Fabletics

Everyone in the stor was great and a joy to work with - so glad they finally opened a store in Omaha, NE

The last 4-5 orders I have made take WEEKS for me to receive... way too long, for the prices paid for these items.

Everything has fit me perfectly; and the way i wanted to fit. I love fabletics, definitely save a lot from switching from LULULemon.

A month ago a bought a gift for a friend as there was a special offer going on and I have always liked Kate Hudson. Then it offered half price on top of that for first time buyers - I thought "great!" and got a pair of leggings and tank top for £20. Far cheaper than they usually are on that site and was chuffed. I read all the terms and conditions they gave me while buying the product and unticked all the boxes offering subscriptions and thought I had avoided it. No emails confirming my £44 subscription either!

Yet still I woke up today to an email saying I had been billed £44 through my paypal! WTF, I didn; t sign up for anything. What company just automatically signs you up for something without specifically telling you that you will be billed. Looked at an email from them in my deleted folder and discovered at the very bottom of the payment confirmation email in small print "cancel or skip month of your subscription by calling this number".

Luckily I called the number and they cancelled it pretty quickly and the lady was very polite, (so that is one positive from the experience) then got an email immediately detailing I cancelled my VIP Membership - so why the hell can't they send an email for confirm your VIP membership BEFORE you agree to it? Because it's a scam that's why; made to catch you out and take money from you! I have contacted Paypal for a refund on an unauthorised payment and have my fingers crossed that I will recieve that £44 back as that is not small change. Absolutely livid and will never be buying from them again just in case.

Taught me to be VERY careful in the future, however no other online store has ever pulled something like this and hopefully will not happen to me again.

Called to reverse monthly auto-charge because I wanted to skip the month, rep advised I'd just missed the window to skip however he'd process a PayPal refund which I promply received.

I wear Fabletics all day everyday! I love the pockets so I can carry my phone or AirPods case which leaves my hands free!

Got my order on time. Some stuff wasn't my style. I returned some stuff. That was super easy. Very good quality products and service

Surely if you dont receive product how can you be charged monthly for porduct? I have had 3 monthly deductions of £44 for what

You keep taking payments that i have not authorised. It WAS NOT made clear to me that I was subscribing. I bought three items that is all

I have asked for my membership to be canceled multiple times and it still hasn't been even though I was told it would be.

Exellent customer service.
However My size was way too tight. I gave my shorts to my daughter. Also In Canada I expect Canadian pricing.

I love the Fabletics line! The leggings and capris are my favorite and I like not having to keep pulling them up all day.

I love powerhold. I have many leggings. When the luxe came out with pockets I thought I hit pay dirt. They don't stay up

The sports bras never fit me right. They are either too big or too small, but the powerhold leggings are my all time favorite!

Hi. I love that pant but wish make 34 inch too because my leg little longer than 32 inch. Yes I did click tall and 32 in. I wish have 34in

Terrifying!

One morning I look at my credit card bill and realize I paid twice for a Fabletics order? So I contact the customer service for an explanation on the withdrawn amount. Explanation I got: "On you first order your clicked on VIP pricing, so now you are a VIP Member." Obviously I clicked on VIP. It came at a lower price. I understood that it was a promotional offer or something.It was cheaper, so I clicked on that cheaper price. But nowhere ever do I recall seeing CLEARLY mentioned that it came with a monthly fee. I didn't know that what they call a "VIP Membership" comes with a monthly 50 subscription fee. Why in God's name would anyone even pay 50 a month to get a 50 reduction on 100 yoga pants? It comes out to be the same! And how many gym clothes does one need to buy to make this membership worthwhile? Like, Seriously!?

So, I ask via email to cancel this VIP membership. I get an answer saying it can't be done by email. That I have to contact the customer service by phone, which is in France... and I am in Brussels. So not only did I pay international calling fees, but I was on hold for 10mn before being hung up on by a customer service person! That's right! She simply hung up!

So now my VIP Membership is still not cancelled. I suppose. I don't really know actually! So I have to go through all of this again, just to make sure! How fun!

And honestly, I cannot believe that in our time and age it is still "legal" for a company to so underhandedly get people to subscribe to a membership. It is sneaky and dishonest! No email, no monthly billing review, no clear termination clauses etc. Just unbelievable!

Just terrible. Stay away from Fabletics!

I purchased items for my daughter and she wasn't able to return the items and find something different.

I have been looking for leggings for no other reason than to just lounge around and a great deal for 2 leggings for only $24 came up on my Instagram. I was hooked because Victoria's Secret and Pink are super expensive. I quickly found two pairs of leggings that I fell in love with and had to buy them. I am a very careful reader, so I went through the whole process before I bought them. Keep in mind, I'm very broke and needed a good cheap option to get leggings (other than Walmart). So when they arrived, I tried them on and they were such good quality! I was hoping the deal would still appear on the website when I went back onto their website (which it wasn't, unless I wasn't signed in).

Not even a week later I was charged roughly $55 on my account (see where me being broke comes in). I wasn't happy. I had bills to pay for... I called customer service to ask for a refund and they wouldn't give it to me. Mind you, I didn't call just once... or twice... but three times for the same issue that I thought they fixed. Customer service on Fabletics is terrible. They wouldn't give me a refund and said that I could use my $55 to get a new pair (which I was dumb enough to do, I'm not going to let that money to go waste) and I stayed on the page and it said that I am a member again and would be charge at the end of the week for another one. I'm hoping Fabletics see this, because I am not excited that I am not the only one that is experiencing this! Get your crap together and stop scamming people into getting a membership! This is ridiculous! I am still thinking about this even though it's been almost 6 months since I've bought from you guys...

I also think I've been receiving Peoples magazines from you guys and it's quite annoying to receive them and not know where they are coming from...

I have been loving the yoga pants. They are super soft. The sports bras are a hit or miss for me. I just can't find a happy medium between 1x and 2x.

I absolutely LOVE the legging I have gotten so far. They all fit perfectly and hold you in all the right places.

They ripped the first day i used them smh
They fit nice but they're supposed to be durable! I dont think i can buy from them again

Low stock in most poplar items. And offers no WAITLIST for when items are back in stock. Only site that is super slow & crashes on the regular.

I ordered from Fabletics once about a year ago. First off, yeah the clothes are cute BUT the quality sucks. Kate Hudson is a liar and my whole outfit shrunk in one wash. Of course when I signed up I was unaware of having to spend or 'skip' a month. I completely forgot about this, having not received ANY emails until this month, I checked my account and found out my credit card has been CHARGED $549.75! I called to cancel and of course I couldn't understand the 'consultant' very well. She said she would refund me for up to 5 months which is about $249US (Im in Canada) and that I should use the remaining credit. I'm not interested in ordering more crap from this place. I called back and spoke to a different consultant who was extremely annoying who said "ohhhhh that might be a problem" when I said I wanted to cancel. She switched my membership account to a guest account so I'll no longer be charged every month. I requested for my credit card and address to be removed from my account but of course I have to wait to be refunded and will have to call for a third time and waste my time talking to these $#*!s. Unlike other websites that allow you to unsubscribe/cancel by just using their website, noooooo you have to waste 20min on the phone with an idiot who doesn't care about your best interest, they just try to reel you in again. Avoid ordering from this place at all costs. IGNORE THE COMMERCIALS AND FACEBOOK ADS!