of user shelbiej
Georgia
1 review
2 helpful votes
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January 15th, 2020

I purchased over 250$ in merchandise on the fabletics website, the shipping time/manner of everything is simmilar to any other online store (except maybe a little slower).
A couple days after my order fabletics charged my bank the 49$ member fee (I was not expecting this charge). The only way you can cancel your membership is to call their phone number and wait on hold or to use their online chat and hold until the next available representative (this alone seems pretty scammy) every website I ever used will let you cancel a membership online without going through all of these hoops that fabletics expects you to go through and while you are trying to cancel they try to talk you into keepong it with all these "promo codes and special offers" it took me saying "cancel my membership " five times for them to stop responding with reasons on why I should keep it, then it just said "chat disconnected". UNBELIEVABLE. SO I guess I am stuck being a VIP on this $#*!ty website until I can finally get them to cancel it. Do not waste your time, no "deal" is worth this amount of hassle. SAVE YOUR MONEY.

Date of experience: January 12, 2020

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Shelbie,

We truly apologize for your experience! We value your business and would like to address your concerns as quickly as possible. A representative from our Member Services Team will be contacting you within 48 hours to further assist you.

Best,
Ivy

Thumbnail of user jamesg5420
Illinois
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

A great value, great selection and options in every style

Date of experience: June 4, 2024

Thumbnail of user jackiee184
Maryland
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I love all my fabletics looks. I did recently return shorts that were far too short and the return was simple and easy.

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Jackie,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Thumbnail of user michelleg431
Texas
1 review
0 helpful votes
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July 8th, 2019
Verified purchase

To cancel you Have to do an online chat which isn't always convenient. There
Should be an easy "click here to cancel"
Option.

Date of experience: July 5, 2019

Thumbnail of user marissam232
Illinois
1 review
0 helpful votes
  • Send Message
July 2nd, 2022
Verified purchase

The guy told me he would cancel my membership for me and did not and I was almost charged the $50 a month!

Date of experience: July 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Marissa,

Thank you for taking the time to leave a review. We are saddened to know that you are thinking of closing your account with us. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user caitlynh57
New Jersey
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

I really like the two pairs of pants I ordered from Fabletics. They are SO comfortable! I will be ordering from them again.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Caitlyn,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user darrenb606
Illinois
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

The clothes they offer are somewhat decent. But all the added fees, the shipping is slow and terrible. VIP membership is a scam

Service
Value
Shipping
Returns
Quality

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Darren,

Thank you for sharing your experience with shipping on our products and the VIP membership. Your opinion is important and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.

Best,
Mary

Thumbnail of user carolynh1048
Wisconsin
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

See above. I cannot figure out how to cancel this subscription so I keep having to buy things to stop losing my money

Date of experience: May 26, 2022

Thumbnail of user emmaleev
Iowa
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Love that I can redeem my credits when wanted and I can save money while being a member. Awesome clothing and great price!

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Emmalee,

Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!

Best,
Mary

Thumbnail of user robertah258
California
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Ive enjoyed being a customer of Fabletics! They are the only brand of leggings I wear! I recommend them to everyone I know!

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Roberta,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user enerele
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 12th, 2020
Verified purchase

2 time my order is missing. And take my money for vip member. But i cancel it you guys return my half money

Date of experience: June 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Enerel,

We appreciate you bringing this to our attention and we are sorry to hear about the negative experience you had with your order and with our customer service. We value you as a customer and want to make things right! Our Member Services team will email you within 48 hours.

Best,
Chad

Thumbnail of user alexm1957
Arkansas
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Go got some shorts and boxers and they were both really tight and the stitching was in all the wrong places. Very uncomfortable.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alex,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user kristing204
Texas
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

The website is awful to navigate, very slow and often crashes. I have also received the wrong color of items I have ordered.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kristin,

Thank you for sharing your experience with our website and the items you ordered. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user brettd135
Missouri
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

Shorts fit well, however I am dissatisfied with the way the shorts washed and dried, after laundry, the waist band lost some elasticity

Date of experience: May 31, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brett,

We appreciate the feedback you shared regarding the quality of the items we have. A representative from our Member Services Team will contact you right away to help you.

Best,
Lia

Thumbnail of user barbaraf1766
Wisconsin
1 review
0 helpful votes
  • Send Message
March 1st, 2023
Verified purchase

Great clothes and customer service. I have been a member for a while and am impressed by the brand and now mall locations.

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Barbara,

We are glad that you are satisfied with your purchase. Rest assured that we will continue providing great products and services for members like you. We hope you will always have a wonderful experience with us in the future!

Best,
Allison

Thumbnail of user jr869
Illinois
1 review
0 helpful votes
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November 27th, 2022

It's insane what they originally price these items at. These items are like shein quality and i hate the logos. I was disappointed

Date of experience: November 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ross,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user jamesf3127
Washington
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

The actual clothing is nice. I don't like the idea of automatic payments being withdrawn from my account when I don't order anything.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello James,

We are glad you are enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user jenniferl3218
Japan
1 review
0 helpful votes
  • Send Message
May 2nd, 2023
Verified purchase

Nothing is sized correctly from socks and shoes to athletic wear and difficult to return so just keeping and will resale or gift

Products used:
None

Service
Shipping
Returns
Quality

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Jennifer,

We regretfully note that we received your feedback regarding the sizes of our products. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user jenniferv1157
Canada
1 review
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase

Always happy with my purchase from Fabletics! So comfortable and the prices are great! I feel super confident whenever I wear my Fabletics

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

Thank you for leaving a review.  We always strive to provide the highest quality at the most reasonable price. Have a great day!  

Best,
Renz

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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