• Bookmark

    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

Write a Review

Overview

Fabletics has a rating of 3.1 stars from 11,781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
See all photos
How would you rate Fabletics?

Reviews (11,781)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user johnnyc423
Nevada
1 review
0 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

I have always had a great experience when I go into Fabletics the customer service is absolutely the best. And I appreciate that.

Date of experience: September 1, 2022

Thumbnail of user deanr161
Dean R. – Fabletics Rep

Hello Johnny,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user ashleyl910
Georgia
1 review
0 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

I'm been a member for a while. I love how when I need to skip months, I can! It's such an easy process!

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ashley,

We are glad you are enjoying our VIP membership! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user elliec17
GB
1 review
18 helpful votes
  • Send Message
April 17th, 2016

I didn't even know i signed up for 'vip account' and they charged me £44 a month for nothing! Such a joke.

Horrified

Date of experience: April 17, 2016

Thumbnail of user christinaf556
District of Columbia
1 review
0 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

Over the years I have been satisfied with the quality and variety of outfits. The customer service is also very kind and helpful.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christina,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user annw1079
Tennessee
1 review
0 helpful votes
  • Send Message
April 1st, 2023
Verified purchase

I love my light weight jacket I wear it all the time. It's a little big but I feel it's true to size.

Date of experience: April 1, 2023

Thumbnail of user chelanf
Canada
1 review
0 helpful votes
  • Send Message
December 1st, 2022
Verified purchase

I will wear power hold leggings forever. Please never stop making them. We need more colour options for the specific power hold leggings

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chelan,

Thank you for taking the time to write a review! Check out our new selections on the 1st of the month and we encourage our members to shop at the beginning of the month when the new styles are usually released to ensure availability. Have a great day!

Best regards,
Chad

Thumbnail of user codys355
Washington
1 review
0 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

I love every product I have gotten so far! Lots of options and great prices. I look forward to my order every month.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cody,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products at very affordable prices.

Best,
Mary

Thumbnail of user barbarad2031
Michigan
1 review
0 helpful votes
  • Send Message
January 1st, 2023
Verified purchase

The clothes are made well and fit well. The only problem I have find is they sell out of items and sizes fast.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Barbara,

It is with great regret that we received your feedback regarding the options we have. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user alvaroa15
Colorado
1 review
1 helpful vote
  • Send Message
July 5th, 2019
Verified purchase

Fake prices, would never again buy or subscribe to this company again... enter prices and same or better quality at other sportswear stores.

Date of experience: July 2, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Alvaro,

We would like to sincerely thank you for notifying us about your experience with Fabletics. In the meantime, we’d like to help resolve any problems/concerns you had. A representative from our Member Services Team will email you shortly to help you out.

Best,
Ivy

Thumbnail of user josephs2611
Ohio
1 review
0 helpful votes
  • Send Message
March 19th, 2022
Verified purchase

Just an overall great experience. The store was neat and clean. Very helpful staff that was eager to help. The products are great!

Date of experience: March 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joseph,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user kristino22
New Jersey
1 review
0 helpful votes
  • Send Message
November 4th, 2019
Verified purchase

Great quality - fabric is thick and feels great on. Perfect fit all the time. And such cute styles... I especially love the camo!

Date of experience: November 1, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Kristin,

The team here at Fabletics is thrilled to hear such good feedback, and we’re proud to be one of the best sources of shoes and clothes!

XO,
Dean

Thumbnail of user dorothys977
Canada
1 review
0 helpful votes
  • Send Message
May 19th, 2022
Verified purchase

Ordered items for an upcoming trip and still waiting trip came and went. I no longer need them will probably just return them.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dorothy,

Thanks for sending your review! Your feedback about our shipping process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.

Best,
Zeth

Thumbnail of user angelaa1689
Kentucky
2 reviews
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

It does flatten my tummy and definitely makes my butt lifted and bigger! Cute designs too!

Date of experience: June 3, 2024

Thumbnail of user leighk99
Colorado
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

I love my new outfits! I added new colors to my wardrobe as well as new functionality. Thank you!

Date of experience: June 4, 2024

Thumbnail of user suzys98
Ohio
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

I received my outfit and was thrilled. It was so cute and I love Fabletics!

Date of experience: June 4, 2024

Thumbnail of user tomd1510
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

Great addition to an already strong line-up! Great products! Great Customer Service!

Date of experience: June 4, 2024

Thumbnail of user johnf6085
New York
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Good stuff, sometimes the email promo doesn't apply in the cart

Date of experience: June 3, 2024

Thumbnail of user janedoed
Utah
1 review
0 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

It is seriously annoying that the cost for a credit is usually more than the cost of what I want, and then I have to pay shipping on top of all that.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Elizabeth,

Thank you for taking the time to leave a review. Your feedback about our pricing and member credit usage is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user shawnn235
Ohio
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Pants advertised as 17.00, when checking out pants go to 100.00.

Date of experience: June 3, 2024

Thumbnail of user aimeeg112
Illinois
1 review
0 helpful votes
  • Send Message
February 1st, 2024
Verified purchase

I really loved everything I got from Fabletics. The quality of the clothing is so high quality and the styles are very cute and comfy.

Date of experience: February 1, 2024

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Aimee,

Glad to know that you like the styles and quality of the items you got from us! We always want to create great products for our valued members like you! Your satisfaction is what we aim for and we're delighted we achieved it.

Best,
Allison

Thumbnail of user akeema16
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 1st, 2023
Verified purchase

Products and service are amazing but pricing not great also if u forget to skip a month you are committed to spend the money which is also not great

* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 1, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Akeem,

We appreciate the feedback you shared regarding the prices that we have. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user marianner130
Wisconsin
2 reviews
0 helpful votes
  • Send Message
February 4th, 2023
Verified purchase

Love the things I got! The puffer scarf is so handy'! Always satisfied with the clothes I get...and especially when there is a sale! Supreme Quality!

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Marianne,

We are glad you are enjoying our promos! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user donnas89
New Jersey
1 review
3 helpful votes
  • Send Message
September 27th, 2015

The products are not so great or inexpensive to command a restocking fee. They should be happy customers are willing to give their products a try.

Date of experience: September 27, 2015

Thumbnail of user amberk432
Idaho
1 review
0 helpful votes
  • Send Message
August 17th, 2022
Verified purchase

The clothing fits well and is great quality. They will last me for a long time. The colors are great too and I love the bundles/combos

Date of experience: August 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amber,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user coulterw2
Idaho
1 review
0 helpful votes
  • Send Message
November 1st, 2022
Verified purchase

Best shorts I own. I have even used them for hot yoga and they are the most compliant to the adverse situations I put them in.

Service
Value
Shipping
Quality

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Coulter,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

How do I know I can trust these reviews about Fabletics?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Fabletics?