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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user johna466
Texas
1 review
11 helpful votes
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February 19th, 2016

Fabletics is shameful. Burying a $50 recurring monthly charge somewhere in small print? Wow. So much for quality and ethics.

Date of experience: February 19, 2016

Thumbnail of user alexisg431
Virginia
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

Everything I have ordered from Fabletics has not disappointed me! Quality, material and design are all wonderful!

Date of experience: August 1, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Alexis,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user brendanh122
California
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

While reasonable in cost, the material was very cheap. I'd rather pay a bit more for higher quality.

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Brendan,

Thank you for taking the time to let us know about your thoughts on product quality. We strive to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user cynthiac2208
Tennessee
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Love the items I receive from fabletics. They are comfortable whether I'm working out, cleaning house or just lounging around.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cynthia,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user adamd1012
Missouri
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

Waste of time, stupid business model all for a c- brand where logos come if first wash and it feels cheap. Lulu is ten times the product.

Date of experience: August 1, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Adam,

We are sorry to hear that you were not satisfied with the items that we have. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user donnab3066
Pennsylvania
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

I love the power hold leggings. They are comfortable and have enough compression to keep me energized!

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Donna,

Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!

Best,
Renz

Thumbnail of user karent1690
Pennsylvania
0 reviews
0 helpful votes
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January 18th, 2022
Verified purchase

Very disappointed in the selection (they are always out of sizes), website is poor, and delivery takes a long time.

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ross,

We're sorry to know that you are disappointed with our products' availability. Your feedback is essential, and we would like to address your concern as quickly as possible. Our Member Services team will email you within 48 hours to assist you.

Best,
Bella

Thumbnail of user ambard5
Florida
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Started this membership finding really cute workout outfits that stood out. Now its just a slight twist of the usual

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ambar,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user stevenr1543
District of Columbia
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Great, exceeded expectations... super satisfied and happy... will continue to come back for more merchandise!

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Steven,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in Fabletics. We count ourselves lucky for members like you. Have a great day!

Best regards,
Chad

Thumbnail of user christinem2554
Massachusetts
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I have found customer service to not be accessible if there is a question regarding my account or an order.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christine,

Thank you for your review. Our Member Services Team will contact you right away to address your concern.

Best,
Renz

Thumbnail of user josephg1965
Illinois
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Decent products, but bad marketing strategies automatically signing people up for VIP access of a whopping $54+. Not cool!

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joseph,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Thumbnail of user catherineb1254
Ohio
1 review
0 helpful votes
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March 3rd, 2023
Verified purchase

Everything I've bought has been super comfortable. The clothing always fits well and keeps its shape after washing. I love it all.

Date of experience: March 3, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Catherine,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user jessil18
California
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Swimsuit tops run smaller than expected based off of buying your sports bras for a long time. Wore them to the beach and was having coverage issues.

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jessi,

Thank you for providing feedback on the sizing of our products. We want to maintain our good reputation for satisfying our members. Our Member Services Team is available to assist you in any way possible. Someone is currently sending you an email.

Best,
Clark

Thumbnail of user alisonh169
Pennsylvania
2 reviews
0 helpful votes
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June 4th, 2022
Verified purchase

Everything was great. I don't want to write fifty characters and you should understand the Moto, "less is more".

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alison,

Thank you for your inspiring review and for sharing this with others. It feels good that our members appreciate the effort that we put into making sure we provide the best services!

Best Regards,
Clark

Thumbnail of user aniep1
California
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

No sizes for my size group (m/l) and need more variety. I love this brand but recently there's been nothing

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anie,

Thank you for taking the time to leave a review. We are very sad to know that the sizes you like are sold out. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.

Best,
Chad

Thumbnail of user lisas5184
Florida
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

I have bought other brands of exercise clothes and they are nowhere near the quality that fabletics is.

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Lisa,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

Thumbnail of user dalem523
Minnesota
1 review
0 helpful votes
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January 12th, 2022
Verified purchase

Watch out for the monthly fee they hide somewhere in your order. Really sleazy business model Fabletics!

Date of experience: January 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dale,

Thank you for your honest review. We appreciate the feedback you shared regarding our monthly payment. Our Member Services Team will contact you within 48 hours for further assistance.

Best,
Lia

Thumbnail of user mengxint
GB
1 review
30 helpful votes
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May 10th, 2016

Is anyone know how to remove credit card information fro Fabletics? Just in case it will charge again without any permission.

Date of experience: May 10, 2016

Thumbnail of user freddiew59
Texas
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Website very user friendly! I love how suggests continuously appear as you scroll through my favorite selections.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Freddie,

We are happy you are enjoying your online shopping experience! Thanks for your fantastic feedback and we're glad you are enjoying our website. We love hearing from awesome members like you!

Best regards,
Chad

Thumbnail of user leahb403
Michigan
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I have loved just about everything I've ordered. Fashionable, functional, and comfortable. Highly recommend!

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Leah,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user katef253
California
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Wonderful experience ordering from Fabletics: easy site navigation, fast shipping, beautiful products at affordable VIP pricing. I'm very satisfied!

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kate,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user ambers1009
Texas
2 reviews
0 helpful votes
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February 1st, 2023
Verified purchase

I have had nothing but GREAT experiences with Fabletics' Customer Service, store retail employees and most of all their leggings are my absolute FAVORITE!

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amber,

Thanks a lot for the great feedback! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

Best,
Mary

Thumbnail of user christyw191
Kentucky
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

Great experience, however when I try to participate in Black friday deals my sizes or items are sold out

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christy,

Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user jessicag2130
Texas
2 reviews
0 helpful votes
  • Send Message
April 1st, 2023
Verified purchase

Every piece I get from Fabletics is on point. Excellent wear, soft fabrics and just the right amount of compression

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Jessica,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Mary

Thumbnail of user cherylr180
California
1 review
0 helpful votes
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September 16th, 2019
Verified purchase

I ha e been impressed with the quality every time. Beautiful and functional. Thank for your products.

Date of experience: September 13, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Cheryl,

It’s great to read your feedback about Fabletics and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

XO,
Ivy

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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