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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user luzn31
Maryland
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I use the outfits for work... I am able to move about freely and its so comfortable

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Luz,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user jennifero1079
Utah
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Very pleased with my purchase, fits great and always love the feel of the material Fabletics uses.

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Jennifer,

Thank you for such a wonderful review! We always strive to set a standard with the quality of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user alexiav5
Texas
1 review
0 helpful votes
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November 4th, 2020
Verified purchase

These are the best leggings I have ever purchased. They are super stretchy and hug your curves.

Date of experience: November 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Alexia,

Glad to know that you like the styles! We always want to create unique designs for our valued members like you! We aim to cater to all shapes and sizes to make our members feel amazing and confident. Enjoy your purchase!

Best,
Nelle

Thumbnail of user martinem46
Canada
1 review
0 helpful votes
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August 3rd, 2022
Verified purchase

Shopping was fun and easy. I got great deals. Shipping was fine for Canada, not too long.

Date of experience: August 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Martine,

Thank you for leaving great feedback. It makes us happy to know that you are satisfied with the shopping experience and services that we provide for our members.  Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user jacobb863
Texas
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

My order for the mens tights feel too short but not tight enough especially on the waist

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Jacob,

Thank you for sharing your experience with the leggings you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user agungs
New Jersey
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Terrible. The email created a false illusion that there is an additional sale going on the site.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Agung,

Thank you for your review. To address your concerns about the emails we sent, our Member Services Team will get in touch with you right away. 

Best,
Renz

Thumbnail of user johnl5784
North Carolina
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Shipping is consistently bad. It has taken anywhere from 4 to 9 weeks to receive my purchases.

Date of experience: December 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello John,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user adryenec
California
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

To me, it just sounds like a bunch of crap being sent out to steal peoples money

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Adryene,

Thank you for taking the time to leave a review. Your feedback about the VIP membership is important to us. Our Member Services team will email you right away to assist you.

Best,
Clark

Thumbnail of user linah64
Washington
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

They don't have in stock what you want and then they are all short for tiny people

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lina,

Thank you for sharing your experience with the items we offer online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user ajc51
Nebraska
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

I love the clothes, but I've been waiting for about a month for my most recent order.

Date of experience: September 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello AJ,

We are sorry to hear if you are still waiting for your order. We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user alexisn75
Pennsylvania
1 review
0 helpful votes
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April 14th, 2021
Verified purchase

The clothing is very cute, nice to wear, and fits pretty well. I'm happy with the result.

Date of experience: April 14, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Alexis,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user adam60
Pennsylvania
1 review
0 helpful votes
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March 3rd, 2020
Verified purchase

Like the way they fit for the plus size women. Lots of room and look great on.

Date of experience: March 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Ada,

Great! We appreciate you writing positive feedback! We aim to cater to all shapes and sizes to make our members feel amazing and confident. Enjoy your purchase!

Best,
Nelle

Thumbnail of user glynneaseg
Georgia
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

I haven't had any issues with Fabletics! The quality and beauty of their products are the best!

Date of experience: October 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Glynnease,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user markels3
Spain
3 reviews
7 helpful votes
  • Send Message
February 8th, 2023

Bad quality clothes worthelss customer service that outsources employees to the philippines. Embarrasing company, do not shop here

Tip for consumers:
none, do not shop

Products used:
none

Service
Value
Shipping
Returns
Quality

Date of experience: February 8, 2023

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Markel,

All feedback is important to us, so we appreciate the time you took to tell us about your thoughts on the items you received. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request, and we'll be happy to assist you.

Best,
Ivy

Thumbnail of user noelled35
Canada
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Unfortunately Fabletics is in US dollars, I live in Canada and the exchange rate makes it difficult to make a puchase!

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Noelle,

Thanks for sending your review! Your feedback about the exchange rate is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.

Best,
Zeth

Thumbnail of user dm852
Arizona
1 review
0 helpful votes
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October 5th, 2022

I, like many of my plus size girlies, was super excited to receive the long awaited Yitty wear, especially because the TikToks made it. Look. Good. Lizzo also holds a special place in my heart. So I signed up, knowing and ready for the extra expense it would take to be a VIP in the months to come. The clothes were, to say the least, FAN. TAS. TIC. Period. I was shook. I hurriedly went on my phone and ordered more, unaware that I used a different email (my phone just logs into everything for me) and that this would cost me everything. I got home, too excited, and went to see what else Fabletics had to offer. I have a new job, and am making more money, so I had cash to burn. I saw some athletic-wear that I liked and order it as well. Then the next morning rolled around and I come to find that the order, over $300 bucks btw for a new VIP, was cancelled! To my dismay, they had blocked my account! I went to work sad and checked my account on my phone and tried to contact fabletics through the text. I came to learn of the mistake I made and wanted to correct it, as I really just wanted to buy more clothes from them, I didn't really care about the deals. But the customer rep blocked me too! I started to freak out. I wasn't a bad person, I really did mess up. It consumed my day, until I could steal a chance during lunch to call and see what could be done. The nice lady had a thick accent on the phone, but she was patient with me. She said it went to higher ups and they had it all under control and to call back in 48 hrs if it didn't clear. Guess what? It didn't clear. SO I called again after 50ish hours had passed, I was hung up on after explaining my dilemma, I called one last time and was assured just to wait through the weekend till Tuesday and call then if nothing had happened. And Guess what? Nothing. That's right. I am the perfect customer, I want to hand off my money to them and be on my merry way, looking super stylish. I was ready to be loyal and to go crazy. I really just don't want to keep calling, because I am tired at this point. The clothes are pretty great for plus size, but they kind of suck if you have any issues. SO BE WARNED.

