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Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
No one needs a clothing "club" and you have made every effort to hide the nature of your business model.
Date of experience: March 4, 2023
The Luxe leggings slide down and roll up too much around my stomach but other than that they are nice
Date of experience: March 4, 2023
Hello Andrea,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Quality was not what I expected for the amount. Now you're wasting my time by requiring more words to written down.
Date of experience: September 1, 2022
Hello Chris,
Thank you for taking the time to leave a review. Your feedback about the quality of our products is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
I like that you can cancel a monthly fee at any time without penalty, and still have an option of keeping your membership.
Date of experience: September 4, 2022
Hello Corlette,
Thank you for your remarkable review of our VIP membership program! We sincerely appreciate it and we’re always happy to hear that our members are happy and satisfied!
Best,
Mary
Love the price point & versatility of each item. Customer service was awesome and i look forward to shopping more.
Date of experience: July 1, 2019
Very nice products great speedy delivery always a treat to receive my new stuff from Fabletics. I highly recommend
Date of experience: July 1, 2019
Hello Melanie,
Thank you for trusting us! Together with our professional team, we promise to do our very best to cater every FABshionista needs of our members like you! Have a fabulous day!
XO,
Ivy
Always happy with my products! The fit, feel and look is amazing. I recommend Fabletics to everyone.
Date of experience: June 7, 2022
Hello Jezabel,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!
Best,
Lia
Material is so comfortable, breathable, and stays up! I only buy my leggings/biker shorts from fabletics
Date of experience: September 4, 2022
Hi Haley,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
Professional, knowledgeable, excellent!
Thank you for the quick response and follow through!
Very satisfied :)
Date of experience: November 6, 2022
Hello Lisa,
Thank you for the great feedback! It has been a pleasure doing business with you! Hope to here more from you in the future!
Best,
Mary
Love the things I have. Wish there were more classic styles for all ages and body types. Bit too young at times.
Date of experience: September 2, 2022
Hello Janis,
Thank you for taking the time to leave a review. We are very sad to hear that you are not pleased with our style selection. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.
Best,
Chad
I am really disappointed at how cheap the material is. After 1 wash everything looked like it was years old play clothes. Shame!
Date of experience: February 5, 2023
Hello Linda,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with the quality of our products. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Recently I bought a pair of leggings and the outside seam is fraying! It was rather difficult to navigate your customer service!
Date of experience: January 2, 2023
Hello Lisa,
It is with great regret that we received your feedback regarding the item that you've got. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Fabletics always has new styles available so my wardrobe never gets bored. Love all the holiday colors and outfits that keep launching.
Tip for consumers:
Check sizing reviews before ordering
Products used:
Sports bra, leggings, joggers, hoodie
Date of experience: December 1, 2021
Hello Allegra,
Thank you for taking the time to share your awesome shopping experience with others! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!
Best regards,
Chad
Very helpful! He was kind and understanding. Ok I'm just trying to make this 50 characters now. Thanks
Date of experience: March 4, 2020
Excellent quality merchandise. Easy to navigate shopping experience. Some inconsistencies in sizing.
Date of experience: March 1, 2020
Hello Andrea,
Thank you for writing a review! We are glad to hear that you had an easy shopping experience with us. Apologies if you find our sizing inconsistent. Your feedback is important, so our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
This was a wonderful shopping experience the site is very easy to navigate and use.
Thank you Fabletics!
Date of experience: January 13, 2022
Hi Jenny,
We love your wonderful review! We always want to make sure that the website is as friendly as possible to make your shopping experience easy. It's a goal met for us knowing that you are satisfied!
Best,
Cathy
Not the first time I've had trouble finding order info on recent orders, such as an anticipated delivery date.
Date of experience: January 10, 2022
Hi Kathrin,
We appreciate your feedback on your shopping experience with us! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
Fabletics has made ordering and exchanging really convenient through their app. My husband now orders from them, too!
Date of experience: April 14, 2021
Hello Dana,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience possible. Have a great day!
Best,
Dean
I ordered it super late Thursday evening almost at 12. Said 2-4 days to be shipped and showed up Saturday very impressed with shipping time
Date of experience: October 27, 2021
Hello Jacob,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. We are glad to know your order arrives early! Enjoy your purchase.
Best,
Nelle
Not happy with purchase experience. Very annoying. Can't cancel. Don't want anymore. Hard to navigate site.
Tip for consumers:
Don’t do it
Products used:
None
Date of experience: October 7, 2021
Hi Christy,
We appreciate your feedback on your shopping experience with us! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
I have placed 3 separate orders over the last month and all three were cancelled a few days later with no explanation as to why.
Date of experience: April 3, 2023
Hello Dave,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the canceled orders. Our Member Services Team will reach out to you right away.
Best,
Allison
Hi, I'm trying to log into my account but the page keeps frozen. I can't keep buying nor communicate with you. It's not a good customer policy.
Date of experience: February 18, 2022
Hello Mariola,
Thank you for your review. We are sad to hear that you can't access your account. We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right now.
Best,
Clark
I bought my products in store. The employees were very courteous and went out of their way to help me find a size l
Date of experience: October 1, 2020
Best stuff ever! Fits all body types without any shaming, comfort, fit, styles and collections rock! Thank you Kate!
Date of experience: October 4, 2022
Hello Leigh-Anne,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
I have been missing items for one week. Fabletics site does not allow me to contact customer service.
Date of experience: October 1, 2022
Hello Erin,
Thank you for sharing your experience with our website and the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello William,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth