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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user carola1493
Texas
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I love the fit and fabric. I was on subscription plan and was pleasantly served. I will join again in near future.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Helloo Carol,

We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user elianep9
Massachusetts
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I like a lot the material, but the pant keep going down, I got two different sizes, but both do the same.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Eliane,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user brookes360
South Carolina
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

I loved the shorts I bought-but the website needs more security. Someone hacked into my account and purchased items on the website.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brooke,

Thank you for writing a review! Your feedback about our website is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user bradfordp22
New York
2 reviews
0 helpful votes
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March 5th, 2023
Verified purchase

I felt like I was getting a deal and then payments continued and sweatshirt still a no show. Cancelled a while ago.

Date of experience: March 5, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Bradford,

Thank you for taking the time to leave a review. Your feedback about your order and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user josetteb28
Florida
2 reviews
1 helpful vote
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December 1st, 2021
Verified purchase

I have been so surprised and satisfied with the quality of the clothes. They are so unique and stylish!

Service
Value
Shipping
Quality

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Josette,

Awesome! We are happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Nelle

Thumbnail of user aprilh487
California
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Horrible website. Hard to find items. I will probably stop the service soon. I will NOT recommend to anyone.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello April,

Thank you for writing a review! Your feedback about our website is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.  

Best,
Renz

Thumbnail of user debrac1367
Arizona
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I was disappointed with my purchase. I had higher expectations. The packaging was cheap. The items were too small.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Debra,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user jasonm2845
Kentucky
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Did not realize this was for a subscription for other offers and membership fees. Very unhappy and cancelled subscription.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jason,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Thumbnail of user deborahd1893
Alabama
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

There is not enough choices for older women who exercise. Please create a line for women 50 and older.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Deborah,

Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user banitab1
Indiana
2 reviews
0 helpful votes
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September 1st, 2020
Verified purchase

I am never disappointed with the items I choose. The quality of the materials and style are fabulous! I love this brand.

Date of experience: September 1, 2020

Thumbnail of user angelat1557
California
1 review
0 helpful votes
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September 5th, 2023
Verified purchase

The products I purchased are good. However the subscription I don't like because they don't let you out easily.

Date of experience: September 5, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Angela,

Thank you for sharing your experience with our items and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user jaredr155
California
1 review
0 helpful votes
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September 3rd, 2022
Verified purchase

Fabletics is just a scam to get you to sign up for a "subscription service" for over-priced Chinese-made clothing.

Date of experience: September 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jared,

Thank you for sharing your experience with our products and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user yamileeb
New York
1 review
0 helpful votes
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December 2nd, 2021
Verified purchase

I haven't been disappointed yet. I love all my cute stuff. The quality is great, the fit is perfect.

Date of experience: December 2, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Yamilee,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user greggh117
Utah
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

I would have to have more space for exercise clothes to make your monthly fee worth it( I don't get your marketing.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gregg,

Thank you for providing feedback about your experience with the monthly charge! We always welcome the opportunity to improve our services. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user makiahf1
Texas
1 review
0 helpful votes
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February 4th, 2020
Verified purchase

I loved the clothes I received but over time some of the things would stretch or the fabric would pull a little.

Date of experience: February 1, 2020

Thumbnail of user ariesh3
Colorado
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Site overall if good. However through the app the it can be cumbersome to navigate to the reward/redeemable points.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Aries,

Thank you for the great feedback! On our site It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at Fabletics.

Best,
Mary

Thumbnail of user tammyt547
Oklahoma
1 review
0 helpful votes
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February 21st, 2022
Verified purchase

I had a very nice experience. There is a nice variety of colors and types of tops and bottoms for plus-sized people.

Date of experience: February 21, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Tammy,

Perfect! Thank you for leaving a positive review! We always aim to cater to all shapes and sizes to make our members feel amazing and confident. Have a great day!

Best,
Renz

Thumbnail of user djo5
California
1 review
0 helpful votes
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May 4th, 2021
Verified purchase

Clothing are not true to size. I had to return most items and reorder items to fit and at times still didn't fit me

Date of experience: May 4, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Damaris,

Thank you for writing a review regarding our sizing! For further assistance, our Member Services team will get in touch with you within 48 hours.

Best,
Nelle

Thumbnail of user alishaj85
Texas
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

I enjoy the additional styles that are added each season. I love that I can style beyond the "workout" with the variety of pieces

Date of experience: August 1, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Alisha,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.

Best,
Lia

Thumbnail of user bonniet290
Washington
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

I am busy with work and family and always forget to call to cancel. I'll try to call today. I wish it were online.

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Bonnie,

Thank you for providing a feedback about the membership! We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user davids10008
Ohio
1 review
0 helpful votes
  • Send Message
April 1st, 2023
Verified purchase

I tried multiple times to talk to an agent and every time, the site stopped working and I was unable to talk with them.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello David,

Thank you for taking the time to leave a review. We are sad to know about your negative experience with our website. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user rebeccam2168
Texas
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

The fabric of the clothes was rough. I had to call in to cancel and it was a super awkward call i didn't appreciate.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Rebecca,

Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user jonathanb1400
California
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

The website was relatively easy to navigate through, but I was able to manage and get the shorts that I like to wear today

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jonathan,

We are glad you are enjoying our products and the website! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user biancau13
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Unpacked the package and first thing I noticed was that an item was missing and a stain on the shorts and hoodie I ordered

Service
Value
Shipping
Quality

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Bianca,

Thank you for taking the time to write a review! Please accept our apologies if you had a bad experience with our product. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user carolynd239
North Carolina
1 review
0 helpful votes
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September 1st, 2020
Verified purchase

I have been a member now for a few years and I love the gear that I have purchased and you cant beat the quality and construction of the garments.

Service
Value
Shipping
Quality

Date of experience: September 1, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Carolyn,

Wow! Thank you so much for showing us some love! We love you too and we're happy to hear that you're satisfied with the quality of our products and services. We always want to create unique designs for our valued members like you!

Best,
Nelle

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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