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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user crystalr496
Maryland
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

I love the styles and the quality of the fabrics, compression of the leggings are awesome I love Fabletics!

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Crystal,

Thank you for such a wonderful review! This motivates us to do more and you can surely expect more from us soon!

Best,
Tina

Thumbnail of user christieg86
Texas
1 review
0 helpful votes
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April 23rd, 2022
Verified purchase

Always a great experience. Great products, always a sale, easy website to navigate, great customer service.

Date of experience: April 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christie,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user andreww1622
Mississippi
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Not all clothes that are good quality have to be soooo expensive. Fabeltics does a great job of bringing quality at a fair price.

Date of experience: May 26, 2022

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Andrew,

We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Dean

Thumbnail of user amyc2693
Alabama
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

I shopped in person at the Birmingham Summit store and ordered online. Both experiences were fantastic.

Date of experience: December 1, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Amy,

Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!

Best,
Lia

Thumbnail of user dorinak4
California
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I love the leggings and the bras material. It's very comfortable and I love the colors and the different styles of the clothes.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Dorina,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user isabelc187
Canada
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

I ordered 2 leggings and they are amazin! Super confortable and soft! One of the was white and it is not translucent at all!

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Isabel,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user jessican627
California
2 reviews
0 helpful votes
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June 4th, 2022
Verified purchase

Everything from the collection to the quality of the clothes to the customer service is oriented to be of value to the customer.

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Jessica,

Thank you for such a wonderful review! We always strive to set a standard with the quality of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user kellyh1320
Florida
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I had to do an online return to the storw. My associate was so incredibly helpful. No. Matter what i choose i know its high quality

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kelly,

On behalf of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad

Thumbnail of user benuac
Rhode Island
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

I got a hoodie a year ago. Loved it. Now quality of your products have gone down. I do not think I will shop anymore there.

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Benua,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further with your membership concerns.

Best,
Zeth

Thumbnail of user jenr206
Pennsylvania
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

I purchased the high waisted pants and they don't stay up. I was very disappointed with that. Oh did I mention I bought 4 pairs! Ugh!

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jen,

We always aim to deliver products of good quality. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user elizabethm3693
Texas
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

I liked the leggings, but I work out in loose tank tops. Fanletics does not have tanks. I don't wear just. Job bra or tight tank.

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Elizabeth,

Thank you so much for loving our brand! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user kristinh167
New Jersey
1 review
1 helpful vote
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August 4th, 2020
Verified purchase

Always love Fabletics. The clothes have the best quality. I only wish I could order more, but then my bank acct would have nothing in them.

Date of experience: August 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Kristin,

Thank you for showing us some love! We are happy to hear that you are satisfied with our products and services! We always want to create unique designs, new styles, and high-quality products for our valued members like you!

Best,
Nelle

Thumbnail of user mt53
GB
1 review
3 helpful votes
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June 22nd, 2015

Think this company know exactly what they are doing stuff is poor quality fell for the tapp special offer with add on cost

Date of experience: June 22, 2015

Thumbnail of user jims2276
Massachusetts
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

I have nothing o complain about except the relatively lengthy time it takes between ordering online and actual delivery.

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Jim,

It is with great regret that we received your feedback regarding our shipping policy. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user nicoler1174
New York
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

Any item I have purchased from fabletics has been ruined within 3 months of purchase. The quality is horrible

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Nicole,

We are sorry to hear if you are unhappy with the quality of our products. We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user dolorest51
Texas
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

Have not had issues since joining. Each purchase has been a great experience and the clothes fit perfectly

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dolores,

Thank you for the lovely feedback! We are happy that your items are a perfect fit! We are glad you are enjoying our products. Have a fabulous day!

Best,
Jane

Thumbnail of user arthurs633
Georgia
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Pretty good experience with fabletics. I just wish the monthly fee was not so pricey when it comes to purchasing items.

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Arthur,

Thanks for sending your review! Your feedback about the VIP membership and the monthly member credit option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user richardc3592
California
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Product is good, only disappointment was the waiting time from ordering to delivery which took more than a month.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Richard,

Thanks for sending your review! Your feedback about our delivery process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user erynb12
Canada
2 reviews
0 helpful votes
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August 4th, 2022
Verified purchase

Quick shipping and good quality athletic wear. Fits true to size. Though the sports bras could be better.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Eryn,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user ashleyh599
New Hampshire
1 review
0 helpful votes
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September 1st, 2020
Verified purchase

I order from them very regularly, I've never had a bad experience and the clothes always look great!

Date of experience: September 1, 2020

Thumbnail of user clarissah24
Kentucky
1 review
1 helpful vote
  • Send Message
September 1st, 2020
Verified purchase

Every product I have received from Fabletics has had great quality and arrived in a timely manner. B

Date of experience: September 1, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Clarissa,

We're happy knowing that you are loving every product that you've got! It was also nice to hear that you are completely satisfied with our shipping, your positive feedback is such a great inspiration for us to continue to work hard in providing the best service and the best products to our dear members.

Best,
Nelle

Thumbnail of user barbaraa1297
Canada
1 review
0 helpful votes
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January 18th, 2022
Verified purchase

Excellent service& support. Although the website could be more detailed to avoid calling customer service

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Barbara,

Thanks for your effort in writing a review on our site! We'll make sure to share your feedback with the appropriate team. You can also check our mobile app for a better shopping experience. It is available for iOS devices for US accounts.

Best,
Cathy

Thumbnail of user peterv975
California
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

Very good although i did not appreciate the price increase. It has deterred me from subscribing for most months

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Peter,

Thank you for providing feedback about your experience with the price we offer! We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user joj278
New Jersey
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

Delivery was very slower than other online merchants. And I got charged the membership fee without authorization.

Date of experience: October 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jonah,

We sincerely apologize if you are not happy with your shopping experience. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user stephanied1583
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Ordered May 1st, still haven't received the order. Apparently there are some shipping delays. Impatiently waiting.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Stephanie,

Thanks for sending your review! Your feedback about our shipping/delivery process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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