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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user craigb1289
New York
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

Always out of stock.switched to Figs better quality and fit—great catalog for custom stitching.

* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 4, 2024

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Craig,

Thank you for writing a review. We value your feedback on product availability. We would like to address your concern and our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user stephanieh2500
Virginia
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

I work horrible hours and cant seem to this cancelled! Just got charged again.

* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 4, 2024

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Stephanie,

We regretfully note that we received your feedback regarding the VIP program. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user camrona5
Arizona
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

Never again cost me $120 in bs fees and charges. Do not shop here

* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 4, 2024

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Camron,

Thank you for sharing your experience with the charges on your account. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user camillet69
New Jersey
1 review
0 helpful votes
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February 23rd, 2022
Verified purchase

I order another pair of leggings and a tank top and never got it in. I have no idea who to contact

Date of experience: February 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Camille,

It is with great regret that we received your feedback regarding the status of your order. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user ashleyw1138
Canada
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Do not like the fact you want to take my money every moth if i don't skip the month! So i cancel!

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ashley,

Thank you for providing feedback about your experience with the membership! We always welcome the opportunity to improve our services. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user maddied1
Maryland
1 review
9 helpful votes
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March 9th, 2016

MUST READ IF YOU HAVE AN ACCOUNT AND WANT TO DELETE IT OR YOU HAVE NOT SIGNED UP YET!

I workout often and I am always looking for high quality workout clothes for low prices. So naturally, Fabletics seemed appealing. They give you your first purchase 50% on top of their VIP deal, so a pair of capris was only $17. I was aware of their monthly policy and have been a member of other websites that have similar contracts (like ShoeDazzle). I placed my first order and was pretty excited about it, until I read these comments. The experiences people had on this website scared me, and I realized what a HUGE mistake I had made. I called immediately to cancel my account.

Beware, they try to get you to keep your account. Don't play into that, be strong! The first conversation I had went well, the representative was able to deactivate my VIP membership as well as cancel my initial purchase. I even asked him to make sure my credit card information and my address were NOT in the system. He ensured me they were REMOVED. So I hung up and was finished.

However, when I logged into my account again, I realized my information was STILL THERE! I then called again and got into contact with another representative. I asked him to remove my information. At first he removed my credit card information, but not my address. He said he would have to speak to his supervisor in order to delete my address. After waiting on hold for roughly 3 minutes, I was told to try logging back in. When I tried logging in, my original username and password did not work. This is how I know my account was OFFICIALLY deleted from their system - if the username and password were not recognized, there was no way they could have any of my information.

I am so beyond thankful I read this site and deleted my account. Kate Hudson should be weary of associating her name with a company like this. I suggest making sure your username and password are not registered if you had asked to cancel your account as this is the only way to ensure they aren't holding onto your information. Avoid this website!

Service

Date of experience: March 9, 2016

Thumbnail of user aliciab697
California
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

The most comfortable and durable clothing
Love my fabletics

Date of experience: April 1, 2024

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Alicia,

We are delighted that you have been loving your shopping experience with us! We take pride in providing high-quality products to our members. Thank you for your continued support and for taking the time to share your positive feedback.

Best,
Allison

Thumbnail of user francescar63
Arizona
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Seriously such amazing quality and fit 100% perfect on me. So comfortable and super cute! LOVE LOVE LOVE IT!

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Francesca,

Thank you for your feedback. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a fabulous day!

Best,
Renz

Thumbnail of user jeannettei6
Canada
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Ridiculous that credits expire! If you have taken my money in exchange for a credit then that credit should be treated as money and NOT EXPIRE!

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jeannette,

Thanks for sending your review! Your feedback about member credit usage is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user sandras2154
Virginia
4 reviews
0 helpful votes
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July 4th, 2022
Verified purchase

I just didn't like having to become part of the VIP to get a good price for an item

Date of experience: July 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sandra,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our VIP program works. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user ashleyj394
California
1 review
0 helpful votes
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May 1st, 2021
Verified purchase

Love the leggings but for sure love the in store experience. TAYLOR at the Fashion Valley- SD store is amazing and she's so welcoming!

Date of experience: May 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Ashley,

Thank you for your lovely review! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation.

Best,
Jane

Thumbnail of user carolinet183
Canada
1 review
0 helpful votes
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May 25th, 2022
Verified purchase

I placed my order on May 4th. And I'm still waiting to receive it --- we're May 25th!

Date of experience: May 25, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Caroline,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user alysons76
Texas
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

Whenever I get a notice of a sale, they never have my size in stock.

Date of experience: December 1, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Alyson,

It is with great regret that we received your feedback regarding the availability of our products. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user shanleek1
Colorado
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

I like the product but I have had many get pilly quickly after purchase which is disappointing.

Date of experience: July 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Shanlee,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user ahnat1
Texas
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Leggings are pretty good but not worth original price, but skipping each month is annoying.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ahna,

We always aim to deliver products of good quality at a reasonable price. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user beths940
Canada
1 review
0 helpful votes
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May 20th, 2022
Verified purchase

Everything is amazing both men and women's wear. Comfortable and breathable I love the colors.

Date of experience: May 20, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Beth,

Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a fabulous day!

Best,
Renz

Thumbnail of user amberj202
Colorado
1 review
1 helpful vote
  • Send Message
September 30th, 2020
Verified purchase

Chat customer services people were no help, it just quit, no good number to call

Date of experience: September 4, 2020

Thumbnail of user sadieh51
California
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Loved the products. The staff was super helpful especially since there is no dressing room.

Service
Value
Shipping
Returns
Quality

Date of experience: July 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Mandy,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the services that we provide for our members.  Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user peggyt176
Ohio
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

I love the shorts with pockets. Great for working in my yard and working out

Date of experience: July 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Peggy,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shorts! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user bonnies654
Rhode Island
1 review
0 helpful votes
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January 11th, 2022
Verified purchase

Easy to get in touch with and helpful. Clothes are comfortable and great colors too

Date of experience: January 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Bonnie,

On behalf of all of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad

Thumbnail of user jackm1398
Michigan
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Said it was a 3 pack when i purchased and i only got 1 pair

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jack,

Thank you for sharing your experience with the order you made. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user gariellec1
Michigan
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

The sales associate and manager were extremely helpful and patient as we made our selections.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Garielle,

Thanks for leaving us such a wonderful review. We are thrilled that you enjoyed our services. We put member experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Have a great day!

Best,
Renz

Thumbnail of user lanab117
Canada
2 reviews
0 helpful votes
  • Send Message
December 11th, 2021
Verified purchase

All are very nice and comfortable. I love them so soft too and good quality

Date of experience: December 11, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lana,

Thank you for taking the time to share your awesome experience with others! We're glad you're enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user karic109
Texas
1 review
0 helpful votes
  • Send Message
November 1st, 2022
Verified purchase

Comfortable but I do not like the length, will be ok with booties I guess.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kari,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user kimf823
Kentucky
1 review
0 helpful votes
  • Send Message
April 4th, 2023
Verified purchase

The staff were friendly and helpful as I made an exchange for the correct size.

Date of experience: April 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Kim,

We appreciate your positive comments about our Member Services Team. You should only receive the greatest services. We hope you will always have a great experience with us in the future! Have an awesome one!

Best,
Lia

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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