Tip for consumers:
Legit just dont use it period if you dont want to be on the phone

Products used:
Yitty bras, all of them

Service
Value
Shipping
Returns
Quality

Date of experience: October 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ross,

We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user vicentem10
Illinois
1 review
6 helpful votes
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February 15th, 2015

DO NOT BUY ANYTHING HERE. This site is basically a scam for 50 dollars. You might not even be able to desubscribe since they only do it by phone.

Tip for consumers:
DON'T USE IT.

Service
Value
Shipping
Returns
Quality

Date of experience: February 15, 2015

Thumbnail of user annar4852
Oklahoma
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

I did not know that I was going to be charged monthly on my scredit card. Very unhappy with this!

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anna,

We regretfully note that we have received your comments regarding the charge on your account. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user anneg573
Texas
1 review
0 helpful votes
  • Send Message
January 1st, 2023
Verified purchase

I would describe them as used car salesman- the more I wanted to leave the VIP program the more "deals" they had to offer.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anne,

Thank you for taking the time to leave a review. We are sad to know about your negative experience with our Member Services Team. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user kellys2533
Michigan
1 review
0 helpful votes
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April 15th, 2024
Verified purchase

Leggings is all I wear, I love the material of them, very durable.

Date of experience: April 5, 2024

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Kelly,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user jerrods28
Washington
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase

Good excellent look amazing these are a great product I love seeing them makes for a great day

Date of experience: April 5, 2024

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Jerrod,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user christiank93
Tennessee
1 review
2 helpful votes
  • Send Message
June 12th, 2020

I ordered from Fabletics to take advantage of their 2 for $24 leggings deal. I placed the order and the screen never changed... no "thank you, your order has been placed," no confirmation number, NOTHING, and their gimmicky little offer timer continued to tick down as if I hadn't placed an order. So, I clicked place order again. My card was immediately charged twice. I attempted to pull up my orders from the link at the bottom of the screen to cancel one of the orders... nothing was there. There is no email address available, so I had to call in with my issue. I was thinking with Kate Hudson as the face of the brand, there would be a certain level of customer service... I was WRONG. The first associate hung up on me after I informed her that I ws recording the call for my records. The second tried to convince me that I should accept the charges because I should have been charged full price and could only take advantage of the VIP advertised price on my second order ( AN OUTRIGHT LIE). He also claimed that he couldn't see my order so there was nothing he could do. I offered to send a screen shot of the duplicate charges posted at the exact same time. He talked over me and kept going in circles about the membership fee which wasn't even my issue. He then asked me for time and date of my order. I gave him that, then he asked for my full credit card number. Big NOPE to that. Finally on my third call, I got another young man whom I also warned that I was recording the call. After he attempted to give me the same spiel the other guy did, I told him I would send him a screen shot of the duplicate charges but I also threatened to upload them online and contact the district attorney's office about this scam. He finally removed the charges. He then claimed that my use of a debit card rather than a major credit card was the cause of the mixup. BULL! I sop online all the time. This was by far the WORST EXPERIENCE EVER!

Date of experience: April 27, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Christian,

Thank you for bringing this to our attention! Our sincere apologies for any inconvenience this had caused you. We value your business with us. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.

Best Regards,
Nelle

Thumbnail of user gracee295
California
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

VIP Experience is not marketed as a subscription, please stop giving me ads I'm never buying anything from here again

Date of experience: April 5, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Grace,

Thank you for providing feedback about your experience with the membership! We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user daisym321
Massachusetts
1 review
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase

Good quality clothing, Great service, Amazing value for your money, Im loving my experience with Fabletics.

Tip for consumers:
Shop away

Products used:
Leggings, sweatpants, sweatshirts. I have them in every color.

Service
Value
Shipping
Quality

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Daisy,

We're happy to hear that you love our products! We always aim to provide you with the latest trends with the best quality at a very reasonable price! For further assistance, our Member Services Team will get in touch with you right away. Thanks! ​

Best,
Renz

Thumbnail of user danaw480
Texas
1 review
0 helpful votes
  • Send Message
December 4th, 2022
Verified purchase

I used to think I couldn't afford Fabletics and now I watch for the amazing sales. I LOVE the way everything fits and live in the shots and pants!

Date of experience: December 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dana,

Thank you so much for loving our brand! We are glad you are enjoying our promos! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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