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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,781)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user walterj548
Nevada
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I love the material and the durability of this product

Date of experience: June 3, 2024

Thumbnail of user lynnk588
Missouri
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Works well for athletic shaped leg people. Stays put well.

Date of experience: June 3, 2024

Thumbnail of user sherryg572
Illinois
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Small shorts had a tiny hole once washed it turned into a huge hole

Date of experience: June 3, 2024

Thumbnail of user debrah1112
Canada
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

I have only experienced frustration so far. The items have not arrives! Lost in transit somewhere I guess.

Date of experience: May 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Debra,

Thank you for sharing your experience with the items you have ordered. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user carolb2104
Delaware
1 review
0 helpful votes
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July 4th, 2021
Verified purchase

Love these running shorts. I've never purchased a pair with the leggings under the lose shorts. So comfortable!

Date of experience: July 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Carol,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Cathy

Thumbnail of user angelaf1165
Florida
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Very satisfied with the process found the sizes and colors that I was looking for and awesome prices

Date of experience: May 30, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angela,

We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Dean

Thumbnail of user carriee69
Maryland
1 review
0 helpful votes
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April 19th, 2021
Verified purchase

Sometimes shipping times are awful other times it's good. It depends on which shipping company that is used.

Date of experience: April 19, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Carrie,

Thank you for writing a review! Your feedback is important to us, and we love to further assist you with the concern you had with our shipping. Our Member Services Team will email you within 48 hours to further assist you.

Best,
Dean

Thumbnail of user cassandrab369
Maryland
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

My online shopping experience was overall wonderful. I was able to find exactly what I needed as gifts.

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Cassandra,

We are glad that everything worked out for you. We here at Fabletics do our best to provide great services to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.

Best,
Allison

Thumbnail of user codym305
Michigan
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

The shorts are amazing and comfortable. The only little problem I had was shipping, but it was okay.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cody,

Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our shipping service. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user cheryln402
California
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I found everything I received from Fabletics to be of the highest quality. Sizes were true to size..

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cheryl,

Thank you for trusting us to be your source for top-quality items. We appreciate your kind expressions of appreciation and we are grateful for doing business with you. Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user katherinen237
Texas
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

I love it, the material is great. I just haven't checked about it's lifespan though. Hopefully it last.

Date of experience: June 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Katherine,

We're delighted to hear you enjoyed your purchasing experience with us! We constantly make sure to create beautiful and high-quality items for you at an affordable price! Have a wonderful day!

Best,
Renz

Thumbnail of user jacobj307
Texas
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

The quality of the clothes is honestly amazing. I only really wear fabletics for my active wear now.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jacob,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user breadenz
California
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

I like how lightweight and comfortable they are. Great workout shorts or for jogging and stuff like that.

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Breaden,

Thank you so much for the awesome feedback! We are happy to know that you love our products! Have a great day!

Best,
Renz

Thumbnail of user dulces16
California
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

It's really nice quality and comfortable I love that not matter how many time I wash the clothes it's still the same.

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dulce,

Wow! Thank you for your feedback! We're glad that you are satisfied with our products! That's our mission, to always provide our members with only the most likable and highest quality items. Enjoy your day!

Best,
Bella

Thumbnail of user beckys438
Illinois
0 reviews
0 helpful votes
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January 10th, 2022
Verified purchase

I love everything I have ordered. Only one legging I purchased has a small hole and I think it's always been there.

Date of experience: January 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Becky,

We appreciate your feedback on the quality of your purchase! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user annan396
Oklahoma
2 reviews
0 helpful votes
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January 21st, 2022
Verified purchase

I have tried to reset my password multiple times and it never sends a reset to my email! ‍This is very maddening!

Date of experience: January 21, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Judy,

We deeply value your business with us and your feedback is important for us. We're sorry to hear that you had trouble resetting your password online. Our Member Services team will contact you right away for further assistance.

Best,
Zeth

Thumbnail of user carlosb500
Connecticut
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

The experience is everything you'd want!
Easy to order, great value and awesome sales and the styles and quality are top notch!

