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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

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Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user chrisc4385
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Love the products, great quality but the website is clunky and has to be reloaded whether on mobile or hardwired connection and tired of the "skip this month" option NOT working...I shouldn't have to click on my profile to skip and STILL have to call if I want to skip this month or end my membership. Even though I wanted to skip September (within the published window per their guidelines) it still charged me...not a great way to start a new month or to entice me to stay.

Date of experience: October 1, 2024

Thumbnail of user alisonm603
Minnesota
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I had to return 9/10 items I purchased because they were all significantly oversized. I was also unimpressed with the quality of the fabric. Doubt it would hold up well!

Date of experience: October 4, 2024

Thumbnail of user kevinp2199
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The apparel is fine. It's pretty apparent, however, that they are clearly attempting to unknowingly get you on the hook for their subscription service. I will not recommend.

Date of experience: October 1, 2024

Thumbnail of user dereks792
Pennsylvania
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I did not realize that I inadvertently signed up to be a member simply by putting my email address in when purchasing shorts. Totally shady. I will never buy from your company again.

Date of experience: October 1, 2024

Thumbnail of user carissap42
Colorado
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I love my scrubs from Fabletics. Great quality, and I get a ton of compliments on them. The only problem is they are almost always back ordered or out of stock.

Date of experience: October 1, 2024

Thumbnail of user yogeshp54
California
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I was happy with the cloths quality but when they started charging for Monthly subscription without any notice and deducted from credit card, I can see the scam right there.

Date of experience: October 1, 2024

Thumbnail of user jillg651
Michigan
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The quality of the clothing is great. But takes a long time to receive my order. Store has limited sizing. So usually end up ordering close for my two sons.

Date of experience: October 1, 2024

Thumbnail of user heidid313
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Was overcharged for being a VIP member and then spent hours trying to get refunded. Also, better off waiting for their sales. VIP Membership has no real value.

Date of experience: October 1, 2024

Thumbnail of user tammyp887
Wisconsin
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I have experienced being quite dissatisfied with the availability of inventory. I find myself looking at other scrub brands because Fabletics does not have stock. It's frustrating.

Date of experience: October 1, 2024

Thumbnail of user andrear1408
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

They get you with the 80% off everything at first but then the regular member prices are not that great of a deal after the fact. Doesn't make you want to keep it.

Date of experience: October 1, 2024

Thumbnail of user candim53
California
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Always easy to order and track my shipments as well as get points towards future purchases and I always love the reviews from other customers. They're so honest.

Date of experience: October 5, 2024

Thumbnail of user jessicaw2511
Iowa
1 review
0 helpful votes
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October 15th, 2024
Verified purchase

I love the leggings and sports bras I get from Fabletics. They're super comfortable, they don't roll, they're squat-proof, and they dry quickly so I'm not drenched in sweat after my workouts.

Date of experience: October 5, 2024

Thumbnail of user mewling
California
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

I cannot recall who helped me, I believe his name is Louis. He have really great customer service. Very kind and patient. I really appreciated the help.

Date of experience: October 5, 2024

Thumbnail of user davidm11954
South Carolina
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I am getting so tired of every text they send me with these great deals. Yet when I go to site they are either always sold out of the items they showed me. What a scam

Date of experience: October 4, 2024

Thumbnail of user donj452
California
0 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

A revamped website has the potential to cultivate loyal customers. However, the interaction and the ability to find bundles were both areas that could be improved.

Date of experience: October 6, 2024

Thumbnail of user christopherw3399
Georgia
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Happy with the products I purchased but the website is difficult to navigate. Even when I tried to type in a specific product to scale down the search, there were too many options. I even had a friend try and she said the same thing.

Love your products! Love the prices!
Keep up the great work!

Date of experience: September 17, 2024

Thumbnail of user joed3124
Texas
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Ordered Don pants size 40/32. After I received them I tried them on and they were short. In the meantime I noticed Fabletics took 59.95 out of my bank account two times. Here I guess when I bought pants at 80% off I Unknowingly became a VIP member at 59.95 a month. It stated that in very very very small statement at the bottom that you would need a magnifying glass to read. Very misleading. I will not buy anything else from Fabletics.

Date of experience: September 12, 2024

Thumbnail of user joel2807
California
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Somehow I was enrolled in a monthly payment plan. It wasn't easy to unsubscribe and get my money back. Read the smallprint

Date of experience: November 4, 2024

Thumbnail of user eileenw321
New York
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Having $ removed from your account automatically is nonsense. The website is not clear on this matter. As soon as i am able im out! Like the product, hate the process.

Date of experience: October 4, 2024

Thumbnail of user ginah829
Texas
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

Have been a member for 2 years and have never had any issues receiving orders or returning things.

Date of experience: November 6, 2024

Thumbnail of user michaelh8946
Kentucky
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I like the clothing, but I think it's overpriced, primarily because of the "deals" you get by being a VIP member. It's way too complicated and too cumbersome. Makes me avoid shopping there again.

Date of experience: October 1, 2024

Thumbnail of user vikkil39
Louisiana
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Been purchasing from Fabletics since my fitness journey years ago. Their PowerHold leggings are the most compressive leggings around and with pockets! Recent purchase went smoothly, as usual.

Date of experience: October 1, 2024

Thumbnail of user timb2013
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Did not match up to other athletic brands in the same price bracket. Compared to Brooks, rabbit, vuori, craft. The fabric feels cheap. Cut is unforgiving and unflattering.

Service
Value
Shipping
Quality

Date of experience: October 1, 2024

Thumbnail of user andreab3007
California
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I have a gift card and I'm not able to use it online. Says not accepting pre paid cards.

Date of experience: November 4, 2024

Thumbnail of user beatas39
Illinois
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

Love the products but the website and shipping is so bad.
Shipping takes absolutely forever. Shipping label is made right away but it takes days for the package to leave the warehouse. This is probably the only company now that offers slowest shipping.
Also, when I get an email with the tracking number and click the tracking number, it doesn't track the package.

Date of experience: September 18, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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