Date of experience: May 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carlos,

We're delighted to hear you enjoyed your purchasing experience with us! We constantly make sure to create beautiful and high-quality items for you at an affordable price! Have a wonderful day!

Best,
Renz

Thumbnail of user carriey39
Canada
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

I especially like and appreciate the designs with the pockets on the bras and shorts. Some years ago, I discovered them here way before any other stores started to offer them.

The quality is generally decent to pretty good. Almost all my approximately 10 items purchased from here were great and no issues.

One of the running/active jackets I purchased was way too long on me at 5'2 and ended past my butt by maybe an inch. Fabric and design were great however.

The second item I had an issue with was a pair of neon shorts. The fabric was a bit sheer, and the underwear was easily distinguishable by colour and shape under. And front camel toe which I don't have in any of my other 30 or so leggings/bike shorts.

Return was easy to find on the site, but I didn't have a printer ready so I was going to stay on the page and print later. Trying again later, I was never able to get to the shipping label from the site again. Going to the return page a second time, the item was grayed out, preventing selection to pull up the label. It was not emailed to me in my first return attempt, so I had to chat with them. Chatting on mobile, the layout was just messed up and started at an AI. Every time I tried to type, it zoomed full screen to the word I was typing, and I couldn't see the input box to type in after clocking in there the first time. It was too annoying that I decided to just keep the <20$ item and remind myself not to purchase from here again unless I'm ok with a gamble.

The unsubscribe option was easy enough to find on their site and was a simple process which I'm super appreciative of having experienced another company that required calling a number no one answered. Resubscribing (at least the third time), was simple and offered the same benefits to "new subscribers".

Tip for consumers:
You can unsubscribe and subscribe again with the starting benefits.. So no need to put it on "hold" and accidentally be charged for a month. Was able to do this 3x. Over a period of 4? Years or so with no issues.

Products used:
Shorts, jacket, bras, tops

Service
Value
Shipping
Returns
Quality

Date of experience: May 24, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carrie,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user conniew125
Illinois
1 review
0 helpful votes
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January 15th, 2019
Verified purchase

I have enjoyed this site and clothing I have bought has been great sizes have worked out for me. Quality is good

Date of experience: January 12, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Connie,

It is our desire to keep you satisfied with our services, unique styles and good quality at the affordable price. You are our inspiration for doing our very best. Thank you and remember; we value you!

XO,
Ivy

Thumbnail of user heatherl26
Georgia
1 review
7 helpful votes
  • Send Message
March 6th, 2015

Do not purchase anything. They will dump you into a subscription service and not allow you to cancel.

Sorry, Kate, you rock!

Service
Value
Shipping
Returns
Quality

Date of experience: March 6, 2015

Thumbnail of user christinev760
Washington
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

While I like the products overall I don't need something every month.

The ability to skip months is exceptionally hard to use

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christine,

We value all feedback, so we appreciate you taking the time to share your thoughts regarding skipping the month. We'll send you a private message right now. Thanks!

Best,
Clark

Thumbnail of user brookea141
Utah
1 review
0 helpful votes
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November 4th, 2021
Verified purchase

We have only had good experiences in working with and ordering through Fabletics. It is a great company and a great product.

Date of experience: November 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brooke,

Awesome! This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you! Thank you for showing us some love!

Best,
Nelle

Thumbnail of user danil69
Wisconsin
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Absolutely love my purchase. The set is super comfortable, well support and color is just the way it shows on the website.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dani,

Thank you so much for sharing your feedback regarding our products. We're glad you love your purchase. We always strive to provide our members with the best quality. Have a great day! ​

Best,
Allison

Thumbnail of user danaw420
Georgia
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Love them all. I've enjoyed every pair. A few pair I've wanted have not had my size. I'll have to keep checking.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Dana,

We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered

Best,
Tina

Thumbnail of user hanyuex
California
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Nothing but great service and great products. I really love the leggings. Stock up the purple ones so I can buy, please!

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Hanyue,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Dean

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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